Help desk lead Work, Jobs in Wales (with Salaries)

Business and Administration Coordinator
Gwynedd Council —Caernarfon
- £34,434 - £36,363 a year
- Call to connect
- Microsoft Word
- Microsoft Excel
- English
Quality Control Manager - Textiles and Soft Furnishings
Penny Morrison Ltd —Presteigne
- £35,000 - £37,000 a year
- Full-time
- Supervising experience
- Quality control
- Organisational skills
Quick apply
13d
IT Operations Lead (Admiral Money)
Admiral —Cardiff
- Azure
- Management
- AWS
- Annual leave
8d
Head of Vehicle Engineering
Sebring Group Ltd —Ebbw Vale
- £70,000 - £80,000 a year
- Full-time
- Engineering
- System design
- No degree
- Free parking
Quick apply
Audit Senior
Menzies LLP —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Venue & Operations Manager
Boyce Group —Newport
- £40,000 - £50,000 a year
- Weekend availability
- Hospitality
- Social media management
- Bakery
- Free parking
- Employee assistance programme
Quick apply
12d
Senior / Principal Geo-environmental Scientist
Arup —Cardiff
- Bachelor's degree
5d
Ecologist
M Group —Swansea
- £50,000 a year
- Project management
- Driving
- Contracts
- Annual leave
- Employee assistance programme
Marketing Manager
National Zoological Society of Wales - Welsh Mountain Zoo —Colwyn Bay
- £30,000.00 - £34,266.04 a year
- Full-time
- Hospitality
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
5d
Business Tax Manager
Menzies LLP —Cardiff
- Full-time
- Hybrid work
- Microsoft Office
- Accounting
- IT
Accounts Manager
Menzies LLP —Cardiff
- Full-time
- Hybrid work
- Management
- Travel
- Organisational skills
Principal Water Quality Scientist/ Modeller
AECOM —Cardiff
- Full-time
- Hybrid work
- Master's degree
- Project management
- Scripting
Customer Service & Sales Advisor
NFU Mutual —Cardiff
- £26,773 a year
- Full-time
- Customer service
- Travel
- Data entry
- Annual leave
- Employee discount
2d
Hotel - Duty Manager
Premier Inn —Llandudno
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
8d
Service Team Leader
Morrisons —Holyhead
- Annual leave
- Employee discount
Quick apply
Hotel Duty Manager
Premier Inn —Tongwynlais
- Up to £13.86 an hour
- Weekend availability
- Hotel
- Leadership
- Restaurant
- Employee discount
Quick apply
6d

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Quality Control Manager - Textiles and Soft Furnishings
Penny Morrison Ltd —Presteigne
Work closely with the Head of Operations, sales, purchasing and customer service teams. The successful candidate will spend most of their time on the warehouse…
£35,000 - £37,000 a year
Quick apply
13d

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Business and Administration Coordinator

Gwynedd Council -
Caernarfon

Apply Now

Job details

Permanent
£34,434 - £36,363 a year

Qualifications

Microsoft Word
Microsoft Excel
GCSE
English
Supervising experience
Computer skills
NVQ
Communication skills
Welsh

Full job description

Reference:

26-32853

Job title:

Business and Administration Coordinator

Directorate:

Housing and Property

Service:

Management Unit

Closing date:

27/07/2026 10:00

Job type/Hours:

Permanent | 37 Hour

Salary:

£34,434 - £36,363 a year

Pay Scale:

Location(s):

Caernarfon

Gwynedd Council offers an attractive employment package, for more information please click on this Information Pack

Gwynedd Council operates internally through the medium of Welsh, and offers all its services bilingually. The applicant will be required to reach the linguistic level noted as one of the essential skills in the Person Specification.

We encourage everyone who applies for a job with Gwynedd Council to submit job applications in Welsh or bilingually.

(Applications submitted in English only or Welsh only will always be treated equally, but we ask applicants to consider carefully what the linguistic requirements of the job in question is and if it would be more appropriate to submit an application in Welsh.)

