One Broker (part of the Jensten Group) is excited to welcome a new team member to our successful Personal Lines team in Cambridge. This is a fantastic opportunity to become part of a friendly, collaborative office of 40+ professionals, where you’ll play a key role in helping clients secure the right Motor insurance cover.
We are looking for someone with previous insurance experience, ideally within Motor, who can bring their knowledge and expertise to the team. While the primary focus of the role is Motor insurance, there will also be opportunities to gain exposure to and training in other personal lines products, such as household, for those who wish to broaden their experience over time.
From day one, you’ll be part of a team that values growth, professionalism, and a positive working environment.
Initially working full time in the office, a blend of office and home working will be available on completion of probation.
Key objectives & responsibilities:
- Check new policy documentation for accuracy and forward to clients or liaise with insurers.
- Negotiate and invite renewal of allocated client policies.
- Ensure all client records reflect the current risk on cover at all times, including sums insured, perils, excesses, extensions, and exclusions.
- Process mid-term adjustments.
- Respond promptly to clients’ day-to-day enquiries, managing expectations effectively.
- Maintain an effective diary system.
- Liaise with the Claims department regarding queries and reports.
About You
We’re seeking an enthusiastic individual with existing insurance experience who is ready to continue building a successful career in insurance broking. Experience within Motor insurance would be highly advantageous, along with a desire to broaden your knowledge into other personal lines such as household.
If you have strong communication skills, a proactive approach to learning, and the ambition to grow within the industry, we want to hear from you.
Other skills/requirements:
- A good understanding of Microsoft Word, Excel and Outlook
- A genuine interest in developing a career within the broking sector
- Strong communication and problem-solving skills
- Experience using Acturis (advantageous)
- A desire to work towards CII Qualifications (not essential)
Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our excellent pension scheme (5% employer matched contribution)
- Flex-benefits – a range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work – amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme – up to 5 days annually
About Us:
One Broker Group (part of the Jensten Group) services commercial and personal clients across East Anglia, with a focus on business, property and haulage. The business has also built an impressive range of specialist schemes with national distribution, including solutions for private ambulances, community-led housing, community assets, thatched homes and classic cars.
Jensten is one of the UK’s leading insurance intermediary groups, known for putting clients and people first. Since launching in 2018, we’ve built a standout business in a crowded marketplace — combining scale, deep technical expertise and entrepreneurial spirit.
Jensten is entering an exciting new chapter, with the business evolving into two clearly defined trading divisions: Broking and Product & Distribution. The Broking division will bring together Regional Broking, Specialist Lines & London Markets, and also Network Broking- while Product & Distribution will unite Jensten’s market-leading Schemes & Affinity businesses with Jensten Underwriting. This will enable us to deliver tailored insurance solutions directly to clients and through a network of trusted third‑party broking partners.
Thanks to strong organic growth and a strategic acquisition programme, Jensten is now a Top 10 Independent Broker, placing around £600 million GWP into the market. We employ over 1,000 colleagues across 50 locations across the UK and Ireland and support 93 entrepreneurial franchise holders nationwide.
Our purpose — “Protecting today, empowering tomorrow” — reflects the role we play for our clients, our communities and each other. Our people bring this to life every day through our values: Caring, Curious, Skilled and Bold.
We sit in a unique space between large consolidators and local brokers — big enough to offer capability and influence, yet agile enough to maintain the culture, autonomy and client focus of a truly independent business
