Customer insights analyst Work, Jobs in United Kingdom (with Salaries)

Customer Insights Analyst
Sinfloro Fragrance and Retail Solutions Ltd —Leicester
- £33,000 - £40,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Flexitime
- Sick pay
Quick apply
14d
Analyst - Subscription & Customer Insights
NewsUK —London
- Communication skills
- Employee assistance programme
- Employee discount
5d
Business Analyst
Gasius Ltd —Remote
- £27,715.05 - £70,091.10 a year
- Part-time
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Business development
Quick apply
Analyst - Subscription & Customer Insights
News Corp —London
- Communication skills
- Employee assistance programme
- Employee discount
5d
Data Analyst (MI Analyst)
Capita —Remote
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Communication skills
- Employee discount
3d
Junior Data Analyst
Qualient Solutions —London
Graduate Programme 2027: Data Scientist and Analyst
Revolut —London
- £10,800 a month
- Full-time
- Hybrid work
- English
- Maths
- Communication skills
Business Insights & Enablement Analyst
Foundever —Remote
- Remote
- English
- Analysis skills
- Communication skills
Insights Analyst
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Analysis skills
- Presentation skills
- Analytics
13d
Junior Marketing (Customer Insight) Analyst
Abel & Cole —Putney
- Up to £35,000 a year
- Full-time
- Hybrid work
- Communication skills
- Marketing
- Employee discount
Quick apply
Credit Analyst
Monzo —Cardiff
- £59,100 - £79,900 a year
- Remote
- Analysis skills
- Communication skills
- School
- Work from home
- Flexible schedule
6d
Digital & Customer Analyst
Missoma —London
- Hybrid work
- Data analysis skills
- Analysis skills
- Organisational skills
- Employee discount
- Flexible schedule
Quick apply
2d
Strategy & Insights Analyst
Starbucks —London
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Analytics
3d
CRM Data and Customer Analyst
Jimmy Choo —London
- Full-time
- Microsoft Powerpoint
- English
- Analysis skills
Data Analyst
Octopus Legacy —London
- Hybrid work
- Communication skills
- Employee discount
- Life insurance
Quick apply
Reporting and Insights Analyst
Zhay Digital Operations and Business Services UK Ltd —Lisburn
- £27,000 - £39,000 a year
- Full-time
- CRM software
- English
- SQL
Quick apply
2d
Business Insights Analyst
A.S. Watson Group —London
- Hybrid work
- AI
- Communication skills
- Analytics
- Employee discount
- Referral programme
Graduate Commercial Insights Analyst
Quantum —London
- Full-time
- Hybrid work
- English
- AI
- Communication skills
Market Research & Data Analyst, Reuters Insights
Thomson Reuters —London
- Full-time
- Hybrid work
- Scripting
- AI
- Communication skills
Senior Insight Analyst – Retailer Customer Success Team
NielsenIQ —London
- £40,000 - £47,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Analytics
- Employee assistance programme
Quick apply

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Customer Insights Analyst

Sinfloro Fragrance and Retail Solutions Ltd
Leicester

Quick apply

Job details

Permanent | Full-time
£33,000 - £40,000 a year
14 days ago

Benefits

Additional leave
Flexitime
Paid volunteer time
Sick pay

Qualifications

CRM software
Power BI
Dashboard visualisation
Report generation
Stakeholder collaboration
Digital analytics tools
Data quality analysis
Stakeholder liaison
SQL querying
Performance reporting in digital marketing
Process improvement
English
E-commerce
Tableau
Power BI data visualisation
Customer segmentation
Analysis skills
Market research
Data management
Management reporting
Audience segmentation
A/B testing
Data visualisation
Market analysis and research experience
Google Analytics
Adobe Analytics
Data analysis within retail industry
Analytics

Full job description

About the Role

Sinfloro Fragrance and Retail Solutions Ltd provides fragrance retail, beauty-product distribution, e-commerce support, customer analytics and promotional campaign services.

