Client services occupations Work, Jobs in Waddesdon, Bkm (with Salaries)

Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Free parking
- Sick pay
Quick apply
Customer Service Representative
CSafe Global —Long Crendon
- Full-time
- English
- Travel
- IT
Quick apply
10h
Customer Service Representative
CSafe —Long Crendon
- Full-time
- Hybrid work
- English
- Travel
- IT
Quick apply
16h
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
13d
Service Support
Fortress Technology (Europe) Ltd —Banbury
- £28,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Store discount
Quick apply
CUSTOMER SERVICE REPRESENTATIVE (CSR)
HUBER+SUHNER —Bicester
- Computer literacy
- Continuous improvement
- Computer skills
10d
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Client Services Executive
Ebury —High Wycombe
- CRM software
- Financial services
- Communication skills
Quick apply
6d
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
Quick apply
Account Support Coordinator
Arcus FM —Milton Keynes
- Up to £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Client Services Specialist
Video Inn Production Limited —Northampton
- £25,500 - £30,000 a year
- Full-time
- Customer service
- Continuous improvement
- In-person
- Employee assistance programme
Quick apply
Client Success & Practice Coordinator
Directive Finance Ltd —Wallingford
- £26,000 - £30,000 a year
- Part-time
- Hybrid work
- Profit sharing
- Flexitime
Quick apply
Trust Services Partner
NHSProfessionals —Oxford
- £26,000 a year
- Monday to Friday
- Hospital
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Customer Service Representative
Sensient Technologies Corporation —Milton Keynes
- Microsoft Excel
- ERP systems
- English
Client Support Advisor
Atlantic Data Ltd —Milton Keynes
- From £25,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Free parking
- Life insurance
Quick apply
International Account Manager
Journey Alerts —Oxford
- £40,000 - £50,000 a year
- Part-time
- Hybrid work
- Communication skills
Account Manager
Oxford University Press —Oxford
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee discount
Customer Service Representative
AMI-CON —Towcester
- £24,000 a year
- Full-time
- CRM software
- Customer service
- Data entry
- Free parking
Quick apply
14d
Sales Support Specialist – Partner Alliance
CSafe Global —Long Crendon
- Microsoft Powerpoint
- Microsoft Excel
- Salesforce
Quick apply

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client services occupations jobs near waddesdon, bkm

Client Services Coordinator - Temporary

Ingram Content Group -
Bradwell

Quick apply

Job details

Full-time

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
GCSE
Administrative support experience
Internal department liaison
Microsoft Office Suite
Customer support
Customer interaction
Clerical experience
Supply chain customer service

Full job description

Company Description

Ingram Content Group (ICG) is hiring for a Temporary Client Services Coordinator to contribute to our Ingram IPS team in based in Milton Keynes. In this role you will work in a team to provide customer service and assistance with orders and inquiries.

At Ingram, our publisher-facing business offers more than just traditional wholesale services. It offers fully integrated and relevant solutions for client publishers. Comprised of book printing, digital book, distribution, publishing sales, and marketing services, this part of Ingram’s business helps publishers discover more ways to sell content in markets across the globe.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you!

Job Description

Fixed term contract for 6 months

37.5 hours per week, Monday - Friday

Key Responsibilities:

To respond appropriately and swiftly to orders, admin requests, enquiries, return requests, problems and special requests from clients and customers, accelerating these to team leaders and managers where appropriate.
To ensure all telephone orders for both trade and individual customers are processed accurately within the in-house database as per the Customer’s requirements.
To make judgements upon delivery methods and select the correct option according to the customers’ requirements.
To liaise with other departments within the Company with regards to problematic orders/accounts.
To proactively engage in dialogue with clients and customers about their businesses and their requirements of Ingram.
To ensure service level agreements with clients are adhered to and where possible improved upon.
To act as an advocate within Ingram for the service needs and expectations of clients and customers.
To provide accurate information to customers on behalf of the Publisher client relating to title, stock and returns procedures and policies.
Communicate clearly and positively with other departments and colleagues within Ingram about customer and client needs and expectations.
To take responsibility for the swift resolution of queries relating to any aspect of our service and to communicate actions back to clients and customers including effective management and responses to email and telephone enquiries, ensuring all enquiries have been followed through to completion and customer is kept informed and up-to date until such time enquiry has been resolved.
To participate in Quality Control feedback to other departments in the Company.
To provide order processing support as and when required.

Qualifications

Required Qualifications:

Pass in English and Maths GCSE or Pass in Functional Skills English and Maths
1 year of customer/client services experience

Preferred Skills:

Competent with Microsoft Suite: Excel, Access, Word, and Outlook
Experience with administrative and clerical procedures
Clarity and conciseness in phone and email communication

Additional Information

Perks/Benefits:

Life Assurance
Company Pension Scheme
Company Sick Pay Scheme
Continuous Professional Development and Training Opportunities
Free onsite parking
Free Hot drinks
Service Awards

Quick apply

Refine Your Search

client services occupations jobs in waddesdon, bkm

Client Services Coordinator - Temporary

Customer Service Representative

Customer Service Representative

Account Co-Ordinator

Service Support

CUSTOMER SERVICE REPRESENTATIVE (CSR)

Corporate Account Manager

Client Services Executive

Customer Service Representative (Account Manager)

Account Support Coordinator

Client Services Specialist

Client Success & Practice Coordinator

Trust Services Partner

Trainee Customer Service Representative (CSR)

Customer Service Representative

Client Support Advisor

International Account Manager

Account Manager

Customer Service Representative

Sales Support Specialist – Partner Alliance

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