Patient access occupations Work, Jobs in Waddon, Gtl (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £33,262 - £36,027 a year
- Full-time
- Administrative experience
- Phone etiquette
- Communication skills
1d
Patient Services Coordinator
Alliance for Better Care —Horley
- £14.81 - £16.36 an hour
- Part-time
- Writing skills
- Administrative experience
- Organisational skills
Quick apply
5h
Prescription Clerk
Station Road Surgery —West Wickham
- £13.32 an hour
- Part-time
- In-person
Quick apply
Patient Administrator – Theatres
Circle Health Group —Croydon
- £24,947 a year
- Weekend availability
- Hospital
- Computer literacy
- Administrative experience
- Employee discount
- Life insurance
Patient Services Advisor (Receptionist) (Temporary 2mths only)
Herne hill group practice —London
- £14.85 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Front desk
Quick apply
1d
Dental Receptionist
Immediate Dental Care —South Croydon
- Part-time
- English
- In-person
- Communication skills
- Employee discount
Quick apply
14d
Dental Receptionist/Nurse
72 Dental —Coulsdon
- £15 an hour
- Part-time
- In-person
Quick apply
8h
Medical Receptionist (Part-time)
Clapham Park Group Practice —London
- £14.80 an hour
- Part-time
- Microsoft Outlook
- Administrative experience
- Front desk
- Free parking
- Employee discount
Quick apply
1d
Patient Recruitment Associate
Richmond Pharmacology —London
- Full-time
- Remote
- CRM software
- Communication skills
- Annual leave
5d
Receptionist
Greenwood Group - GP Practice —London
- From £12.71 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
Quick apply
Clinic Administrator- Croydon
Davita —Croydon
- Call to connect
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
5d
Patient Care Navigator
The Nelson Medical Practice —London
- £13.51 an hour
- Part-time
- Computer literacy
- Organisational skills
- Front desk
- Annual leave
Quick apply
8d
ECM Care Monitoring Coordinator
SC GALAXY CARE —London
- £25,000 - £26,500 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Annual leave
Quick apply
Dental Patient Care-Coordinator (Full-Time)
White house dental —Godstone
- From £12.71 an hour
- Full-time
- Presentation skills
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
14d
Customer Service Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Data entry
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Chiropractic Assistant
Top Chiropractic London —Mayfair
- £13.50 an hour
- Part-time
- Management
- Computer literacy
- Travel
- Flexitime
Quick apply
7d
Rehabilitation Case Coordinator
HCML —Croydon
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Writing skills
- Administrative experience
- Rehabilitation centre
- Annual leave
- Employee assistance programme
Medical Receptionist
Oakfield Surgery, Oaks Park Medical Centre —London
- £12.71 an hour
- Part-time
- GP surgery experience
- Front desk
- IT
- Annual leave
Quick apply
7d
Referral Coordinator
The Modality Partnership – Mid Sussex Division —Crawley Down
- £13 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
11d
Receptionist (Temporary - Maternity Cover)
Cheam Family Practice —Sutton
- £13.80 an hour
- Temporary
- Data entry
- Front desk
- In-person
Quick apply
8h

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Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£33,262 - £36,027 a year
1 day ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Internal department liaison
Patient service
Administrative experience
Client services
Customer support
Customer interaction
Patient record updating
Phone etiquette
Communication skills

Full job description

Previous applicants need not apply

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

patient access occupations jobs in waddon, gtl

Private Patient Administration Officer

Patient Services Coordinator

Prescription Clerk

Patient Administrator – Theatres

Patient Services Advisor (Receptionist) (Temporary 2mths only)

Dental Receptionist

Dental Receptionist/Nurse

Medical Receptionist (Part-time)

Patient Recruitment Associate

Receptionist

Clinic Administrator- Croydon

Patient Care Navigator

ECM Care Monitoring Coordinator

Dental Patient Care-Coordinator (Full-Time)

Customer Service Coordinator

Chiropractic Assistant

Rehabilitation Case Coordinator

Medical Receptionist

Referral Coordinator

Receptionist (Temporary - Maternity Cover)

I want to receive the latest job alerts for patient access occupations in waddon, gtl

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