Sales advisor Work, Jobs in Uckfield Central, Esx (with Salaries)

Customer Relations Advisor
BetGoodwin Ltd —Uckfield
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
4d
Customer Services Advisor
Halfords —Uckfield
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
Customer Sales Advisor
Ben's Gutters Commercial Ltd —Forest Row
- £26,450 - £40,000 a year
- Full-time
- Sales
- English
- In-person
Quick apply
12d
Sales Support Administrator
Southern Sheeting —East Grinstead
- Full-time
- Microsoft Outlook
- ERP systems
- Administrative experience
Quick apply
4d
Sunday Sales Advisor
PetsCorner —Crowborough
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Holiday Services Manager
Park Holidays UK —Pevensey Bay
- £29,000 a year
- Full-time
- Organisational skills
- Computer skills
- Guest services
- Employee assistance programme
- Employee discount
5d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Redhill
- £3,800 a month
- Full-time
- Sales
Quick apply
Private Patient Services Advisor
Horder Healthcare —Crowborough
- £27,144 a year
- Part-time
- Sales
- Computer literacy
- Databases
5d
Sales Advisor
FlooringSuperstore.com —Hove
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
5d
Sales Consultant
ABI Interiors —Crawley
- From £28,000 a year
- Full-time
- Salesforce
- In-person
- Phone etiquette
- Employee discount
- Gym membership
Quick apply
Sales Advisor
The White Company —Horsham
- Cash handling
- Employee discount
12d
Customer Advisor
Boots —Haywards Heath
- £13.02 an hour
- Part-time
- In-person
- Employee assistance programme
- Employee discount
Sales Advisor
Hotel Chocolat —Horsham
- £13.05 an hour
- Customer service
- Hotel
- Café
- Employee discount
10d
Sales Advisor
PetsCorner —Crawley
- £10.85 - £12.71 an hour
- Weekend availability
- Heavy lifting
- Customer service
- Merchandising
- Employee discount
Sales Assistant
Superdrug —Hove
- £9.75 - £13.00 an hour
- Customer service
- Communication skills
- Store discount
- Employee discount
2d
Seasonal Sales Advisor
The White Company —Royal Tunbridge Wells
- Seasonal
20h
Sales Advisor - Haywards Heath
Scrivens Opticians and Hearing Care —Haywards Heath
- Sales
- Computer literacy
- Merchandising
- Annual leave
- Employee discount
Quick apply
Business Development Manager - Spirits.
Master of Malt —Tonbridge
- Full-time
- Sales
- Business development
- Budgeting
- Employee discount
Quick apply
Sales Advisor
Park Cameras —Burgess Hill
- Full-time
- In-person
- Cash handling
- Retail sales
- Profit sharing
- Employee discount
Quick apply
Weekend Sales Advisor
F.Hinds —Crawley
- £8.69 - £12.80 an hour
- Weekend availability
- Microsoft Word
- Sales
- Customer service

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Customer Relations Advisor

BetGoodwin Ltd
Uckfield

Quick apply

Job details

Full-time
£13 - £14 an hour
4 days ago

Qualifications

Live chat
Microsoft Word
Microsoft Outlook
Computer literacy
GCSE
Data entry
Computer skills
Customer interaction
Communication skills

Full job description

About the Role

We are looking for a confident, enthusiastic and customer focused Customer Relations Advisor to join our team in Uckfield.

This is much more than a standard customer service role.

As a Customer Relations Advisor, you will play an important part in the day to day experience of our customers. You will be one of the main points of contact for customers using our online betting and gaming platform, helping with everything from general account queries and payments to promotions, betting enquiries and more complex account issues.

You will take ownership of customer queries from start to finish, using your judgement and problem solving skills to find the right solution while delivering a friendly, professional and personal service.

You will also work closely with other areas of the business, including Payments, Compliance, Trading and Technical teams, giving you the opportunity to develop a broad understanding of the online betting and gaming industry.

No two days are quite the same, so this role would suit someone who enjoys variety, likes solving problems and thrives in a busy environment.

What You'll Be Doing

Providing friendly and professional customer support through Live Chat and email.
Building positive relationships with customers and delivering a high standard of service.
Taking ownership of customer queries and seeing them through to resolution wherever possible.
Investigating account, betting, gaming, promotional and payment related queries.
Identifying more complex issues and working with the appropriate internal teams to resolve them.
Handling challenging or sensitive conversations calmly, fairly and professionally.
Providing customers with clear and accurate information about our products, services and promotions.
Maintaining accurate customer account notes and records within our internal systems.
Following company procedures and regulatory requirements when dealing with customer accounts.
Recognising when a customer may require additional support and following the appropriate Responsible Gambling procedures.
Keeping up to date with sporting events, promotions, company procedures and changes within the business.
Sharing customer feedback and recurring issues with the wider team to help improve our service and customer experience.
Supporting colleagues and contributing to a positive, knowledgeable and customer focused team environment.

What We're Looking For

We are looking for someone with personality, good judgement and a genuine desire to help customers.

Ideally, you will have:

Previous experience within customer service, customer relations or a similar customer facing role.
Strong written communication skills and the ability to adapt your approach depending on the customer and situation.
Confidence communicating with customers through Live Chat and email.
Excellent problem solving skills and the ability to think logically when investigating a query.
Strong attention to detail.
The ability to remain calm and professional when dealing with difficult or challenging situations.
A proactive attitude and willingness to take ownership rather than simply pass queries on.
Good computer skills and confidence learning new systems.
The ability to work both independently and as part of a team.
An interest in sport.

Previous experience within the betting or gambling industry would be an advantage, although this is not essential. A good understanding of sports betting or online gaming would also be beneficial.

Why Join Us?

This is a great opportunity for someone looking for more than a traditional customer service position.

You will gain hands on experience across a wide variety of areas within the online betting and gaming industry while developing skills in customer relations, account investigation, payments, responsible gambling, compliance and problem solving.

We are a close knit team where your ideas, feedback and contribution matter, and there are opportunities to develop your knowledge and take on additional responsibilities as you grow within the role.

If you love sport, enjoy helping people and want a role where every day brings something different, we'd love to hear from you.

Ability to Commute

Applicants must be able to reliably commute to our office in Uckfield, East Sussex TN22 1QQ, or plan to relocate before starting work.

Pay: £13.00-£14.00 per hour

Ability to commute/relocate:

Uckfield TN22 1QQ: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years of On-line customer service experience do you have?

Experience:

Gambling Industry: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

sales advisor jobs in uckfield central, esx

Customer Relations Advisor

Customer Services Advisor

Customer Sales Advisor

Sales Support Administrator

Sunday Sales Advisor

Holiday Services Manager

JUNIOR SALES ADVISOR

Private Patient Services Advisor

Sales Advisor

Sales Consultant

Sales Advisor

Customer Advisor

Sales Advisor

Sales Advisor

Sales Assistant

Seasonal Sales Advisor

Sales Advisor - Haywards Heath

Business Development Manager - Spirits.

Sales Advisor

Weekend Sales Advisor

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