Service consultant Work, Jobs in Waddon, Gtl (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £33,262 - £36,027 a year
- Full-time
- Administrative experience
- Phone etiquette
- Communication skills
2d
Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Sales
- Travel
- Communication skills
- Gym membership
Quick apply
Health, Safety & Fire Consultant
Office Test —London
- £50,000 - £60,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Store discount
- Health & wellbeing programme
Quick apply
12d
Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission
The Travel Division —Surbiton
- £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Gym membership
Quick apply
11d
Senior Professional Services Consultant
Adverity —London
- £65,000 - £75,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
Patient Administrator – Theatres
Circle Health Group —Croydon
- £24,947 a year
- Weekend availability
- Hospital
- Computer literacy
- Administrative experience
- Employee discount
- Life insurance
BNG Consultant
AECOM —Croydon
- Full-time
- Hybrid work
Supervisor
The Watches of Switzerland Group —Bromley
- Part-time
- Customer service
- Employee assistance programme
Sales Consultant Designate
Safestore —Croydon
- £26,440 a year
- Full-time
- Sales
- Customer service
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Marketing Consultant
YB hair studio Ltd —Thornton Heath
- £41,700 a year
- Full-time
- No degree
- In-person
- Business
- Sick pay
Quick apply
Consultant
Palladium Digital —London
- £31,500 - £42,500 a year
- Hybrid work
- Analysis skills
Quick apply
Business Support Coordinator
JM Design Studio Ltd —London
- Up to £30,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Work from home
Quick apply
7d
Quality Assurance Officer
Health Now Ltd —London
- £38,000 - £50,000 a year
- Full-time
- Hybrid work
- Administrative experience
- Continuous improvement
- No degree
- Work from home
- Employee discount
Quick apply
22h
Consultant Ecologist
AECOM —Croydon
- Full-time
- Hybrid work
- Mentoring
Sales Consultant
Blue Estate Agents Ltd —Hounslow
- £28,000 - £50,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Sick pay
Quick apply
Principal Customer Resolution Consultant
Konduce Business Solutions —London
- £6,389 - £7,000 a month
- Full-time
- Analysis skills
- Team management
- Mentoring
Quick apply
2d
Payment Consultant
Serving Foxes —London
- £350 - £1,263 a week
- Part-time
- English
- Travel
- Financial services
- Flexitime
- Referral programme
Quick apply
1d
Jewellery Sales Consultant
Abelini Ltd. —London
- £25,000 - £28,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Bookings Coordinator
Fortius —London
- Full-time
- Hybrid work
- Microsoft Outlook
- Computer literacy
- Administrative experience
Quick apply
6d
Showroom Sales
Porcelanosa Grupo —Croydon
- Monday to Friday
- Management
- Sales
- Customer service

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Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£33,262 - £36,027 a year
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Internal department liaison
Patient service
Administrative experience
Client services
Customer support
Customer interaction
Patient record updating
Phone etiquette
Communication skills

Full job description

Previous applicants need not apply

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

service consultant jobs in waddon, gtl

Private Patient Administration Officer

Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission

Health, Safety & Fire Consultant

Trainee Luxury Travel Consultant - £35,000pa + 10% Uncapped Commission

Senior Professional Services Consultant

Patient Administrator – Theatres

BNG Consultant

Supervisor

Sales Consultant Designate

Marketing Consultant

Consultant

Business Support Coordinator

Quality Assurance Officer

Consultant Ecologist

Sales Consultant

Principal Customer Resolution Consultant

Payment Consultant

Jewellery Sales Consultant

Bookings Coordinator

Showroom Sales

I want to receive the latest job alerts for service consultant in waddon, gtl

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