Customer service & operations assistant Work, Jobs in Tywyn, Gwn (with Salaries)

Customer Service & Operations Assistant
Pritchard Leisure —Talybont
- £12.71 an hour
- 8 hour shift
- Hospitality
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
14d
Part Time Branch Assistant
Booker Group —Aberystwyth
- Part-time
- Employee assistance programme
- Employee discount
Quick apply
7d
Catering assistant
Sodexo —Aberystwyth
- £12.71 an hour
- Part-time
- Food service
- Communication skills
- School
- Employee assistance programme
- Employee discount
Quick apply
12d
Store Assistant (Fixed Term)
Aldi —Pwllheli
- £13.50 an hour
- Day shift
- Customer service
- Annual leave
Assistant Branch Manager
LBS Builders Merchants —Aberystwyth
- From £27,500 a year
- Full-time
- Management
- Customer service
- Leadership
- Employee discount
Quick apply
Retail Customer Service - 24 Hours
Betfred —Aberystwyth
- £12.71 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
4d
Bar Supervisor
RSK Hospitality ltd —Criccieth
- £13 - £15 an hour
- Full-time
- Serving
- Hospitality
- Bar
Quick apply
7d
Cleaning Operations Coordinator
Haven —Porthmadog
- £13.71 an hour
- Full-time
- Communication skills
- Employee discount
Quick apply

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Customer Service & Operations Assistant
Pritchard Leisure —Talybont
Handle incoming telephone calls, emails, bookings and customer payments. Manage the Leisure Club reception, providing a welcoming and professional first point…
£12.71 an hour
Quick apply
14d
Maintenance Assistant
The Quay Hotel & Spa —Conwy
To ensure that the Quay Hotel and Spa, including all plant, fixtures and fittings, are maintained to the highest standard through both planned and reactive…
From £29,000 a year
Quick apply
10d

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customer service & operations assistant jobs near tywyn, gwn

Customer Service & Operations Assistant

Pritchard Leisure
Talybont

Quick apply

Job details

Permanent | Full-time
£12.71 an hour
14 days ago

Benefits

Free parking
Health & wellbeing programme
Gym membership
Flexible schedule
On-site parking

Qualifications

Hospitality
Customer service
English
Front desk
Computer skills
Customer support
Commercial cleaning

Full job description

ABOUT US

Pritchard Leisure comprises two family-owned, 5-star holiday parks in North Wales – Sarnfaen Holiday Park and Madryn Castle Holiday Park – both established with a commitment to delivering exceptional holiday experiences. As a family business, we pride ourselves on creating welcoming environments for both our guests and our team, with one simple objective: to provide a place where people can enjoy the moments that matter most.

We are looking for a Customer Service & Operations Assistant to join our friendly team at Sarnfaen Holiday Park, Talybont (near Barmouth).

This is a fantastic opportunity to become a permanent member of our growing team. As one of the first points of contact for our owners, guests and visitors, you will represent Pritchard Leisure with professionalism, enthusiasm and integrity, helping to deliver the outstanding customer service our parks are known for.

This varied role combines customer service, housekeeping and operational support, making it ideal for someone who enjoys a fast-paced environment where no two days are the same.

JOB SUMMARY

This is a permanent full-time position, working 40 hours per week over 5 days.

The role requires flexibility, with 8 hour shifts scheduled between 7:00am and 8:00pm (e.g. 7am - 3pm or 12pm - 8pm), including weekdays, weekends and bank holidays on a rotational basis. Shift patterns will vary depending on the needs of the business, and staff rotas are issued at least two weeks in advance.

We understand that some applicants may prefer seasonal employment, and we are also happy to consider applications for a 10-month annual contract, with January and February taken as unpaid leave each year.

RESPONSIBILITIES & DUTIES

Full training will be provided, and you will receive ongoing support from the management team as you develop your skills across the business.

Office Reception, Leisure Club & Café

Manage the Leisure Club reception, providing a welcoming and professional first point of contact for guests and members.
Handle incoming telephone calls, emails, bookings and customer payments.
Assist new Leisure Club members with registration, account setup and membership enquiries.
Promote park facilities and membership options to maximise engagement.
Develop competence in all park software systems used in day-to-day operations.
Identify customer needs and build positive relationships through professional, friendly communication.
Provide accurate information about the holiday park, facilities and local area.
Maintain customer records and process documentation accurately.
Carry out end-of-day cashing up and reconcile financial transactions.
Complete swimming pool water testing (full training provided).
Prepare and serve food and beverages within the café, maintaining excellent hygiene and presentation standards.
Open and close facilities in accordance with company procedures.

Cleaning & Housekeeping

Complete changeovers of hire fleet accommodation to the company's high presentation standards.
Clean all internal and external areas, including living areas, bedrooms, bathrooms, kitchens, windows, decking and storage areas.
Follow detailed cleaning checklists to ensure consistency and quality.
Replenish cleaning products, toiletries and guest amenities.
Monitor stock levels and notify the Park Manager when replenishment is required.
Report any maintenance issues, damage or missing items.
Complete end-of-day cleaning of the Leisure Club and Café and assist with scheduled deep cleans.

PRE-REQUISITE SKILLS

We're looking for someone who is:

Experienced in customer service, hospitality or housekeeping.
Friendly, approachable and passionate about delivering excellent customer service.
An excellent communicator with strong interpersonal skills.
Highly organised with strong attention to detail.
Comfortable multitasking in a busy environment.
Reliable, flexible and proactive.
Physically fit and capable of undertaking housekeeping duties.
Confident using computers and willing to learn new software systems.
A positive team player who takes pride in their work.
Able to adapt to changing priorities and flexible working hours.

This job description is intended as a guide only and may be amended from time to time to reflect the changing needs of the business.

Pay: £12.71 per hour

Benefits:

Free parking
Gym membership
Health & wellbeing programme
On-site parking

Ability to commute/relocate:

Talybont LL43 2AZ: reliably commute or plan to relocate before starting work (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service & operations assistant jobs in tywyn, gwn

Customer Service & Operations Assistant

Part Time Branch Assistant

Catering assistant

Store Assistant (Fixed Term)

Assistant Branch Manager

Retail Customer Service - 24 Hours

Bar Supervisor

Cleaning Operations Coordinator

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