Customer experience associate Work, Jobs in Wales (with Salaries)

Customer Service Associate - Part Time (24 Hrs)
Greystar Real Estate Partners LLC —Cardiff
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
Casual Front Office Associate
Delta Hotels by Marriott Swansea —Swansea
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
8d
MULTIFUNCTIONAL SALES ASSOCIATE (10 hours Fix-Term, Cardiff)
Mango —Cardiff
- Part-time
- Sales
- Employee assistance programme
- Employee discount
Nights Front Office Associate
Delta Hotels by Marriott Swansea —Swansea
- Full-time
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
8d
Store Associate
ASICS —Bridgend
- Sales
- Customer service
- Health & wellbeing programme
Customer Service Representative
ERS Administration Services —Swansea
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Service Associate / Cashier
Swansea Building Society —Cowbridge
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Life insurance
Quick apply
Operations Associate
Gopuff —Swansea
- Part-time
- Google Suite
- Restaurant experience
- Annual leave
Quick apply
Sales Associate - Bridgend (Part Time - 8 Hours)
Hugo Boss —Bridgend
- 8 hour shift
- Hospitality
- Customer service
- Communication skills
Seasonal Sales Associate (10 Hours)
Under Armour —Brynmenyn
- £12.75 - £14.03 an hour
- Part-time
- English
- Communication skills
- Employee discount
- Flexible schedule
8d
sale associate
Columbia Sportswear Company —Bridgend
- Part-time
- Sales
Warehouse Operative
Amazon.com —Swansea
- Full-time
- Employee discount
Seasonal Sales Associate (16 Hours)
Under Armour —Brynmenyn
- £12.75 - £14.03 an hour
- Part-time
- English
- Communication skills
- Employee discount
- Flexible schedule
8d
Client Services Associate/Business Partner
Mazuma GB Ltd —Bridgend
- Up to £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Microsoft Office
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
8d
European Customer Service Representative
Syensqo —Wrexham
- £32,000 - £39,000 a year
- Spanish
- ERP systems
- English
- Language training provided
- Life insurance
Quick apply
Business Support Associate
Bevan Buckland —Swansea
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Casual Food and Beverage Associate
The Celtic Collection —Newport
- £8.00 - £12.71 an hour
- Customer service
Seasonal Sales Associate (20 Hours)
Under Armour —Brynmenyn
- £12.75 - £14.03 an hour
- Part-time
- English
- Communication skills
- Employee discount
- Flexible schedule
8d
CX Team Member
Foot Locker —Cardiff
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
11d
Casual Food And Beverage Associate
Delta Hotels by Marriott Swansea —Swansea
- Customer service
- Hotel
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
11d

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Customer Service Associate - Part Time (24 Hrs)

Greystar Real Estate Partners LLC -
Cardiff

Apply Now

Job details

Part-time
2 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
English
Microsoft Office
Communication skills
Negotiation

Full job description

ABOUT GREYSTAR

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

JOB DESCRIPTION SUMMARY

Works as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.

JOB DESCRIPTION

Key Role Responsibilities

Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
Supports the creation of a positive, memorable experience for residents
Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.
Supports events and activities within the Community
Establishes and maintains relationships with University clients.
Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
Undertakes marketing activities such as attending open days and leafleting to promote the property.
Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.
Assists with summer Community preparations, including move-in and move-out processes.
Completes Health and Safety compliance activities in line with the Company’s policies and procedures.
Participates where required in an on call roster to provide out of hours emergency support for the Community.
Chase outstanding rent arrears following rent collection procedures in meeting property targets.
Promote tenancy extensions and other revenue streams such as vending
Raise purchase orders in accordance with procedures
Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.
Look to maximise efficiency of utilities.

Key Relationships

Onsite Team Members.

Knowledge & Qualifications

Good level of general education
Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems)
A knowledge and understanding of UK Health and Safety requirements and legislation

Experience & Skills

Essential

Excellent customer service skills and significant experience in a customer facing service delivery role.
Good team player with strong relationship building and influencing skills
Ability to act autonomously, taking decisions and/or action when required.
Fluent English verbal and written communication skills
Excellent organisation skills with the ability to multi task and prioritise
Numerical skills necessary to complete the above activities
Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience
Flexible approach to work and adaptable to thrive in a changing environment.
Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.

Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to [email protected].

Apply Now

Refine Your Search

customer experience associate jobs in wales

Customer Service Associate - Part Time (24 Hrs)

Casual Front Office Associate

MULTIFUNCTIONAL SALES ASSOCIATE (10 hours Fix-Term, Cardiff)

Nights Front Office Associate

Store Associate

Customer Service Representative

Customer Service Associate / Cashier

Operations Associate

Sales Associate - Bridgend (Part Time - 8 Hours)

Seasonal Sales Associate (10 Hours)

sale associate

Warehouse Operative

Seasonal Sales Associate (16 Hours)

Client Services Associate/Business Partner

European Customer Service Representative

Business Support Associate

Casual Food and Beverage Associate

Seasonal Sales Associate (20 Hours)

CX Team Member

Casual Food And Beverage Associate

I want to receive the latest job alerts for customer experience associate in wales

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