regional manager Work, Jobs in united kingdom (with Salaries)

Index Client Services Manager
NASDAQ —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Gym membership
7d
Regional Manager
Card Factory —London
- £56,050.35 a year
7d
Regional Support Manager
Greensleeves Care —Remote
- £62,000 - £68,000 a year
- Full-time
- Remote
- Leadership
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
15h
Regional Manager
Sureserve —Boston
- £47,278.00 - £49,379.83 a year
- Monday to Friday
- Analysis skills
- Leadership
- Communication skills
Quick apply
Regional Operations Manager
BidvestNoonan —London
- Up to £55,109.40 a year
- Full-time
Quick apply
Regional Operations Manager
ABM UK —London
- £65,000 - £70,000 a year
- Full-time
- Management
- Human resources
- Leadership
- Employee discount
Quick apply
Residential Regional Operations Manager
Compass Children's Homes —Leicester
- £61,000 - £67,000 a year
- Full-time
- Management
- Work from home
Regional Training Manager
CareTech Group —Remote
- £45,000 a year
- Full-time
- Remote
- Education
- Travel
- Organisational skills
12d
Regional HR Manager
Admiral Slots —Stirling
- Up to £53,045 a year
- Full-time
- In-person
- Annual leave
- Employee assistance programme
Regional Manager
Bestway Group —Titchfield
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
13d
Regional Manager
WeBuyAnyCar —Lasswade
- Up to £37,500 a year
- Rotating shift
- Management
- Driving
- Leadership
Quick apply
14d
Regional Support Manager (North )
Humfree —Remote
- £40,000 a year
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Work from home
- Employee discount
Quick apply
6d
Regional Operations Manager
New Bridgegate Tyres Ltd —Durham
- £48,000 - £65,000 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
6d
Talent Development Manager, Europe & Mena
BeiGene —Remote
- £67,200 - £84,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Regional Sales Manager
OrderYOYO —Cardiff
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
Quick apply
5d
Regional Support Manager
Horizon Care and Education Group —Stoke-on-Trent
- £60,000 a year
- Mentoring
- Leadership
- Employee discount
Quick apply
Regional Manager
The Sofa Delivery Company —Coatbridge
- £60,000 a year
- Analysis skills
- Leadership
- Employee discount
- Sick pay
Quick apply
5d
Regional Support Manager
Aberdeenshire —Aberdeenshire
- £70,000 a year
- Full-time
- Leadership
Quick apply
Regional Support Manager
Edinburgh, Midlothian & Lothian —Lothian
- Up to £70,000 a year
- Full-time
Quick apply
Regional Trainer
OCS Group —Plymouth
- Monday to Friday
- Travel
- Contracts
Quick apply

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Index Client Services Manager

NASDAQ -
London

Apply Now

Job details

Full-time
7 days ago

Benefits

Employee stock purchase plan
Employee mentoring programme
Company pension
Gym membership
Paid volunteer time

Qualifications

Jira
Microsoft Powerpoint
Microsoft Word
Power BI
Economics
Microsoft Excel
Upselling
Data analysis skills
Microsoft Office
Tableau
Bachelor's degree
Confluence
SharePoint
Financial services
Data visualisation
Business
Account management
Leadership
Communication skills

Full job description

The Role

Nasdaq calculates thousands of indexes that are utilized across numerous investment vehicles globally, including our flagship Nasdaq-100, thematic exposures, quantitative strategies, ESG, and nascent markets.

Our Index Client Services team supports market participants around the world and is the first point of contact for our valued clients. We are dedicated to delivering exceptional service and strive to continually develop and improve the client experience, setting our products and services apart in the market.

The Index Client Services Manager is responsible for customer retention, adoption, and satisfaction across the Americas region. This role requires exceptional leadership, communication, and problem-solving skills to motivate, develop, recruit and retain employees while rewarding and cultivating a culture of high performance. Through the day-to-day leadership and development of the regional Client Services team, the Index Client Services Manager will implement organization strategies, effectively direct and manage resources, and partner across the organization to achieve success.

What You Will Do, amongst other things

Manage, coach and mentor a team of Index Client Services Analysts
Develop and implement customer success strategies, processes, and best practices to enhance customer experience
Collaborate with cross-functional teams (including Sales, Operations, Product, etc) to ensure seamless customer onboarding, ongoing support, and incident management
Monitor and analyze customer health metrics to identify areas for improvement and proactively address potential issues
Identify opportunities for upselling and cross-selling by understanding customer needs and pain points

Manages resources and priorities to meet operational needs and take accountability for performance
Support design, development, testing, and deployment of new functionality, as needed

What We Expect

Bachelor’s degree, preferably in Business, Economics, Finance, or related field
An understanding of financial products, Indexes and ETFs
At least 5 years of experience working in the financial services industry
Experience in a customer success or account management leadership role
Ability to lead and motivate teams, fostering a collaborative and customer-centric culture
Excellent communication and interpersonal skills, with the ability to build relationships at all levels

What Would Be Helpful

Experience leading a Client Services team
Knowledge and understanding of equity indices and financial data
High proficiency with Microsoft Office (Excel, Word, PowerPoint) and Salesforce or related tool
Proficiency with Jira, Sharepoint, Confluence, Jira, or related tools

Knowledge of and experience deploying customer success best practices, methodologies, and tools
Strong problem-solving, analytical, and decision-making skills
Proficiency in data analysis and reporting, with the ability to derive insights from customer data
Proficiency with data visualization tools (PowerBI, Tableau, etc)

What We Offer

We offer a competitive, well-rounded rewards package that supports you and your family - inside and outside work.

Actual pay depends on your skills, experience, education, and location. In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable, as well as the following benefits:

Competitive base salary
Annual bonus
Annual equity grant
Employee Stock Purchase Plan offering discounted company shares
Pension matching
28 paid vacation days
6 additional days off per year
Work from (almost) anywhere – up to 20 days/year
Paid time off to volunteer
Health insurance
Dental insurance
Gym allowance
24/7 mental health support for you and your family
Global mentoring program
Unlimited access to e-learning platforms
Hybrid work setup
Modern and comfortable work environment with fresh fruit, snacks, and weekly Fika

Learn more on our Nasdaq Benefits & Rewards Career Page.

Come as You Are

Nasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.

We are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.

We ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.

Apply Now

Refine Your Search

regional manager jobs in united kingdom

Index Client Services Manager

Regional Manager

Regional Support Manager

Regional Manager

Regional Operations Manager

Regional Operations Manager

Residential Regional Operations Manager

Regional Training Manager

Regional HR Manager

Regional Manager

Regional Manager

Regional Support Manager (North )

Regional Operations Manager

Talent Development Manager, Europe & Mena

Regional Sales Manager

Regional Support Manager

Regional Manager

Regional Support Manager

Regional Support Manager

Regional Trainer

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