For further information about this post please contact Sion Elwyn Hughes on [email protected]

Interviews will be held on 11/08/2026.

Application forms are available from Support Service, Gwynedd Council, Council Offices, Caernarfon, LL55 1SH

Tel: 01286 679076

E-Mail: [email protected]

CLOSING DATE: 10:00 AM, 27/07/2026

If you are successful to be short listed for an interview you will be contacted by E-MAIL using the address provided on your application form. You need to ensure that you check your email regularly.

Personal attributes

Essential

Possesses strong communication and interpersonal skills and can deal with customers and stakeholders in a courteous, correct and professional manner

Can communicate effectively in Welsh and English with customers and stakeholders, both verbally and in writing

Can work as part of a team or individually

Possesses the ability to prioritise tasks to meet specific time targets

Effective organisation skills and able to work under pressure when timetables are tight

Resilient, dependable and flexible

Be able to work to a consistent standard of accuracy

Can establish and cultivate appropriate and professional working relationships with others across a number of different areas of work

Desirable

Qualifications and relevant training

Essential

Good standard of education to GCSE level to include Welsh or English and Mathematics

Desirable

NVQ level 3 or equivalent qualification

Relevant experience

Essential

Experience of working in the finance and/or administration field

Experience of working with database systems

Experience of supporting others to deliver across different fields of work

Experience of working to specific timetables and delivering

Desirable

Experience of having responsibility for elements of work and delivering

Experience of working in a public or large organisation

Experience of leading or supervising individuals or a team

Experience of working in the housing and/or property field

Experience of dealing with the public or other agencies

Skills and specialist knowledge

Essential

Good verbal and written communication skills

Office computer skills e.g. Microsoft Word and Excel etc

Desirable

Knowledge of the housing and/or property field

Problem-solving skills

Good arithmetic and mathematical skills

Language requirements

Listening and Speaking - Higher

Able to follow a conversation or discussion through the medium of Welsh and English on a professional level and discuss general day to day topics in the field in order to present information and express opinions.Able to give a pre-prepared presentation and respond to any comments and questions on it in Welsh or English.

Reading and Understanding - Higher

Able to understand standard written Welsh and English; both formal and informal.Able to gather information from various sources such as letters, reports, articles through the medium of Welsh and English in order to fulfil the post.

Writing - Higher

Present written information confidently by letter, more detailed and technical report formats, and respond to written requests conveying information, ideas and opinion in Welsh and English (help is available to check the work).

Purpose of the Post.

Ensure that the people of Gwynedd are at the heart of everything we do.
Play a central role in ensuring that the department’s administration services are provided effectively, professionally and in accordance with organisational standards.
Take a team leader role to supervise work and provide operational/day-to-day guidance to team members as needed and within the job remit.
Take an operational role in the team’s work, working as part of the team to deal with all the department’s business and administration support matters.
Support the Senior Executive Officer, Management Unit, and the Housing and Property Department’s managers with administration and financial matters.

Responsibility for functions. e.g. staff, budgets, equipment

Operate as a Line Manager for the Finance and Administration team.
Responsible for personal Equipment.
Responsible for the ordering, storage and distribution of equipment and materials ordered for the department’s general use.

Main Duties

Co-ordinator Duties

Operate as line manager for the Housing and Property Finance and Administration team by providing guidance and support as needed, allocate task, manage workload and co-ordinate the team’s activity.
Lead, develop, evaluate and motivate team members to work to their full potential, setting appropriate targets and objectives, measuring achievement against those targets.
Take every possible step to ensure that the unit’s essential work is completed in accordance with the Department’s arrangements i.e. arrangements to deal with absences, office cover etc.
Responsible for maintaining effective and efficient operation of business and administration duties for the Housing and Property Business Unit ensuring robust arrangements are in place to monitor performance.
Ensure that robust arrangements are in place to enable that orders, invoices and income are processes timely and accurately.
Responsible for ensuring robust and effective arrangements are in place to monitor financial matters associated with the department’s housing management, including income and expenditure, and providing regular reports as and when to managers and senior management.
Assist the Senior Executive Officer to monitor, co-ordinate and administrate the Housing and Property Department’s pool vehicles, ensuring that essential services are conducted and that key matters are addressed.
Using Using expertise to identify and investigate continuous development by solving problem, challenging and offering new ideas to accomplish tasks, and show innovation by contributing to designing new systems.
Take operational responsibility for addressing problems and issues that arise day-to-day, looking for suitable solutions in a timely and effective manner, or escalate matters which are beyond the post’s level of responsibility, working in collaboration to find Solutions.
Undertake advanced, complex, tasks which are beyond the remit which are beyond the duties and role of the rest of the team members, e.g. reconciling orders and payments, solving innacuracies in processing orders in the FPM system, authorise or approve payments, being the first point of escalation for issues arising from the team’s work.

