service delivery manager Work, Jobs in uk remote (with Salaries)

Service Delivery Manager
Ingeus UK —Remote
- Full-time
- Remote
- Microsoft Powerpoint
- Mentoring
- Leadership
21h
Senior Service Desk
Leidos —Remote
- £34,800 - £43,500 a year
- Full-time
- Remote
- APIs
- Communication skills
- Annual leave
- Work from home
5d
Night Team Leader
International Medical Group —Remote
- £31,500 - £35,000 a year
- Weekend availability
- Remote
- Management
- Customer service
- Organisational skills
12d
Agile Delivery Manager
Evri —Remote
- £60,000 a year
- Temporary
- Remote
- Travel
- Agile
- IT
- Employee assistance programme
- Employee discount
12d
Delivery Lead
NoBlue2 —Remote
- Remote
- Contracts
- Communication skills
Supervision Team Leader
Acacium Group —Remote
- £52,000 - £56,000 a year
- Full-time
- Remote
- Leadership
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Quick apply
13d
Regional Support Manager
Greensleeves Care —Remote
- £62,000 - £68,000 a year
- Full-time
- Remote
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
21h
Workday Programme Manager
CE Global Partners —Remote
- £750 a day
- Remote
Quick apply
Market Area Manager - Pacific North-West/San Francisco area
Jaguar Land Rover —Field Based
- £107,000 - £150,000 a year
- Sales
- Analysis skills
- Communication skills
- Annual leave
14d
Security Mobilisation Manager
ESS Compass —Remote
- Remote
- Driving
- Travel
- Leadership
Hub Manager Stoke
Goodyear —Field Based
- Full-time
Head of Client & Product Delivery (Europe)
Amber Electric —Remote
- £110,000 - £150,000 a year
- Full-time
- Remote
- Leadership
- Employee assistance programme
- Flexible schedule
Quick apply
Assistance Team Leader
International Medical Group —Remote
- £31,500 - £35,000 a year
- Full-time
- Remote
- Management
- Continuous improvement
- Leadership
12d
Freelance Face-to-Face Interpreters Required Across the UK
LanguageLine Solutions —Remote
- Part-time
- Remote
- English
- Work from home
Head of Strategic Delivery
The Duke of Edinburgh's Award —Remote
- £59,576 - £70,089 a year
- Remote
- Project management
- IT
- Annual leave
- Employee assistance programme
Quick apply
8d
Supplier Relationship Manager
Stonegate Group —Remote
- £51,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
5d
PCI DSS Advisory & Service Delivery Manager
SGS —Field Based
- From £65,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
Quick apply
13d
Product Owner, College Pads
StarRez —Remote
- Remote
- University
- Travel
- Agile
Information Security Manager
Sightsavers —Remote
- £45,405 - £53,418 a year
- Remote
- IT
- Communication skills
- Annual leave
13d
Channel Manager - UK
Matthew Algie —Remote
- £45,000 - £48,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
14d

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Service Delivery Manager

Ingeus UK -
Remote

Apply Now

Job details

Permanent | Full-time
21 hours ago

Qualifications

Microsoft Powerpoint
Business analysis
Performance management
Mentoring
Business coaching
Leadership
Communication skills

Full job description

502733

Remote, United Kingdom

Health

Customer Service

Full Time / Permanent

Opening on: Jun 3 2026
Closing on: Jun 17 2026

The Service Delivery Manager role reports to the Regional Service Delivery Manager (RSDM) and leads on the delivery of volume, quality, customer service and colleague related measures. They will lead a team of Functional Assessors and Site Coordinators to deliver the PIP benefit.

The role will coach, mentor and provide leadership to Functional Assessor’s and Site Coordinators' within a designated team/location, developing and implementing plans to drive improved performance and share best practice. The role will have line management responsibilities.

Responsibilities:

Provide visible leadership and direction to the team/site, to enable the effective delivery of volume, people, quality and customer service-related measures within those teams/sites.
Coach, mentor and lead a team of Functional Assessors' and Site Coordinators' with action planning and development plans through effective performance management processes, showing understanding, respect and compassion for the opinions/needs of other people, if they differ from their own.
Motivate and inspire team members through continuous professional development and recognising exceptional performance, identifying and developing team members with potential in support of effective succession planning.
Positively contribute to team effort and support others in their approaches and be dedicated to the values of the organisation, maintaining composure even in stressful or conflict situations and having the strength to wait for the right time to intervene, make decisions or act.
Effective reporting on team performance to the RSDM, including daily, weekly results, explanation of deviation from targets, and plans for corrective actions as agreed.
Ensure the team make best use of technology and management information to effectively analyse performance, enabling them to understand key drivers and implement plans to address as required.
Collaborative working with Clinical Support Lead to support Functional Assessor’s where quality issues or support is required.
Build trust amongst colleagues and peers through strong working relationships and facilitate communication and engagement across their team, setting expectations clearly and concisely and provide support towards a continuous improvement performance culture.
Adhere to the governance structure in place by the PIP Operations Director, ensuring compliance by Functional Assessor’s.

Essential Criteria:

Leading and developing a high performing team.
Highly organised with ability to prioritise and manage workloads.
Delivering challenging performance targets.
Enjoy helping others and building relationships, being cooperative and patient, fostering a culture of customer and client focus.
Creating and executing action plans to drive performance improvement.
Energetic and confident in expressing themselves with experience in building strong working relationships, influencing and empowering others to make pro-active decisions.
Enjoy working on practical and technical tasks, investigating or observing situations to identify and implement solutions.
Performance driven with strong performance management to drive continuous improvement.
Display confidence and a calm and steady presence to effectively manage difficult situations.
Experience in a supervisory or leadership role with strong performance focus.
Ability to work effectively in a fast-changing, complex, multi-stakeholder environment – comfortable dealing with ambiguity.
Excellent PowerPoint and written communication skills, though equally proficient with spreadsheets and business analysis software.
Performance driven with analytical mindset and strong attention to detail.
Able to build relationships and earn respect from peers and colleagues at all levels.
Strong coaching and mentoring skills.

Apply Now

Refine Your Search

service delivery manager jobs in uk remote

Service Delivery Manager

Senior Service Desk

Night Team Leader

Agile Delivery Manager

Delivery Lead

Supervision Team Leader

Regional Support Manager

Workday Programme Manager

Market Area Manager - Pacific North-West/San Francisco area

Security Mobilisation Manager

Hub Manager Stoke

Head of Client & Product Delivery (Europe)

Assistance Team Leader

Freelance Face-to-Face Interpreters Required Across the UK

Head of Strategic Delivery

Supplier Relationship Manager

PCI DSS Advisory & Service Delivery Manager

Product Owner, College Pads

Information Security Manager

Channel Manager - UK

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