Job Title: Protection Adviser
OTE: £60K+ (top earner £90k+)
Starting Salary: £35,000
Job Type: Full-time (40 hours pw), Permanent
Location: In Person, Office-based - Farnborough, Hampshire
Who are LetsGoCover?
LetsGoCover specialise in providing protection products to members of the public across the UK. We work with market-leading providers and are a specialist in life insurance.
As a Protection Adviser at LetsGoCover, you will:
Key Responsibilities
- Contact multiple qualified leads daily, generated from customers who have expressed interest in life assurance products (real-time, inbound enquiries)
- Engage with existing customers to review their protection policies
- Conduct detailed fact-finds to understand clients’ needs, circumstances, and objectives
- Research suitable products across a panel of providers, ensuring alignment with client needs and eligibility criteria
- Clearly explain product features, benefits, exclusions, and limitations in a jargon-free manner
- Address customer questions and objections professionally
- Build rapport and maintain trust with clients
- Accurately assess affordability and relevant underwriting considerations
- Recommend and arrange life insurance policies in line with company processes and compliance standards
- Ensure suitability reports are completed where advice is provided
- Maintain accurate, compliant, and up-to-date client records using CRM systems
- Manage personal pipeline, diary, and follow-ups effectively
Performance & Compliance
- Meet agreed KPIs, including conversion rates, quality scores, and compliance standards (not just activity levels)
- Adhere to all Financial Conduct Authority guidelines and internal compliance procedures
- Apply Treating Customers Fairly (TCF) principles in all client interactions
- Identify and appropriately support vulnerable customers
Development & Knowledge
- Develop and maintain strong product and market knowledge
- Work towards relevant professional qualifications (e.g. R05)
- Participate in regular coaching, call monitoring, and feedback sessions
- Stay up to date with regulatory, product, and market changes
Requirements:
· Proven experience in Advised protection insurance sales
· Ability to overcome common objections (essential)
· Excellent verbal communication
· Ambition to thrive in a sales environment
· Team player focused on the success of the business as a whole
· Professional and positive manner
· Enthusiasm to invest time in upskilling and professional development through CPD and qualifications such as CII
· Knowledge around treating customers fairly and willingness to support positive customer outcomes in line with FCA guidelines
What do we offer?
· Uncapped bonus potential
· No contracted weekend hours
· Career progression and qualification opportunities
· Annual holiday (28 days entitlement and an additional 4 days over Christmas)
· Gym membership (from day 1)
· Private Medical Insurance
· Workplace wellbeing support (from day 1)
· Performance incentives (e.g: go home early, lunches, prizes & convention)
· Company Pension
· Employee referrals scheme up to £1,250 per referral
· Great Location (Farnborough, Hampshire. Located near the train station and right in the centre of town)
· Specsavers Vouchers
· Company Events
· On-site parking with a highly discounted rate
· Sales support provided by our in-house compliance, customer service and retention team
· Personal and professional training
What makes LetsGoCover unique?LetsGoCover offer a fresh approach to management and company culture as well as encouraging a healthy work life balance. We nurture and inspire our employees to be the best versions of themselves and pride ourselves on our great philosophies and team dynamics.
Why join LetsGoCover?LetsGoCover are a rapidly expanding company and advocate progression in not only career but character.
Prerequisites:
· Clean credit history (any past issues must have been resolved, e.g. “in arrangement”)
· Clean employment references for last 3 years
· Ideally, a clean criminal record. (Any historic items will be considered on a case by case basis)
· All successful Sales Consultant applicants will have a DBS/CRB check done prior to starting
Pay: £35,000.00 per year
Benefits:
- Company pension
- Gym membership
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Referral programme
Experience:
- sales calls: 1 year (required)
Location:
- Farnborough GU14 7TE (preferred)
Work Location: In person
