Compliance Agent
Phillips & Cohen Associates —Salford
- £27,000 - £29,000 a year
- Full-time
- Hybrid work
- Computer literacy
- IT
- Communication skills
- Free parking
- Employee discount
Quick apply
12d
Trainee Sales Associate
Citihype Ltd —Manchester
- From £24,879 a year
- Full-time
- Sales
- Customer service
- No experience needed
- Referral programme
Quick apply
General Assistant
Restaurant Associates —Manchester
- £12.71 an hour
- Weekend availability
- Café
- Communication skills
- Free parking
- Employee discount
Sales Associate
Tapestry Inc —Trafford
- Weekend availability
- Sales
- Social media management
- English
- Employee discount
Sales Associate
Ralph Lauren —Manchester
- Hospitality
- Sales
- Merchandising
- Employee discount
Operations Associate (FTC) - Manchester
ALO —Manchester
- Part-time
- Sales
Quick apply
Major Injury & Casualty Manchester – all experience levels
DWF —Manchester
- Full-time
- Hybrid work
Customer Onboarding Associate
Close Brothers —Sale
- Full-time
- Hybrid work
- Analysis skills
- Financial services
Associate, Client Processing I
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
Operations Associate - North America
PHMG Careers —Manchester
- £28,000 a year
- Monday to Friday
- Sales
- Customer service
- Communication skills
Quick apply
10d
Customer Success Management Associate
Moody's —Salford
- Presentation skills
- Bachelor's degree
- Travel
Business Support Assistant
TG Associates —Chorley
- £25,000 a year
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
2d
Client Associate Partner
Open Partners —Manchester
- Hybrid work
- Project management
Quick apply
Project Coordinator
Pennington Choices Ltd —Warrington
- £24,570 - £32,340 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Annual leave
11d
Associate
Taylor Emmet —Peak District
- Full-time
Associate Content Partner
Open Partners —Manchester
- Full-time
- Hybrid work
- AI
- Paid training
- Annual leave
Quick apply
Research Associate II
Thermo Fisher Scientific —Manchester
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
4d
Experienced Business Development Executive
Crosby Associates Media Limited —Warrington
- From £28,000 a year
- Full-time
- CRM software
- Sales
- Business development
Quick apply
13d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Warrington
- £3,800 - £6,000 a month
- Full-time
- Sales
- Driving
Quick apply
Sales Associate (FTC) - Manchester
ALO —Manchester
- Weekend availability
- Sales
Quick apply

I want to receive the latest job alerts for client associate in urmston, gtm

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client associate jobs near urmston, gtm

Compliance Agent

Phillips & Cohen Associates -
Salford

Quick apply

Job details

Full-time
£27,000 - £29,000 a year
12 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee discount
Transport links
Childcare
Car scheme

Qualifications

Computer literacy
GCSE
IT
Communication skills

Full job description

Job Title: Compliance Agent

Responsible to: Compliance Manager

Interfaces with: All PCA colleagues, customers, suppliers/vendors, clients

Location: Exchange Quay, Manchester, UK (with ability to work hybrid)

Date: June 2026

Salary: £27,000 - £29,000 per annum

Working Hours: 37.5 hours Monday - Friday

Join us at Phillips and Cohen Associates (UK) Ltd as a Compliance Agent in our Manchester office. We work on behalf of over 70 of the UK’s largest creditors.

Benefits to you

We offer a range of programs and benefits to help our people and their families stay healthy and happy, including:

Cycle to Work, Electric Car, Free Car Parking, Childcare Vouchers, Dental and Health Cash Plan, Company Pension Plan, Life Assurance and Colleague Assistance Program.

We also offer a discounted voucher scheme for over 100 companies, including Tesco’s, Halfords, Ernest Jones, Curry’s, and Primark.

Holidays start at 23 days, plus 8 bank holidays, rising to 24 and 25 after 2 & 5 years’ service.

The Compliance Agent role requires great attention to detail and excellent communication skills both written and verbal. Working in a compliance driven Call Centre environment, you will need to be a self-motivated, articulate communicator, professional, and have excellent IT skills.

Responsibilities

Conducting second line defence checks, including customer journey reviews and QA monitoring
Writing reports and organising remedial actions from 2nd line checks and follow up actions
Other compliance related project work as required from time to time
Providing feedback, coaching and compliance training as required
Conducting trend analysis of compliance related issues
To support the business with regulatory questions and queries as they arise
Completing monthly reports for Clients.
Day to day management of compliance mailbox
Compiling and presenting compliance / regulatory reports for internal and external stakeholders
Assisting with complaints reporting
Attending client audits when required to discuss results of 2nd line audits, complaints and trends
Working closely with PCA UK Liverpool Compliance team
Ability to coordinate multi-office compliance reporting

Other Skills, Knowledge and Abilities

Clear and concise written and spoken communication skills
Flexible and ability to prioritise workload according to challenging deadlines
Ability to work well under pressure in a highly regulated environment
Ability to provide and receive constructive feedback
Ability to engage with stakeholders at all levels
Analyse information, conduct trend analysis and report findings
A compassionate and mature approach
Ability to make confident decisions

Education and Experience

Essential

Experience of responding to customer complaints or queries by telephone and in writing
Demonstrating the ability to manage your time effectively and prioritise tasks
Computer literate
Minimum GCSE Grade ‘C’ / ‘4’ or equivalent in English Language

Preferred but not essential:

Undertaking Compliance Monitoring or 2nd Line of defense checks
Working in a Compliance department within the Consumer Credit industry or Financial Services industry
Writing reports to clients and internal stakeholders
Conducting trend analysis
Educated to degree level or equivalent

What's in it for you?

Secure reserved car parking space and excellent transport links
31 days holidays per year including 8 bank holidays
Healthcare Scheme*
Company pension plan*
Life Assurance*
Salary Sacrifice Cycle to Work and Electric Car Schemes*
Various discounts and other incentives*

Qualifying period applies

We look after the personal information you provide to us, if you would like to know more about how we use your data you can read our ‘Privacy Notice & Cifas Fair Processing Notice for Candidates’ which is available on the Phillips and Cohen website.

Interviews to be held week commencing 08.06.26

Quick apply

Refine Your Search

client associate jobs in urmston, gtm

Compliance Agent

Trainee Sales Associate

General Assistant

Sales Associate

Sales Associate

Operations Associate (FTC) - Manchester

Major Injury & Casualty Manchester – all experience levels

Customer Onboarding Associate

Associate, Client Processing I

Operations Associate - North America

Customer Success Management Associate

Business Support Assistant

Client Associate Partner

Project Coordinator

Associate

Associate Content Partner

Research Associate II

Experienced Business Development Executive

JUNIOR SALES CONSULTANT

Sales Associate (FTC) - Manchester

I want to receive the latest job alerts for client associate in urmston, gtm

Related Searches

Explore jobs in more locations

Other Skills, Knowledge and Abilities

Jobseeker tools

Employer Tools

Browse

Stay Connected