Treatment manager Work, Jobs in Waddon, Gtl (with Salaries)

Private Patient Administration Officer
The Royal Marsden NHS Foundation Trust —Wallington
- £33,262 - £36,027 a year
- Full-time
- Administrative experience
- Phone etiquette
- Communication skills
1d
General Manager Women's Health
Epsom and St Helier University Hospitals NHS Trust —Carshalton
- £85,641 - £97,746 a year
- Full-time
- Management
- Leadership
- Marketing
6d
Treatment Coordinator
Invisiblebraces4u —Islington
- £300 - £500 a day
- Every weekend
- Sales
Quick apply
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Human Resources Business Partner
Dental Beauty Partners —Croydon
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Conflict management
- Human resources
- Annual leave
Quick apply
Clinic Manager
Regents Park Aesthetics —London
- £55,000 a year
- Full-time
- Management
- Social media management
- Merchandising
- Store discount
- Work from home
Quick apply
Prudential Risk Manager
Castle Trust Bank —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Employee assistance programme
- Employee discount
Quick apply
Resource Administrator
LSEC —London
- £27,597 - £29,154 a year
- Full-time
- University
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Case Manager
NEST —London
- £54,000 a year
- Hybrid work
- Analysis skills
4d
Quality Manager - Tutorials & Pastoral Care
LSEC —London
- £52,549 - £59,408 a year
- Full-time
- Management
- University
- Continuous improvement
- Annual leave
- Employee assistance programme
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Annual leave
Quick apply
Communications & Engagement Manager
Stream —London
- Up to £60,000 a year
- Hybrid work
- Analysis skills
- Presentation skills
- Annual leave
Quick apply
13d
Lead Recycler
Veolia ES (UK) Limited —Croydon
- Overtime
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
11d
Service Delivery Manager
Veolia ES (UK) Limited —London
- £41,200 a year
- Weekend availability
- Computer literacy
- Team management
- Budgeting
- Annual leave
- Employee discount
Quick apply
Patient Access Manager
HCA Healthcare UK —London
- Full-time
- Management
- Customer service
- Administrative experience
- Employee discount
3h
Team Manager (SEND Family Help)
London Borough of Sutton —Sutton
- £49,056 - £57,402 a year
- Full-time
- Hybrid work
- Team management
- Communication skills
- Annual leave
- Employee discount
23h
Virtual Dental Key Account Manager
IQVIA —London
- Full-time
- Remote
- CRM software
- Computer literacy
- No degree
- Work from home
- Employee discount
Stores Administrator
Stannah —Orpington
- Full-time
- Continuous improvement
- Warehouse experience
- Free parking
- Annual leave
Quick apply
6d
Centre Manager
London Womens Clinic —London
- £42,000 - £50,000 a year
- Management
- Continuous improvement
- Recruiting
- Health & wellbeing programme
- Annual leave
Quick apply
Operational Manager – Theatres, Pain and Private Patients
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Management
- Continuous improvement
- Leadership
5d

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Private Patient Administration Officer

The Royal Marsden NHS Foundation Trust -
Wallington

Apply Now

Job details

Full-time
£33,262 - £36,027 a year
1 day ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Internal department liaison
Patient service
Administrative experience
Client services
Customer support
Customer interaction
Patient record updating
Phone etiquette
Communication skills

Full job description

Previous applicants need not apply

The Private Patients Administration Team provides a single point of enquiry and access to prospective private patients seeking advice and information regarding private treatment at the Royal Marsden NHS Foundation Trust. The team deals with many patients’ first point of contact with the Trust and it is important that this contact sets the high standards of customer service that the patient would expect from private care. In addition, the team process referrals for all private patients and take payments for initial consultations.

The post holder will be liaising closely with other private care teams, Consultants, Medical Secretaries and the International Patients Team. The ideal candidate will have previously worked in a customer care environment as well as in administrative roles; they will have excellent communication skills, be confident and assertive in their approach and will demonstrate an ability to solve problems.

The team are based in Wallington, Surrey and work shift patterns (8am-4pm; 9am-5pm; 10am-6pm Monday to Friday).

The Private Care Contact Centre Team provides a single point of access and enquiry for prospective patients seeking advice and information about private treatment at the Royal Marsden NHS Foundation Trust.

As the team are the first point of contact with the Trust, it is crucial that they set the highest level of customer service that patients would expect to receive from private care.

The post holder will be required to work as part of a team, responsible for answering patients’ queries and providing clear information, support and advice to new and prospective patients, with responsibility for the booking process. Promoting the Trust’s mission, services, cancer treatments and care, and providing guidance as to the particular specializations of Consultants within the Trust.

The post holder will be responsible for liaising with all required units within the Trust, regarding patients’ medical needs, procedures and appointments, and where required with external professionals. The postholder will also be responsible for keeping and managing records of patients’ queries, updating information packs provided to patients and highlighting any concerns to the Assistant Service Manager Patient Contact and Accounts.

The Private Care Contact Centre team provides a service from 8am-6pm Monday to Friday, which will require the post holder to be flexible and work on a rotational basis.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

For further information please refer to the job description and personal specification

To be the first point of interaction for any Private Patients within The Royal Marsden NHS Foundation Trust, ensuring that the prospective patient journey begins with a positive and welcoming experience, and instils confidence in our services.
To answer telephone calls as per quality service standards, demonstrating an excellent phone manner, contact handling skills and active listening.
To communicate with referrers and all contacts including patients, members of the public and staff in a friendly, professional and courteous manner at all times.

Apply Now

Refine Your Search

treatment manager jobs in waddon, gtl

Private Patient Administration Officer

General Manager Women's Health

Treatment Coordinator

Estates Manager

Human Resources Business Partner

Clinic Manager

Prudential Risk Manager

Resource Administrator

Case Manager

Quality Manager - Tutorials & Pastoral Care

Senior Customer Success Manager

Communications & Engagement Manager

Lead Recycler

Service Delivery Manager

Patient Access Manager

Team Manager (SEND Family Help)

Virtual Dental Key Account Manager

Stores Administrator

Centre Manager

Operational Manager – Theatres, Pain and Private Patients

I want to receive the latest job alerts for treatment manager in waddon, gtl

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