General business duties

Process orders and payments arising from the Housing and Property Department’s expenditure.
Be responsible for recording and processing invoices for authorisation for payment.
Administer the process of receiving payments, including recording and monitoring cheque receipts, and petty cash.
Maintain detailed records and produce financial reports to monitor the Housing and Property Department’s expenditure.
Maintain detailed records about contracts with various companies and clients according to demand.
Ensure the accuracy of digital records, and compliance with financial procedures including implementing tendering rules and supervise the process of inviting tenders.
Assist Service Managers to manage budgets ensuring budget books are up to date, and check items as needed in the accounts leger.
Responsible for checking arithmetic and expenditure coding, brining attention to any miss-coding or other general inaccuracies.
Be the point of contact for the Department’s financial and administrative matters.
Using the Department’s credit card to order goods and services for the department’s services as needed, in an appropriate and responsible manner following all processes and corporate guidelines. Follow the process of authorising expenditure on credit cards through the relevant system.
Assist the Senior Executive Officer witht the department’s Performance Challenge and Support Report, and assist service managers to collect and report on data as needed e.g. by collecting customer satisfaction surveys.
Assist managers to identify opportunities to procure service by identifying and sharing expenditure patterns.
Promote the accurate and appropriate use of frameworks and contracts which are active for goods and services both internally and across the Council, and display and promote good practice.
Support the Management Unit and department managers with business and administrative tasks e.g. monitoring grants and keeping records of grant award letters, administrating and processing FOI requests and complaints, receiving phonecalls, receiving, sending and distributing post, preparing for events, dealing with ID badges enuiries, webstie administration etc.
Responsible for the administration of general e-mail desks such ass Housing and Property Finance, Pest Control.
Process, administer, monitor and deal with financial and administration elements of the department’s housing management, undertaking relevant duties such as receiving and organising payments, account management, accurate record keeping using relevant systems, providing reports regularly and as needed, and any other associated task related to housing management.
This is an illusrative list only. The post holder is expected to undertake any other duties that would be reasonably expected from time to time by an individual's manager at this grade.
Responsibility for self-development.
Ensure compliance with Health and Safety rules in the workplace in accordance with the responsibilities noted in the Health and Safety at Work Act 1974 and the Council’s Health and Safety Policy.
Operate within the Council’s policies in relation to equal opportunities and equality.
Responsible for managing information in accordance with the Council’s information management guidelines. Ensure that personal information is treated in accordance with Data Protection legislation.
Commitment to reducing the Council’s carbon emissions in accordance with the Carbon Management Plan, and to encourage others to act positively towards reducing the Council’s Carbon Footprint.
Undertake any other reasonable duty which corresponds to the salary level and responsibility level of the job.
Responsibility to report any concern or suspicion that a child or vulnerable adult is being abused.

Special Circumstances. e.g. the need to work unsociable hours, special working arrangements etc.

The post holder may be expected to work unsocial hours at times to ensure continuity of service.

Apply Now

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Personal attributes

Essential

Desirable

Qualifications and relevant training

Essential

Desirable

Relevant experience

Essential

Desirable

Skills and specialist knowledge

Essential

Desirable

Language requirements

Listening and Speaking - Higher

Reading and Understanding - Higher

Writing - Higher