Career manager Work, Jobs in Vauxhall, Gtl (with Salaries)

Customer Success Manager
Mentorhero —London
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
Quick apply
1d
Customer Experience Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
Quick apply
Assistant Manager - Operations
Britmax Technologies —Fulham
- £30,589.67 - £58,478.73 a year
- Full-time
- Management
- Supervising experience
- In-person
Quick apply
6h
Customer Success Manager
Insurity —London
- £39,000 - £77,000 a year
- Microsoft Powerpoint
- Data analysis skills
- English
- Annual leave
- Referral programme
Quick apply
13d
Senior Operations Manager – Digital Services
Celloomph Digital Solutions Ltd. —London
- £6,500 - £8,000 a month
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Life insurance
Quick apply
2d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Administration Manager
Imperial College Healthcare NHS Trust —London
- £38,488 - £46,852 a year
- Full-time
- Patient care
10d
Recruitment & Admissions Manager (Full-Time and Weekend MBA)
Imperial College London —South Kensington
- £46,614 - £56,345 a year
- Weekend availability
- CRM software
- Master's degree
- Analysis skills
- Annual leave
11d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
PA Administrator - APMIC
Imperial College London —London
- £41,005 - £45,616 a year
- Full-time
- Analysis skills
- Communication skills
- Annual leave
13d
Service Delivery Manager (UK)
Ness Digital Engineering —London
- Full-time
10d
Customer Success Manager
Emburse —London
- £63,000 - £70,000 a year
- Full-time
- Spanish
- Analysis skills
- Bachelor's degree
Event Manager (Auditorium)
Royal Albert Hall —London
- £47,250 - £54,000 a year
- Full-time
3d
Freelance Event Manager
Mentorhero —London
- £200 - £300 a day
- Hybrid work
- In-person
Quick apply
1d
Guest Experience & Welcome Manager
Rapport —London
- £45,000 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
6d
Assessed and Supported Year of Employment (ASYE) Programme 2026/27
Newham Council —London
- £41,133 - £49,056 a year
- Full-time
11d
Store Manager
Aldi —London
- Up to £69,000 a year
- Annual leave
Enterprise Customer Experience Manager
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
11d
Customer Experience Manager, Enterprise
NAVEX —London
- £60,000 a year
- Full-time
- Hybrid work
- Communication skills
11d
Operations Manager
17 Bruton Street —London
- Up to £55,000 a year
- Full-time
- Oracle
- English
- Microsoft Office
- Employee discount
Quick apply
4d

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Customer Success Manager

Mentorhero
London

Quick apply

Job details

Permanent | Full-time
£60,000 - £80,000 a year
1 day ago

Qualifications

B2B
Account management

Full job description

Customer Success Manager - mentorhero
Full time | London (hybrid) | £60,000-£80,000

This role is focused on mentor and mentee experience, not B2B account management. You will own the matching, briefing and delivery of every mentoring relationship on the platform, working directly with individuals rather than managing commercial accounts.

About mentorhero

mentorhero is a global career mentoring platform connecting students, job seekers and career professionals with industry mentors through structured 30 minute virtual sessions. We call it micro-mentoring: short, high value conversations that help people get unstuck in their careers, at scale.

We work with corporate partners and universities to bring mentoring to the people who need it most, and we are building the operational engine that makes every match feel personal, well prepared and genuinely useful.

The Role

You will be our first full time hire and the person responsible for making sure every mentor and mentee on the platform has a great experience, from first conversation to completed session.

This is a senior, autonomous role. There is no team to manage and no one checking your work line by line, so you will need to be comfortable making judgment calls, keeping meticulous records and owning outcomes end to end. We will give you the playbook: the matching approach, briefing templates and communication style. Your job is to run it brilliantly, spot what is not working, and tell us when it needs to change.

Accuracy and follow through matter enormously here. Nothing should fall through the cracks.

What you will be doing

Speaking directly with mentees to understand their goals and challenges
Matching mentees with the right mentor based on need, availability and fit
Creating clear briefings for both mentor and mentee ahead of every session
Booking sessions into calendars and managing reschedules
Communicating with mentors and mentees by email throughout the relationship
Keeping accurate records of every match, including mentor availability and any issues that arise

What this role does not include: commercial negotiations, pricing, contract terms or renewal conversations with corporate partners. Those sit with the founding team. You may occasionally support with partner facing updates, but the core of this role is the mentor and mentee experience.

What we are looking for

3 to 5 years experience in customer success, client success or account management
At least 2 years of that in a startup environment
A genuine hands on doer who is comfortable rolling up their sleeves in a small, fast moving team where there is no big back office to lean on
Experience managing two sided relationships, where both parties need separate handling. Background in recruitment, staffing or agency account management is a strong fit
Highly organised, with a low tolerance for dropped detail or missed follow ups
Confident written communicator, equally comfortable writing to a mentee in their twenties and a senior industry mentor
Senior enough to take full ownership without being hand-held, and to flag proactively when something in the process needs to change

The Package

£60,000-£80,000 base salary

Pay: £60,000.00-£80,000.00 per year

Experience:

'working in a startup': 2 years (required)

Work Location: Hybrid remote in London SW8

Quick apply

Refine Your Search

career manager jobs in vauxhall, gtl

Customer Success Manager

Customer Experience Manager

Assistant Manager - Operations

Customer Success Manager

Senior Operations Manager – Digital Services

Head Of Customer Experience

Administration Manager

Recruitment & Admissions Manager (Full-Time and Weekend MBA)

Senior Customer Success Manager

PA Administrator - APMIC

Service Delivery Manager (UK)

Customer Success Manager

Event Manager (Auditorium)

Freelance Event Manager

Guest Experience & Welcome Manager

Assessed and Supported Year of Employment (ASYE) Programme 2026/27

Store Manager

Enterprise Customer Experience Manager

Customer Experience Manager, Enterprise

Operations Manager

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