case manager Work, Jobs in wales (with Salaries)

HR Case Manager- Deeside
Iceland —Deeside
- Full-time
- Management
- Analysis skills
- Human resources
- Free parking
- Employee discount
Ombudsman and Complex Complaints Lead
Cardiff and Vale University Health Board —Cardiff
- £50,129 - £57,365 a year
- Full-time
6d
Owner Experience Manager
Sykes Holiday Cottages —Bangor
- Up to £45,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Organisational skills
Quick apply
Relationship Manager (South Wales)
iamproperty & iamsold —Cardiff
- Up to £50,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Health & Safety Manager
Rhondda Cynon Taf —Rhondda Cynon Taff
- £54,495 a year
- Full-time
- Communication skills
1d
Senior Manager, People and Culture
Medr —Merthyr Tydfil
- £49,301 - £57,083 a year
- Full-time
- Presentation skills
- Human resources
- Agile
- Annual leave
- Employee assistance programme
Regional Sexual Assault Services Manager
New Pathways —Newport
- £36,500 a year
- Full-time
- Hybrid work
Quick apply
12d
Care Inspectorate Wales Support Officer x5 - Team Support
Welsh Assembly Government Communication Centre Home —Wales
- £27,302 - £29,291 a year
- Full-time
- Bilingual
1d
External Affairs Manager
Guide Dogs for the Blind Association —Cardiff
- £40,000 - £45,000 a year
- Monday to Friday
- Management
Insight and Policy Storytelling Officer
Sport Wales —Cardiff
- £41,574.01 - £44,535.11 a year
- Full-time
- Analysis skills
- Presentation skills
- IT
General Manager
A & M Group —Bridgend
- £50,000 - £60,000 a year
- Full-time
- Management
- Customer service
- In-person
Quick apply
3d
Health Records Coordinator
Betsi Cadwaladr University Health Board —Rhyl
- £28,819 - £31,626 a year
- Full-time
- English
1d
Mortgage Manager's Assistant/ Mortgage Case Handler
Swansea Building Society —Abergavenny
- Full-time
- Basic maths
- Financial services
- In-person
- Life insurance
- Sick pay
Quick apply
13d
Site Project Manager
Reacta Healthcare —Deeside
- Up to £55,000 a year
- Full-time
- Business development
- Project management
- Continuous improvement
- Annual leave
6d
Contracts Manager
Rhondda Cynon Taf —Rhondda Cynon Taff
- £54,495 a year
- Full-time
- Civil engineering
- Travel
- Contracts
- Annual leave
- Flexible schedule
12d
Tribunal Caseworker (Plus Reserves)
Intellectual Property Office —Newport
- £29,952 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
- Free parking
- Annual leave
7d
Learner Support Hub Manager and Non-Teaching Head of Year (Ysgol Calon Cymru)
Powys County Council —Powys
- £17.84 - £18.84 an hour
- School
- Teaching
18h
Care Inspectorate Wales Support Officer x5 - Team Support
Welsh Government —Wales
- £27,302 a year
- Part-time
- Bilingual
- Presentation skills
1d
Compliance & Enforcement Manager (ID Verification)
Companies House —Cardiff
- £58,531 - £65,136 a year
- Full-time
- Presentation skills
- Leadership
Health and Safety Manager
The Celtic Collection —Newport
- Weekend availability
- Hospitality
- Organisational skills
- Communication skills
- Employee discount

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HR Case Manager- Deeside

Iceland -
Deeside

Apply Now

Job details

Full-time

Benefits

Free parking
Canteen
Employee discount
Referral programme
On-site parking

Qualifications

Management
Analysis skills
Human resources
Agile

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for 2 committed and passionate HR Case Managers to join our growing business on a permanent basis (Deeside based.)

Purpose of the role:

To manage prolonged long term absence in addition to Right to Work in the UK checking processes.
To provide a professional, proactive, expert telephone and written HR advisory service to managers at all levels across the business.
To provide advice and guidance to managers on complex people matters with a focus on gaining the best outcomes for both the business and the colleague. Specifically in relation to the management of serious conduct matters, capability, employee concerns and employee relations issues, including the management of suspensions and investigations. This includes reviewing investigation reports and complex letters or communications.
To provide active support to managers in the day to day case management of serious / complex employment issues whilst at all times considering the commercial constraints of the business and the legal framework.

Key Accountabilities/ Tasks:

Act as a fully participating member of the HR team supporting HR and liaising and developing effective working relationships with wider stakeholders
Manage a portfolio of cases, scheduling and prioritising activities based on the needs of each case and applicable deadlines or timescales
Provide support to Managers or act as HR lead on complex people matters, including hearings and appeals
Ensure good employment practice through the provision of clear advice and guidance in line with Iceland’s HR policies, procedures and guidelines
Adopt a pragmatic approach in offering solutions to managers, while recognising legal and regulatory requirements.
Work autonomously whilst using own initiative, on delegated work areas and where appropriate seek advice from senior colleagues when required
Take every opportunity to coach managers in aspects of people management including communication, robust decision making, fairness and consistency and application
Reviewing and preparing (where appropriate) letters/ documents in readiness for and after formal hearings and providing feedback to Managers where required
Ensure all case management details are recorded accurately on the Case Management System and that cases are managed pro-actively and driven through to conclusion and ensuring personnel database reflects accurately
Work collaboratively with your field-based Case Manager colleagues to ensure consistency of approach and application of precedent
Ensure all applicable SLAs are met / exceeded
To undertake any other reasonable duties as requested

Measurements of success:

Accurate, considered diary management
Compliance with HR policy and legislation /processes
Risk analysis - SLA’s met - People issues successfully dealt with by the line with appropriate support
Accurate and timely completion of case management administration

QUALIFICATIONS/KNOWLEDGE/EXPERIENCE:

Proven track record of managing a range of complex HR cases
Demonstrable, comprehensive up to date working knowledge of UK employment law and legislation and its’ implications for employers
Confident communication with people at all levels, with a style that is clear, engaging, coaching and collaborative whilst at times of challenge can hold your own
Demonstrate strong partnership working with a variety of stakeholders
Ideally CIPD qualified (Level 7)
Experience of applying a commercial and pragmatic approach to providing HR risk based solutions to difficult issues that arise within challenging situations
Ability to work flexibly in an agile way in order to meet deadlines and respond positively and constructively to feedback
Can evidence building capability within a coaching framework - Good analytical and problem solving skills

Alongside this we can offer you:

15% discount in Iceland stores
30% discount at Club Individual Restaurants
33 days holiday (including bank holidays)
Free onsite parking
Onsite electric car charging ports
Subsidised staff restaurant and Costa Coffee
Christmas vouchers
Refer a Friend Scheme
Christmas Savings scheme
Long service awards

Apply Now

Refine Your Search

case manager jobs in wales

HR Case Manager- Deeside

Ombudsman and Complex Complaints Lead

Owner Experience Manager

Relationship Manager (South Wales)

Health & Safety Manager

Senior Manager, People and Culture

Regional Sexual Assault Services Manager

Care Inspectorate Wales Support Officer x5 - Team Support

External Affairs Manager

Insight and Policy Storytelling Officer

General Manager

Health Records Coordinator

Mortgage Manager's Assistant/ Mortgage Case Handler

Site Project Manager

Contracts Manager

Tribunal Caseworker (Plus Reserves)

Learner Support Hub Manager and Non-Teaching Head of Year (Ysgol Calon Cymru)

Care Inspectorate Wales Support Officer x5 - Team Support

Compliance & Enforcement Manager (ID Verification)

Health and Safety Manager

I want to receive the latest job alerts for case manager in wales

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