Export control analyst Work, Jobs in United Kingdom (with Salaries)

Contact Center Analyst
Cummins Inc. —Redditch
- Microsoft Excel
- Sales
- Relocation assistance
Lead Business Analyst (Technology)
BAE Systems —Preston
- £50,000 a year
- Microsoft Excel
- Communication skills
2h
ERP Data Migration Analyst
BAE Systems —Warton
- From £51,772 a year
- ERP systems
- Communication skills
8d
Compliance Analyst, Financial Crime
AXIS Insurance —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Work from home
Lead Information Security Analyst, GRC
Cirrus Logic —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- AI
- Work from home
Lead Data Analyst
BAE Systems —Samlesbury
- From £59,491 a year
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Project management
8h
Senior Business Analyst
BAE Systems —Warton
- From £59,491 a year
- Hybrid work
- Management
- Mentoring
1d
Cyber Security Analyst - Network Security
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Organisational skills
- IT
21h
Senior PMO Analyst
BAE Systems —Preston
- £40,000 a year
- Hybrid work
- SharePoint
8d
Financial Crime Compliance Analyst
Realty Income Corporation —London
- Full-time
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
Global Security Intelligence Analyst
Boeing —Bristol
- Hybrid work
- English
- Master's degree
- Analysis skills
- Life insurance
13d
Tolerancing Analyst
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- CAD
- Engineering
- Project management
- Free parking
- Employee assistance programme
Analyst
Gallagher Re —London
- Hybrid work
- No degree
- Communication skills
- Employee stock purchase plan
- Life insurance
Product Owner-Supply Chain (Edgewing)
BAE Systems —Frimley
- From £70,000 a year
- Hybrid work
7d
Trade Compliance Analyst
Teledyne Technologies Inc. —Bromborough
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Business Analysis Manager (Edgewing)
BAE Systems —Frimley
- £70,000 a year
- Computer Science
- Bachelor's degree
8d
IT Desktop Support Analyst
Sheffield Forgemasters Engineering Ltd —Sheffield
- Full-time
- Windows
- Microsoft Office
- IT
- Employee assistance programme
8d
Logistics Support Analysis Engineer
Boeing —Gosport
- Military
- Engineering
- No degree
- Life insurance
3d
IT Business Partner
Boeing —Belfast
- Day shift
- Computer Science
- Up to 50% travel
- PMP
- Life insurance
IT Service Operations Lead
BAE Systems —Samlesbury
- From £59,491 a year
- Hybrid work
- Team management
- IT
14h

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Contact Center Analyst

Cummins Inc. -
Redditch

Apply Now

Job details

Benefits

Relocation assistance

Qualifications

Power BI
Microsoft Excel
Sales
Pivot tables
Root cause analysis

Full job description

We are looking for a talented Contact Center Analyst to join our team specializing in Customer Service for our EU Aftermarket Meritor Customer Department in Redditch, United Kingdom.

In this role, you will make an impact in the following ways:

Performance visibility: Turn complex end to end order management and contact center data into clear insights that improve daily Customer Service and warehouse shipment performance
Operational decision support: Provide timely and accurate performance analysis to Supervisors and Managers, enabling faster issue resolution and better day to day decision making
Trend and risk identification: Proactively identify performance trends, risks and root causes across Customer Support and order management processes, and recommend practical solutions
Reporting excellence: Define, build and roll out a robust reporting suite that standardizes department performance metrics and supports data driven accountability
Customer experience improvement: Analyse customer satisfaction and contact center metrics to support continuous improvements aligned to evolving customer expectations
Contact Center optimization: Monitor ACD performance and develop actionable reports that support workforce management, call volume forecasting and staffing level optimization
Continuous improvement leadership: Actively contribute data and analysis to continuous improvement initiatives, supporting process changes and organizational goals
Cross team collaboration: Support the global analyst team and act as project coordinator or workstream owner, ensuring analytical consistency and successful project delivery across regions

To be successful in this role you will need the following:

Required knowledge & experience
Advanced Excel skills (pivot tables, Power Query, complex formulas, data validation)
Experience with Power BI (or similar BI tools) – data modelling, dashboard creation visual storytelling for leadership audience
Ability to manipulate and cleanse large datasets from multiple sources
Ability to translate raw data into clear, decision driving insight
Trend analysis, root cause analysis, and performance insight generation
Strong knowledge of Sales Force/Service Cloud (CRM)
Power BI Reporting
Ability to map and analyse end to end processes, identify bottlenecks, inefficiencies
Experience reducing manual effort through automated reports, self-service dashboards
Creation of clear standard reports and definitions
Ability to tailor data outputs for senior leadership, operational leaders & front-line teams
Turning analysis into practical actions and recommendations Outputs This Role Owns
Daily/Weekly / monthly performance dashboards
Team quality audits
Executive summaries for leadership reviews
Capacity, workload, and trend analysis
Data support for structural or process change initiatives

Education/ Experience:

College, university, or equivalent degree in a relevant discipline or relevant experience equivalent required
This position may require licensing for compliance with export controls or sanctions regulations.
Strong prior experience in comparable roles is essential.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Exempt - Experienced

ReqID 2427831

Relocation Package No

100% On-Site No

Apply Now

Refine Your Search

export control analyst jobs in united kingdom

Contact Center Analyst

Lead Business Analyst (Technology)

ERP Data Migration Analyst

Compliance Analyst, Financial Crime

Lead Information Security Analyst, GRC

Lead Data Analyst

Senior Business Analyst

Cyber Security Analyst - Network Security

Senior PMO Analyst

Financial Crime Compliance Analyst

Global Security Intelligence Analyst

Tolerancing Analyst

Analyst

Product Owner-Supply Chain (Edgewing)

Trade Compliance Analyst

Business Analysis Manager (Edgewing)

IT Desktop Support Analyst

Logistics Support Analysis Engineer

IT Business Partner

IT Service Operations Lead

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