Customer care specialist Work, Jobs in United Kingdom (with Salaries)

Customer Support Specialist
Liaison Workforce —Remote
- £24,785 a year
- Full-time
- Remote
- Customer service
- English
- Microsoft Office
Quick apply
7d
Customer Care Specialist
Prima —London
- Hybrid work
- Customer service
- Care experience
- Data entry
Quick apply
Remote Data Processing Specialist
Better Hearing Centers, Inc. —Bowling
- Full-time
- Remote
- Microsoft Office
- Data entry
- Organisational skills
- Work from home
Quick apply
Customer Care Specialist
Return on Investment Ltd —Maidenhead
- Up to £28,000 a year
- 8 hour shift
- CRM software
- Customer service
- English
- Annual leave
- Gym membership
Quick apply
Customer Experience Specialist
ANNA —Cardiff
- £25,000 a year
- Monday to Friday
- Remote
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee discount
9d
Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
9d
Specialist Customer Care
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
7d
Trust & Safety Specialist I
GitHub, Inc. —Remote
- £35,800 - £66,400 a year
- Weekend availability
- Remote
- Bachelor's degree
- Continuous improvement
- JavaScript
8d
Digital Support Officer
HealthNet Homecare —Remote
- £34,000 a year
- Full-time
- Remote
- Azure
- Project management
- Agile
- Employee discount
- Referral programme
17h
Customer Service Specialist - Debt Support
StepChange —Leeds
- £36,571 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
14d
Employee Relations Advisor
Reach plc —Remote
- £32,000 - £35,000 a year
- Full-time
- Remote
- Annual leave
Quick apply
Customer Experience Specialist
Hafod —Cardiff
- £27,191 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
9d
Pharmaceutical Delivery Driver
LF&E Refrigerated Transport —Cardiff
- £30,537 a year
- Full-time
- Customer service
- Driving
- Communication skills
- Employee assistance programme
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
Operations Specialist III, Aerospace & Defense (UK)
Airspace —London
- £48,000 - £61,000 a year
- Remote
Quick apply
Care Assistants
Caremark - Home Care in Hounslow and Chiswick —Hounslow
- £12.71 - £14.80 an hour
- Annual leave
- Flexible schedule
Customer Experience Specialist
Circom Limited —Coventry
- £24,000 - £26,655 a year
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
23h
Employment Specialist
Reed In Partnership —Chesterfield
- £31,000 - £33,400 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
People & Payroll Specialist
Reach plc —Remote
- £28,000 - £33,000 a year
- Remote
- Tax experience
- Annual leave
- Employee discount
Quick apply
Operations Specialist I, Aerospace & Defense (UK)
Airspace —London
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply

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customer care specialist jobs near united kingdom

Customer Support Specialist

Liaison Workforce
Remote

Quick apply

Job details

Permanent | Full-time
£24,785 a year
7 days ago

Qualifications

Customer service
English
Microsoft Office
Analysis skills
Time management

Full job description

Role Type: Remote role with travel

Reporting to: Customer Support Team Leader

Working hours: 09:30 - 18:00 Monday - Friday

ABOUT US

We are a well-established and trusted health economy partner, saving millions for reinvestment in health and social care through our Workforce, Financial, Care and Specialty Transformation businesses.

We are dedicated to improving the health economy through expert advisors, established technology, and best practice process improvement. Our work has also been recognised with numerous HR and Finance industry awards.

As a base all our employees work from the comfort of their own home. We now have over 400 employees based across the length and breadth of the UK, enjoying the flexibility of working remotely.

We are proud to say that we are currently the:

#1 Best Large Company To Work For in the UK

#1 Best Consultancy To Work For in the UK

We are a 3-star (out of 3) rated company by Best Companies, recognising Liaison Group as a 'World-class Company to Work For'.

JOB SUMMARY

The Customer Support Specialist provides high-quality support to internal and external customers, resolving queries, delivering system guidance, and ensuring a consistent service experience. Working within agreed KPIs and SLAs, the role requires excellent communication, attention to detail, and the ability to manage a busy workload while supporting clients and colleagues across Liaison Workforce services

PRINCIPAL TASKS AND ACTIVITIES:

In line with service expectations, effectively answer and resolve queries from internal and external customers
Provide support, guidance and training to clients using Liaison systems
Prioritise a high workload, ensuring additional tasks are completed accurately and on time
Ensure internal and external key performance indicators (KPIs) and service level agreements (SLAs) are met
Ensure clients and users are aware of their responsibilities in the appropriate application of Liaison services, practices, and procedures
Work as part of a team to deliver consistently high levels of service

EXPERIENCE:

Essential:

Demonstrable experience in a customer service role
Confident in the use of Microsoft Office
Experience working within a multifunctional environment

Desirable:

Experience in logging query details on an electronic system
Good coaching skills

SKILLS & COMPETENCIES:

Essential:

Excellent customer service skills
Excellent communicator both written and verbal
Excellent attention to detail, accuracy, and quality
Strong team player
Time management, prioritisation, and ability to multi-task
Ability to maintain a professional, calm, and mature manner
Adaptive and responsive to a changing environment

Desirable:

Results orientated
Empathy

QUALIFICATIONS AND TRAINING

Essential:

Minimum five GCSEs/O' level equivalent (grade C or above) including Maths and English

Desirable:

Relevant customer service qualification

Environmental Considerations:

Ability to travel twice a year to different locations for Company Day meetings.

OUR VALUES

You will be expected to demonstrate Liaison's core values: Care, Honesty, Inspire and Guide, and embody our behaviours-be present, choose your attitude, make someone's day, and have fun.

FURTHER INFORMATION

We are proud to support our colleagues and will offer an interview to any candidate with a disability, should they match the skills and experience required for the role.

Liaison Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We pride ourselves on being a place where we can all be ourselves and succeed on merit.

Liaison Group are committed to the Good Recruitment Campaign and are official signatories for the Good Recruitment Charter.

We reserve the right to close this vacancy early if we receive a high volume of applications.

Thank you for your interest in joining Liaison Group

Quick apply

Refine Your Search

customer care specialist jobs in united kingdom

Customer Support Specialist

Customer Care Specialist

Remote Data Processing Specialist

Customer Care Specialist

Customer Experience Specialist

Customer Care Coordinator

Specialist Customer Care

Trust & Safety Specialist I

Digital Support Officer

Customer Service Specialist - Debt Support

Employee Relations Advisor

Customer Experience Specialist

Pharmaceutical Delivery Driver

Customer Care Manager

Operations Specialist III, Aerospace & Defense (UK)

Care Assistants

Customer Experience Specialist

Employment Specialist

People & Payroll Specialist

Operations Specialist I, Aerospace & Defense (UK)

I want to receive the latest job alerts for customer care specialist in united kingdom

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