Key team leader Work, Jobs in Uk) (with Salaries)

Assistance Team Leader
International Medical Group —Remote
- £31,500 - £35,000 a year
- Full-time
- Remote
- Management
- Continuous improvement
- Leadership
Partner Development Manager
Person Centred Software Ltd —Remote
- £50,000 - £70,000 a year
- Full-time
- Remote
- Salesforce
- Organisational skills
Quick apply
5d
Customer Success Manager II
FinQuery —Remote
- Full-time
- Remote
- Google Suite
- Salesforce
- Analysis skills
- Annual leave
7d
VP of Operations
IMSM —Remote
- £120,000 - £125,000 a year
- Full-time
- Hybrid work
- Driving
- Leadership
Team Leader
South London and Maudsley NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Patient care
1d
Chief of Staff
Active Care Group —Remote
- £55,000 a year
- Weekend availability
- Travel
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Client Acquisition Director
Maintel —Remote
- Full-time
- Remote
Executive Director
Campaigns in Global Health —Remote
- £80,000 a year
- Full-time
- Remote
- Management
- Supervising experience
- Bachelor's degree
Quick apply
2d
Commercial Leak Detection Manager / Team Leader / Senior Leak Detection
SOS leak detection —Remote
- From £50,000 a year
- Overtime
- Plumbing
- Mentoring
- In-person
Quick apply
Team Leader
Bradford District Care NHS Foundation Trust —Bradford
- £49,387 - £56,515 a year
- Full-time
1d
Area Team Leader
Cheshire East Council —Crewe
- £54,994 - £62,777 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Team Leader
ASDA —Kirkcaldy
- £16.25 an hour
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
10d
Chief Operating Officer (COO)
Trade Mastermind Limited —Peterborough
- £150,000 - £200,000 a year
- Full-time
- Management
- Sales
- In-person
Quick apply
2d
Regional Director - Outer London
The Watches of Switzerland Group —Field Based
- Business development
- Analysis skills
- Leadership
- Employee assistance programme
Team Leader
StepChange Debt Charity —Leeds
- £35,100 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
7d
Team Leader
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Basingstoke
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Communication skills
1d
Shift Team Leader
Essity —Skelmersdale
- Full-time
- Continuous improvement
- Leadership
- Communication skills
5d
Operations Team Leader
Ministry of Justice —London
- £32,483 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Presentation skills
- Leadership
- Annual leave
- Employee discount
13d
Managing Director
Brusco Food Group —Evesham
- From £100,000 a year
- Full-time
- Microsoft Outlook
- Data analysis skills
- Bakery
- Free parking
- Health & wellbeing programme
Quick apply
9d
Regeneration Team Leader (Partnerships)
London Borough of Camden —London
- £70,422 - £77,408 a year
- Full-time
- Negotiation
- Annual leave
13d

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key team leader jobs near uk)

Assistance Team Leader

International Medical Group -
Remote

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Job details

Full-time
£31,500 - £35,000 a year

Benefits

Company pension
Private medical insurance

Qualifications

Management
Continuous improvement
Leadership
Communication skills

Full job description

Assistance Team Leader

Working Model: Remote
Salary: £31,500 – £35,000 + 5% performance bonus

About the Role

We’re looking for an experienced and motivated Assistance Team Leader to support the delivery of high‑quality, 24/7 assistance services. This role is key to ensuring exceptional customer outcomes, strong team performance, and full compliance with company procedures and service standards.

Leading by example, you’ll balance hands‑on case management with day‑to‑day leadership responsibilities, coaching and supporting a team of Assistance Case Managers while working closely with the wider management team to continuously improve service delivery.

Key Responsibilities

Service Delivery & Performance

Take overall responsibility for service delivery within the 24/7 Assistance team.
Monitor call performance, productivity, inbox management, and service levels, escalating issues where required.
Ensure client SLAs, KPIs, and contractual objectives are consistently met.
Promote efficiency and high‑quality performance across all aspects of service delivery.
Identify service risks and champion improvements that enhance quality and efficiency.

Leadership & People Development

Provide coaching, guidance, and direction to Assistance Case Managers and Administrators.
Support training, development, and performance management to required standards.
Act as the first escalation point for team queries and case‑related issues.
Communicate team objectives, targets, and performance outcomes clearly.
Foster a collaborative, high‑performing team culture aligned with company values.

Operational Oversight

Ensure schemes are correctly set up across relevant systems.
Maintain accurate, complete, and compliant system notes and documentation.
Review, prioritise, and assign system tasks to ensure timely completion.
Assist with case escalations and authorisations as required.
Run and analyse operational reports covering case set‑up, open cases, and productivity.
Support Finance with month‑end queries and data validation, ensuring feedback is shared with the team.

Collaboration & Governance

Work closely with the management team to resolve service delivery issues, training needs, complaints (actual or potential), and process improvements.
Promote strong teamwork, communication, and consistent standards across the business.
Operate in a professional manner at all times, ensuring compliance with internal and regulatory expectations.

About You

You’re a confident, customer‑focused leader who thrives in a fast‑paced assistance or insurance environment and enjoys balancing operational delivery with people leadership.

Essential Skills & Behaviours

Strong sense of accountability and commitment.
Excellent customer focus and service mindset.
Effective people management and communication skills.
Sound business acumen with the ability to manage priorities and performance.
Comfortable supporting change and continuous improvement initiatives.
Strong teamwork and collaboration skills.

Preferred Experience

Minimum of 2 years’ experience in a similar industry, at Team Leader or Case Manager level.
Systems knowledge and confidence using multiple operational platforms.
Understanding of FCA/FOS regulations and insurance principles.
Experience in claims practice or assistance environments.
General business administration experience.

Why Join Us?

Competitive salary + 5% performance bonus
Fully remote working
Structured training and ongoing support to help you succeed
Opportunity to gain experience within international private medical insurance
A collaborative, professional, and supportive working environment
Benefits Package
Bupa dental cover to support your oral health
Health Shield cash plan (including optical and everyday healthcare)
Comprehensive travel insurance for added peace of mind
Royal London pension scheme to support your future
Death in service benefit for financial protection
Paid volunteer days to give back to causes that matter to you
Birthday day off + Christmas Eve off
22 days holiday + 8 bank holidays (increasing to 30 days with tenure, pro-rated depending on shift pattern)

If you’re passionate about delivering great customer service and looking for a role that offers flexibility, stability, and development, we’d love to hear from you.

Apply today and take the next step in your career.

IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

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Assistance Team Leader

About the Role

Key Responsibilities

Service Delivery & Performance

Leadership & People Development

Operational Oversight

Collaboration & Governance

About You

Essential Skills & Behaviours

Preferred Experience

Why Join Us?

Benefits Package