Scheduling coordinator Work, Jobs in Wakefield, Wyk (with Salaries)

Scheduling Coordinator
Sycous Limited —Leeds
- £13.60 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
- Referral programme
Quick apply
22h
People Coordinator
IMA —Leeds
- Hybrid work
- Microsoft Office
- Administrative experience
- Human resources
Quick apply
Logistics Bookings Coordinator
HSL Chairs —Batley
- £12.71 an hour
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
11d
Project Coordinator - Maternity cover
WS Electrical Solutions Ltd —Wakefield
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
6d
Project Coordinator (OSR Operations)
DEKRA —Leeds
- Up to £31,500 a year
- Full-time
- Analysis skills
- Project management
- Travel
10d
Operations Coordinator
Evermax Ltd —Doncaster
- £30,000 - £35,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
Quick apply
5d
Production & Scheduling Coordinator
Avery Dennison —Harrogate
- £26,000 - £33,264 a year
- Full-time
- Travel
- Data entry
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Project Coordinator
thebigword —Leeds
- £19,880.98 a year
- Part-time
- Hybrid work
- English
- Communication skills
Quick apply
10d
Front Desk Receptionist / Patient Care Coordinator with Social Media Support
Glossop Physio —Glossop
- £25,000 - £28,000 a year
- Part-time
- Customer service
- Administrative experience
- Front desk
- Health & wellbeing programme
Quick apply
12d
Provisioning Coordinator
Talk Straight —Ilkley
- £27,608 a year
- Full-time
- Hybrid work
- English
- Project management
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Wedding and Events Coordinator
Ponden Mill Weddings Ltd —Haworth
- £25,000 - £29,000 a year
- Part-time
- Sales
- Social media management
- Customer service
- Free parking
- Work from home
Quick apply
4d
Client Services Coordinator
AND Digital —Leeds
- Full-time
- Hybrid work
- AI
Quick apply
Talent Acquisition Coordinator
System C —Leeds
- Full-time
- Human resources
- Organisational skills
- Communication skills
3d
Planning Co-ordinator
Homelife Stairlifts Limited —Bingley
- £28,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
- Life insurance
Quick apply
8d
Marketing Coordinator
Caddick Construction Ltd —Wakefield
- Full-time
- Marketing
- Social media management
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Front of House Coordinator
Legends Global (Europe) —Sheffield
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
3d
Care Coordinator
Black Horse Care Limited —Leeds
- £28,000 - £33,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
13d
Senior Operations & Customer Administration Coordinator
Synergy Style UK —Bradford
- £24,420 - £28,000 a year
- Full-time
- Customer service
- Organisational skills
- Construction
- Free parking
Quick apply
Sport Health Tech Incubator Coordinator (Fixed term to 30/03/29)
Leeds Beckett University —Leeds
- £26,093 - £30,378 a year
- Microsoft Office
- Administrative experience
- University
Care Coordinator
Lotus Home Care —Calderdale
- £27,800 a year
- Weekend availability
- IT
- Time management
Quick apply
14d

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Scheduling Coordinator

Sycous Limited
Leeds

Quick apply

Job details

Permanent | Full-time
£13.60 an hour
22 hours ago

Benefits

Casual dress
Health & wellbeing programme
Private dental insurance
Company pension
Private medical insurance
Referral programme
Sick pay

Qualifications

Customer service
Microsoft Office
Administrative experience
Data entry
Phone etiquette

Full job description

Role Overview

Sycous provides innovative billing solutions for heat networks and district heating systems. On behalf of Heat Network Operators and other private utility network owners, we offer a market-leading engineering services solution.

The purpose of this role is to deliver excellent customer service and scheduling support to our internal and external customers.

We are looking for someone who is proactive and reliable, someone who is passionate about exceptional customer service and someone who can show a creative approach to solving problems.

