Patient experience manager Work, Jobs in Wakefield, Wyk (with Salaries)

Operations Support Manager - Pontefract, Scunthorpe, Harrogate
Medivet Group Ltd —Wakefield
- £38,000 a year
- Weekend availability
- Microsoft Outlook
- Travel
- Organisational skills
Patient Co-ordinator
EvoDental —Middleton Park
- From £30,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
15h
Leadership and Organisational Development Project Officer
Yorkshire Ambulance Service NHS Trust —Wakefield
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Continuous improvement
- Annual leave
- Employee assistance programme
11d
Area Manager
ISS Facility Services —Wakefield
- Communication skills
- School
14d
Operations Manager
Leeds and York Partnership NHS Foundation Trust —Leeds
- £57,528 - £64,750 a year
- Full-time
- Annual leave
- Employee discount
4d
Team Leader
Locala Health and Wellbeing —Cleckheaton
- £49,387 - £56,515 a year
- Leadership
- Communication skills
- Referral programme
9d
Practice Manager
Mulberry Street Medical Practice —Pudsey
- £45,000 - £50,000 a year
- Full-time
- Management
- Supervising experience
- Patient care
Quick apply
2606 - Claims Manager
NHS Resolution —Leeds
- £49,387 - £56,515 a year
- Communication skills
- Annual leave
- Employee assistance programme
Strategic Relationship Manager
Leeds Teaching Hospitals NHS Trust —Leeds
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Organisational skills
- Contracts
14d
Independent Hospital Manager
Priory —Dewsbury
- £60 an hour
- Organisational skills
- Care plans
- Free parking
Quick apply
Operations Manager
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
3d
Project Manager
System C —Leeds
- Full-time
- Project management
- Travel
- Communication skills
Industry Manager
Leeds Teaching Hospitals NHS Trust —Leeds
- £49,387 - £56,515 a year
- Full-time
- Travel
- Contracts
- Leadership
4d
Head of Marketing
Yorkshire Dental Suite —Leeds
- £55,000 - £80,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
- Employee discount
Quick apply
9d
Young People's Service Lead
St Gemma's Hospice —Leeds
- £39,125 - £46,661 a year
- Part-time
- Hospice
- Leadership
- Free parking
14d
Emergency Preparedness, Resilience & Response (EPRR) Manager
Leeds and York Partnership NHS Foundation Trust —Leeds
- £49,387 - £56,515 a year
- Full-time
- Annual leave
- Employee discount
7d
Business Manager - Neurology, Stroke and Neurophysiology
Leeds Teaching Hospitals NHS Trust —Leeds
- £49,387 - £56,515 a year
- Full-time
- Teaching
11d
Senior Clinical Trials Assistant
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Data entry
- Teaching
1d
Bookings Team Lead
Spire Healthcare —Sheffield
- Full-time
- Annual leave
Head of Marketing
Smile White UK —Leeds
- £55,000 - £80,000 a year
- Full-time
- Microsoft Excel
- English
- Analysis skills
- Free parking
- Employee discount
Quick apply
9d

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Operations Support Manager - Pontefract, Scunthorpe, Harrogate

Medivet Group Ltd -
Wakefield

Apply Now

Job details

Full-time
£38,000 a year

Qualifications

Driving Licence
Microsoft Outlook
Organisational skills
Communication skills
Workday

Full job description

Are you... Diligent, curious, hard-working, and a natural problem solver?

We are looking for talented individuals from any sector who bring the right skills, mindset and behaviours to make a real difference. This role plays a vital part in supporting and enabling our veterinary practices to deliver outstanding care and service to their clients and pets every single day.

This is a hands-on, field-based role (Harrogate, Pontefract, Scunthorpe regions) where you will visit your clinics regularly, building strong relationships with practice teams while supporting Branch Partners and Lead Vets with the operational and administrative aspects of running their practices. You will help ensure clinics run smoothly by providing support across areas such as scheduling, recruitment, communication, health and safety, facilities and maintenance, and general operational coordination.

As the first point of contact for operational and administrative queries, you will play a key role in freeing up clinical teams to focus on what they do best - delivering exceptional care to patients and clients.

