Fundraising & philanthropy occupations Work, Jobs in Wales (with Salaries)

Supporter Engagement Officer
National Zoological Society of Wales - Welsh Mountain Zoo —Colwyn Bay
- £25,322.55 - £29,662.97 a year
- Full-time
- CRM software
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
9d
Corporate Partnerships Manager (22.5 Hours)
The Wallich —Cardiff
- £20,695.61 - £34,492.68 a year
- Monday to Friday
- Hybrid work
5d
Community and Supporter Relations Manager
Haberdashers' Monmouth School —Monmouth
- £50,447 - £58,403 a year
- Weekend availability
- English
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Legacy & In Memory Fundraising Officer
Ty Hafan —Sully
- £29,750 - £31,941 a year
- Weekend availability
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
9d
Community & Corporate Fundraiser – Wales (Dolfor)
Honeypot children's charity —Newtown
- £38,000 - £42,000 a year
- Full-time
- Hybrid work
- Communication skills
Community Engagement Worker
Hope GB —Cwmbran
- £14.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
13d
Bids and Tenders Writer
Llamau Limited —Cardiff
- £33,912 a year
- Full-time
Director of Income Generation (Fundraising), Membership & Engagement
The Wildlife Trusts —Bangor
- Up to £60,000 a year
- Full-time
- Travel
Charity Fundraiser - Blue Cross
Charity Link —Swansea
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Community and Supporter Relations Manager
Monmouthshire —Monmouth
- Weekend availability
- English
- Microsoft Office
- Communication skills
Customer Service/Sales Representative
Family First Professionals —Cardiff
- From £12.71 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Referral programme
Quick apply
Community Events Volunteer - Pembrokeshire
Alzheimer's Society —Pembrokeshire
- Call to connect
- Travel
Senior Individual Giving and Legacy Fundraiser
Ty Hafan —Sully
- £34,281 - £38,149 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
9d
Sales Executive
Charity Link —Swansea
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
Quick apply
Community Champion Volunteer - South East Wales
British Heart Foundation —Cardiff
- IT
- Leadership
- Communication skills
Field Sales Executive - Blue Cross
Charity Link —Cardiff
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Community Champion Volunteer - Swansea
British Heart Foundation —Swansea
- IT
- Leadership
- Communication skills
Door to Door Sales Executive
Charity Link —Swansea
- £26,400 - £55,000 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Referral programme
Quick apply
Community Stock Generation Volunteer (Homestore)
British Heart Foundation —Rhyl
- Employee discount
Community Champion Volunteer - Llandudno
British Heart Foundation —Llandudno
- IT
- Leadership
- Communication skills

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Supporter Engagement Officer

National Zoological Society of Wales - Welsh Mountain Zoo
Colwyn Bay

Quick apply

Job details

Permanent | Full-time
£25,322.55 - £29,662.97 a year
9 days ago

Benefits

Free parking
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

CRM software
Customer service
Database management
Fundraising
Organisational skills
Communication skills
Welsh

Full job description

Supporter Engagement Officer

Location: Welsh Mountain Zoo, Colwyn Bay
Salary: £29,662.97 per annum
Hours: 35 hours per week

Help turn passion for wildlife into lasting support.

Every membership purchased, animal adopted and donation made helps Welsh Mountain Zoo bring conservation to life.

As the National Zoo of Wales, we're home to more than 60 species across our spectacular 37-acre site, welcoming over 160,000 visitors every year. As a registered conservation and education charity, every pound we raise helps care for our animals, protect threatened species and inspire future generations.

We're looking for an enthusiastic and organised Supporter Engagement Officer to help grow our community of supporters and develop meaningful relationships that make a lasting difference.

The Opportunity

This is an exciting new role within our growing Fundraising Team.

Working closely with our Fundraising, Grants & Partnerships Manager, you'll take ownership of our membership and animal adoption programmes while supporting a wide range of fundraising initiatives.

From welcoming new members and developing supporter communications to helping to deliver fundraising campaigns and community events, you'll play a key role in ensuring every supporter feels valued and inspired to continue supporting Welsh Mountain Zoo.

No two days are the same. One day you might be creating adoption packs and welcoming new members, the next supporting a fundraising appeal, attending a community event or developing engaging supporter communications that showcase the impact of every donation.

What you'll be doing

You'll be responsible for:

Managing and developing the Zoo's membership and animal adoption programmes.
Delivering an outstanding experience for members, adopters and supporters.
Coordinating supporter communications, newsletters and fundraising updates.
Supporting fundraising campaigns, appeals and community fundraising initiatives.
Acting as the first point of contact for fundraising enquiries.
Working with colleagues across the Zoo to develop engaging fundraising content and supporter stories.
Maintaining accurate supporter records and fundraising databases.
Monitoring membership, adoption and fundraising performance to identify opportunities for growth.
Helping deliver fundraising events and supporter engagement activities.

About You

We're looking for someone who enjoys building relationships and making a positive impact.

You'll ideally have experience within fundraising, supporter engagement, customer service, visitor attractions or the charity sector, together with:

Excellent communication and relationship-building skills.
Strong organisational skills and attention to detail.
Experience managing databases or CRM systems.
Confidence producing engaging written communications, including creating, managing and analysing large-scale supporter communications through email marketing platforms.
The ability to manage multiple priorities and work independently.
A proactive, positive attitude with a genuine passion for conservation and helping others support great causes.

Most importantly, you'll enjoy creating meaningful experiences for supporters and helping grow a thriving community around Welsh Mountain Zoo.

Why join us?

As part of our team, you'll help secure the future of the National Zoo of Wales while enjoying a range of benefits, including:

Pension Scheme.
28 days' annual leave (including bank holidays), increasing to 33 days after five years' service.
Enhanced company sick pay following qualifying service.
Flexible working arrangements where operationally possible.
Free admission to the Zoo for your immediate family.
Complimentary access to BIAZA member zoos across the UK and Ireland.
Staff discounts across Zoo retail, catering and experiences.
Discounted gym membership.
Employee Assistance Programme (EAP).
Free on-site parking.
Ongoing training, professional development and career progression opportunities.
The opportunity to make a real difference to wildlife conservation and education.

Join us

If you're passionate about building relationships, engaging supporters and helping wildlife thrive, we'd love to hear from you.

Closing Date: 30th July 2026

To Apply: Please submit your CV together with a covering letter outlining why you're interested in joining Welsh Mountain Zoo.

We reserve the right to close this vacancy early should we receive a high volume of suitable applications. Early applications are therefore encouraged.

Pay: £25,322.55-£29,662.97 per year

Work Location: In person

Quick apply

Refine Your Search

fundraising & philanthropy occupations jobs in wales

Supporter Engagement Officer

Corporate Partnerships Manager (22.5 Hours)

Community and Supporter Relations Manager

Legacy & In Memory Fundraising Officer

Community & Corporate Fundraiser – Wales (Dolfor)

Community Engagement Worker

Bids and Tenders Writer

Director of Income Generation (Fundraising), Membership & Engagement

Charity Fundraiser - Blue Cross

Community and Supporter Relations Manager

Customer Service/Sales Representative

Community Events Volunteer - Pembrokeshire

Senior Individual Giving and Legacy Fundraiser

Sales Executive

Community Champion Volunteer - South East Wales

Field Sales Executive - Blue Cross

Community Champion Volunteer - Swansea

Door to Door Sales Executive

Community Stock Generation Volunteer (Homestore)

Community Champion Volunteer - Llandudno

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