Key Responsibilities

Scheduling all reactive, planned and project work accurately to appropriate resource, paying attention to location, expertise, and response targets.
Utilisation of provided resources to ensure knowledge of Job Watch is kept up to date.
Ensure Stock is added to Job Watch.
Ensure all engineer absences are logged on Job Watch in a timely manner and all jobs for absentee engineer are re-scheduled. This includes contacting residents to re-arrange the appointment and informing clients where no contact has been established.
Charge works via Unleashed or Job Watch
Creating quotes for Maintain works via Job Watch and Unleashed.
Handling of complaints from both residents and clients.
Attend client meetings as and when required, taking appropriate notes and feeding back to relevant departments.
Creation and collation of reports on an adhoc basis as and when required.
Providing quality assurance on a daily basis regarding completed job cards. Providing feedback to engineers, and Project and Delivery Lead where required and ensuring all Job Cards are issued out to relevant parties within 24 hours of completion.
Ensuring wider support team are aware of existing processes, any process changes and any upcoming changes to processes or procedures.
Ensuring that the engineer days are optimised to drive maximum productivity from the team.
Reviewing information collated by engineers ensuring it is suitable and accurate.
Monitoring engineer travel and activity and respond to issues as required.
Escalating issues with specific jobs, clients, or engineers promptly.
Liaising with customers to provide excellent support whilst making appointments and carrying out engineering work.
Keeping our scheduling system up to date with accurate information. This includes: Address Details, Engineer Skill sets, Job results, Job information and Engineer holiday and sickness
Keeping our Mabdeck system up to date with all metering information following a meter exchange/installation/configuration.
Proactively providing first line support for SaaS and Customer Billing Services customers alike through all mediums of interaction including via phone, email, live chat and any other communication channels

Continuously improve and uphold our excellent level of customer service by:

Work collaboratively and proactively with the Sycous team to ensure timely and accurate resolution of queries and to update on progress.
Adhering to internal SOPs, whilst providing suggestions for improvement where you find they are required.
Dealing with communications in a professional and prompt manner.
Reporting any training needs to your line manager.
When required aid Support Coordinators. This can include but is not limited to; telephone support, email support, online chat and ad-hoc administrative tasks.

Working Hours:

Working hours are on a fixed three week shift, working 5 days per week. Our operating hours are Mon-Fri 08:00 – 18:00; Sat 08:00 – 16:00.

Future Progression

Future progression is available as the company grows or within other teams. We will frequently review your progress in your monthly 1-2-1's and 6-monthly performance reviews to identify what your ideal progression path is, and how we can help you to achieve it.

About Sycous

We believe in a sustainable future with transparent and accessible data at the heart of it.

We champion both innovation and education, to help drive positive change in the world of metering and billing and help keep costs as low as possible for consumers.

We live in the world of heat networks, where heat is centrally generated and distributed within a building or across a city, providing a more sustainable energy future.

People are at the heart of what we do. We value the contribution of every team member, encouraging and supporting their professional and personal development.

Alongside standard benefits, including 33 days holiday per year and company pensions, we provide private healthcare benefits, clear career paths and additional training opportunities to develop your future.

For further information on Sycous and our solutions, please visit www.sycous.com.

Job Types: Full-time, Permanent

Pay: £13.60 per hour

Benefits:

Casual dress
Company pension
Health & wellbeing programme
Private dental insurance
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

scheduling coordinator jobs in wakefield, wyk

Scheduling Coordinator

People Coordinator

Logistics Bookings Coordinator

Project Coordinator - Maternity cover

Project Coordinator (OSR Operations)

Operations Coordinator

Production & Scheduling Coordinator

Project Coordinator

Front Desk Receptionist / Patient Care Coordinator with Social Media Support

Provisioning Coordinator

Wedding and Events Coordinator

Client Services Coordinator

Talent Acquisition Coordinator

Planning Co-ordinator

Marketing Coordinator

Front of House Coordinator

Care Coordinator

Senior Operations & Customer Administration Coordinator

Sport Health Tech Incubator Coordinator (Fixed term to 30/03/29)

Care Coordinator

I want to receive the latest job alerts for scheduling coordinator in wakefield, wyk

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