We are looking for an analytical, commercially aware and detail-focused Customer Insights Analyst to help the business better understand customer behaviour, product preferences and campaign performance.

The successful candidate will analyse customer, sales and digital-channel data to identify trends and provide practical recommendations. You will work closely with marketing, e-commerce, sales and product teams to improve customer engagement, retention, product selection and promotional activity.

This mid-level position is suitable for candidates with experience in customer analytics, marketing analysis, retail data, e-commerce reporting, consumer research or business intelligence.

Key Responsibilities

Customer Behaviour Analysis: Review purchasing patterns, product preferences, order frequency and customer engagement.

Customer Segmentation: Group customers using relevant characteristics, behaviours and purchasing activity.

Sales Analysis: Analyse fragrance and beauty-product performance across customer groups, channels and periods.

Campaign Evaluation: Measure the results of email, social-media, paid-media and promotional campaigns.

Retention Analysis: Identify patterns relating to repeat purchases, customer loyalty and inactivity.

Digital Analytics: Review website traffic, product-page activity, conversion rates and purchasing journeys.

Product Insights: Identify customer demand, emerging preferences and underperforming product categories.

Reporting: Prepare regular dashboards, reports and summaries for marketing and commercial teams.

Data Validation: Check customer and campaign datasets for missing, duplicated or inconsistent information.

Market Research Support: Assist with surveys, competitor reviews and customer-feedback analysis.

Testing Support: Help evaluate promotional offers, campaign messages, website changes and customer experiences.

Forecasting Support: Use historical data and current trends to support demand and campaign planning.

Stakeholder Collaboration: Present findings clearly to marketing, sales, product and management teams.

Recommendation Development: Translate analytical findings into practical actions that can improve performance.

Process Improvement: Recommend improvements to customer-data collection, reporting and analytical workflows.

What We Are Looking For

At least 2 years of experience in customer insights, marketing analytics, retail analysis, e-commerce reporting or a related role.
Strong numerical and analytical skills.
Advanced confidence using Microsoft Excel or comparable spreadsheet software.
Experience preparing dashboards, reports and performance summaries.
Ability to identify trends and explain their commercial significance.
Good understanding of customer journeys, conversion and retention.
Strong attention to detail and accurate data-management abilities.
Good written and spoken English.
Ability to present analytical findings to non-technical stakeholders.
Strong organisation and deadline-management skills.
Ability to manage several reporting tasks and changing priorities.
Commercially aware and collaborative approach to work.

Preferred Qualifications

Qualification in Marketing, Business, Economics, Statistics, Data Analytics or a related subject.
Experience in fragrance, beauty, fashion, retail, consumer goods or e-commerce.
Familiarity with Google Analytics, Adobe Analytics or comparable digital-analytics tools.
Experience using Power BI, Tableau or another reporting and visualisation platform.
Basic knowledge of SQL or customer-database queries.
Familiarity with customer-relationship management and email-marketing platforms.
Experience with customer segmentation, campaign measurement or A B testing.
Understanding of data-protection and responsible customer-data handling.

Pay: £33,000.00-£40,000.00 per year

Benefits:

Additional leave
Flexitime
Paid volunteer time
Sick pay

Work Location: In person

Quick apply

Refine Your Search

customer insights analyst jobs in united kingdom

Customer Insights Analyst

Analyst - Subscription & Customer Insights

Business Analyst

Analyst - Subscription & Customer Insights

Data Analyst (MI Analyst)

Junior Data Analyst

Graduate Programme 2027: Data Scientist and Analyst

Business Insights & Enablement Analyst

Insights Analyst

Junior Marketing (Customer Insight) Analyst

Credit Analyst

Digital & Customer Analyst

Strategy & Insights Analyst

CRM Data and Customer Analyst

Data Analyst

Reporting and Insights Analyst

Business Insights Analyst

Graduate Commercial Insights Analyst

Market Research & Data Analyst, Reuters Insights

Senior Insight Analyst – Retailer Customer Success Team

I want to receive the latest job alerts for customer insights analyst in united kingdom

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