Some of our clinics provide essential weekend services, and as part of a supportive Ops Support Manager team, you will contribute to a shared weekend rota (approximately 1 in 10 weekends, including Bank Holidays) to ensure the network is always supported.

This role is full time fixed term contract, for 6months, a full UK driving licence is also required. Please apply below or contact Laura on [email protected] for more information.

What You’ll Be Doing

Operational Excellence

Visit each clinic at least every two weeks, acting as the primary point of contact for Partners and Lead Vets.
Support the cascade of key communications from the central team into clinics.
Help clinics run effective team meetings and maintain strong internal communication.
Support the smooth transfer of patients between hub & spoke clinics and referral centres.
Ensure complaints are logged and resolved within 15 days, liaising with the Head of Ops Admin when needed.
Escalate risks, issues and opportunities to the Network Partner or Network Director.

Recruitment & Onboarding

Coordinate recruitment activity, including organising interviews and supporting hiring managers.
Ensure new starters receive a high‑quality onboarding experience.
Support BP launch days and wider onboarding activities.

Resource Planning & Rotas

Build and maintain clinic rotas working closely with the Network Administrator, ensuring clinics remain fully covered and locum support is arranged when needed.
Review appointment availability and diary structure to ensure effective diary management.
Check Workday dashboards daily for tasks and notifications including payroll activities such as timesheets or leave request and absence.

Health & Safety and Facilities maintenance

Log and manage maintenance requests, ensuring timely resolution.
Support clinics during incidents or crisis situations, escalating where appropriate.
Oversee accommodation administration for clinic‑related housing
Ensure all Health & Safety actions are completed on time
Support clinics in maintaining compliance with Medivet standards and regulatory requirements.

Inventory & Finance

Approve invoices promptly and check them against purchase orders, supporting clinics with any issues.
Review stock management processes and escalate issues where needed.
Support stock takes approvals and manage aged IBDC request

What You’ll Bring

You’ll be a highly organised, proactive and people‑focused operations professional who thrives in a fast‑paced, field‑based environment. You enjoy being the go‑to person for clinics, solving problems quickly, building strong relationships and helping teams deliver brilliant care every day.

You’ll bring:

Solid understanding of operational delivery in a veterinary, healthcare or multi‑site service setting.
Experience supporting service delivery teams across multiple locations.
Excellent organisational and planning skills to support multiple clinics effectively.
Strong communication and relationship‑building ability with Partners, Lead Vets and support teams.
High attention to detail in rotas, payroll and compliance documentation.
Confidence using systems such as Workday, D365, Excel and Outlook.
A proactive, solutions‑focused mindset with strong accountability and follow‑through.

Resilience and adaptability in a busy, hands‑on environment.
Experience with rota planning, resource allocation, recruitment coordination and onboarding.
Familiarity with Health & Safety, compliance, financial controls and inventory processes.
An understanding of people processes and how to support teams effectively.
A full UK driving licence for regular travel between clinics

Why Join Medivet?

You’ll be part of a supportive, forward‑thinking organisation that invests in its people and believes in continuous improvement and shared success. You’ll have the autonomy to shape your network, the backing of a strong central team, and the opportunity to make a meaningful impact on colleagues, clients and pets across the UK.

If you’re ready to lead with purpose and help shape the future of veterinary care, we’d love to hear from you. MDVT

Apply Now

Refine Your Search

patient experience manager jobs in wakefield, wyk

Operations Support Manager - Pontefract, Scunthorpe, Harrogate

Patient Co-ordinator

Leadership and Organisational Development Project Officer

Area Manager

Operations Manager

Team Leader

Practice Manager

2606 - Claims Manager

Strategic Relationship Manager

Independent Hospital Manager

Operations Manager

Project Manager

Industry Manager

Head of Marketing

Young People's Service Lead

Emergency Preparedness, Resilience & Response (EPRR) Manager

Business Manager - Neurology, Stroke and Neurophysiology

Senior Clinical Trials Assistant

Bookings Team Lead

Head of Marketing

I want to receive the latest job alerts for patient experience manager in wakefield, wyk

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