night remote jobs Work, Jobs in united kingdom (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Night Team Leader
International Medical Group —Remote
- £31,500 - £35,000 a year
- Weekend availability
- Remote
- Management
- Customer service
- Organisational skills
11d
Virtual Personal Assistant (Night)
Comxo —Datchet
- £22,031 a year
- Weekend availability
- Remote
- Microsoft Word
- Hospitality
- Microsoft Excel
Bank Worker
The Abbeyfield Society —London
- £14.07 an hour
- Night shift
- Remote
- Care plans
- Free parking
Quick apply
Business Data Migration Expert - Manufacturing
Tech Mahindra —Remote
- £30,000 - £40,000 a year
- Full-time
- Remote
- Microsoft Excel
- ERP systems
- Maintenance
- Work from home
Quick apply
5d
Overnight Social Journalist (Freelance)
LADbible Group —Manchester
- Remote
Duty Manager
OCS Group —Edinburgh
- Rotating shift
- Remote
- Management
- Customer service
Quick apply
Senior Cloud Systems Administrator(Night Shift)
Nice —Remote
- Night shift
- Remote
- AWS
- Travel
- Scripting
Mobile Court & Tribunal Security Officer
OCS Group —Edinburgh
- £13.53 an hour
- Overtime
- Remote
- Communication skills
Quick apply
Night Shift Customer Service Advisor - Welsh Speaking
ESP Group —Remote
- £13.71 an hour
- Full-time
- Remote
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Analyst (Out of Hours)
Norton Rose Fulbright —Newcastle upon Tyne
- 12 hour shift
- Remote
- Azure
- Windows
- Microsoft Office
Group Quality and Improvement Advisor
Ramudden Global UK —South London
- Nights as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Consultant Radiologist (Breast Imaging)
Swansea Bay University Health Board —Swansea
- £114,099 - £166,585 a year
- Full-time
- Remote
1d
IT Field Services Engineer - Reading
ESP Global Services Limited —Remote
- £28,000 - £30,000 a year
- 12 hour shift
- Remote
- Customer service
Quick apply
9d
IFS (ERP) Technical Support Systems Engineer (Nightshift)
Anthesis Ltd —Remote
- From £30,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Azure
- Work from home
- Referral programme
Quick apply
6d
IT Field Services Engineer - Leeds
ESP Global Services Limited —Remote
- £28,000 - £30,000 a year
- 12 hour shift
- Remote
- Customer service
Quick apply
Flexjet Europe G-650 Captain: UK & EU BASED
Flexjet Europe —Remote
- Weekend availability
- Remote
- Word processing
- English
- Bachelor's degree
Quick apply
Customer Service Representative (German-speaking)
Via —Remote
- £14.75 an hour
- Night shift
- Remote
- English
- Communication skills
- Work from home
Quick apply
Senior Business Travel Consultant - Remote
Perk —Birmingham
- Full-time
- Remote
- English
- In-person
- Communication skills
- Relocation assistance
- Annual leave
Master Technicians
Go North East —Remote
- Up to £28.29 an hour
- Overtime
- Remote
- Free parking
- Employee assistance programme

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

night remote jobs jobs in united kingdom

Customer Service Advisor - Remote

Night Team Leader

Virtual Personal Assistant (Night)

Bank Worker

Business Data Migration Expert - Manufacturing

Overnight Social Journalist (Freelance)

Duty Manager

Senior Cloud Systems Administrator(Night Shift)

Mobile Court & Tribunal Security Officer

Night Shift Customer Service Advisor - Welsh Speaking

IT Support Analyst (Out of Hours)

Group Quality and Improvement Advisor

Consultant Radiologist (Breast Imaging)

IT Field Services Engineer - Reading

IFS (ERP) Technical Support Systems Engineer (Nightshift)

IT Field Services Engineer - Leeds

Flexjet Europe G-650 Captain: UK & EU BASED

Customer Service Representative (German-speaking)

Senior Business Travel Consultant - Remote

Master Technicians

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