Service technician Work, Jobs in Wales (with Salaries)

Field Service Technician / Engineer - Cardiff
nGeneration —Cardiff
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
Electroplating & Masking Technician
CONTINENTAL DIAMOND TOOL LTD —kinmel bay
- From £26,364 a year
- Full-time
- No experience needed
- Assembly
- In-person
- Profit sharing
- Life insurance
Quick apply
2d
Datacenter Technician (DCT) Apprentice - Level 3
Microsoft —Vale of Glamorgan
- Weekend availability
- Azure
- English
- Microsoft Office
Fire Alarm and Extinguisher Service Engineer
Snowdonia Fire Protection Limited —Denbighshire
- £28,000 - £36,000 a year
- Overtime
- Schematics
- Power tools
- Hand tools
Quick apply
5d
Drone Production Technician - Electronics Fabricator
Aether Aerospace Ltd —Newport
- £27,500 - £34,000 a year
- Part-time
- Assembly
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
1d
Trainee Leakage Technician - Wales Job Centre Candidates Only
Tetra Tech —Bridgend
- Overtime
- Hybrid work
- Analysis skills
- Driving
- Communication skills
Service Technician
GD Business Technology Ltd t/a Greendocs —Abergele
- £32,000 - £35,000 a year
- Full-time
- Customer service
- Computer literacy
- Maintenance
Quick apply
3d
Facilities Technician
Cardiff Students Union —Cardiff
- £31,017 a year
- Full-time
- Carpentry
- Maintenance
- In-person
- Employee discount
- Life insurance
Quick apply
8d
Drone Production Technician – CNC Operator (Hardware Fabricator)
Aether Aerospace Ltd —Newport
- £28,000 - £35,000 a year
- Part-time
- Assembly
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
1d
Trainee Laboratory Technician
AmSpec Services Ltd —Pembroke Dock
- £26,500 a year
- Weekend availability
- Maths
- Computer skills
- In-person
- Free parking
- Life insurance
Quick apply
1d
ICT Service Support Technician
Ceredigion County Council —Aberaeron
- £31,537 - £33,699 a year
- Full-time
- Customer service
- English
- IT
- Annual leave
10d
Senior Technician Sport Performance Analysis
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Organisational skills
- School
- Annual leave
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
Motor Vehicle Technician/Mechanic -4 DAY WORKING WEEK OPTION
Celtic Auto Group —Swansea
- £36,400 - £42,000 a year
- Full-time
- Maintenance
- Power tools
- In-person
- Free parking
Quick apply
MEI Technician
Polyart Metallised UK Ltd —Caerphilly
- £40,000 - £46,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
- Free parking
- Referral programme
Quick apply
12d
BWC Service Technician
Culligan UK limited —Margam
- £26,445 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Service Desk Technician
Exponential-e —Bridgend
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
Data Center Technician
Microsoft —Newport
- £34,400 - £50,100 a year
- Full-time
- Azure
- Microsoft Office
- Mentoring
9d
Skilled Technician, National Windscreens SWANSEA
National Windscreens —Swansea
- £28,980 - £34,414 a year
- Full-time
- Hybrid work
- Customer service
- Employee assistance programme
- Employee discount
12d
Manufacturing Engineer (Full Time)
International Safety Components Ltd —Bangor
- Full-time
- AutoCAD
- Microsoft Excel
- Engineering
Quick apply

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Field Service Technician / Engineer - Cardiff

nGeneration -
Cardiff

Quick apply

Job details

Full-time
£28,678 a year

Benefits

Annual leave
Company events

Qualifications

Hospitality
Driving Licence
Microsoft Excel
Maintenance
IT support
Computer networking
Telecommunication
IT
Network engineering
Communication skills

Full job description

Description

JOB OVERVIEW:

We have a great job opportunity available at nGeneration for a Field Service Engineer. This role requires the ability to identify and fix hardware, configuration issues, as well as repair hardware devices. Additionally, excellent client interaction skills are essential.

Once you have completed your induction training, as a Field Service Engineer, you will be responsible for visiting customer sites to install, refurbish, and maintain various types of technical equipment, such as EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi, and other industry-related IT equipment.

In this role, to determine the requirements and specifications for installing or servicing retail/hospitality technical equipment and hardware.

HOME LOCATION REQUIRED

Cardiff & surrounding area.

DUTIES

Your duties as Field Service Engineer will include:

Conduct daily visits to client locations for the purpose of Break fix install, refurbish and maintain EPoS equipment, chip and pin devices, tablets, digital menu boards, media screens, kitchen management systems, routers, Wi-Fi and other pertinent IT equipment in the industry.

Travel to client sites to provide on-site equipment swap-out services, minimising downtime for the client during the replacement process.

Perform the setup of Wi-Fi devices and identify faults with data network cables on-site.

Troubleshoot and resolve technical, hardware, or software issues during site visits, promptly escalating to the appropriate team when necessary, solutions are not immediately attainable.

Ensure troubleshooting steps and actions are well documented and is signed off by the client before completing the task at the site. North West, Central, South East & South West (Disclaimer: There will also be UK-wide travel and staying away from home when required).

If you have previous experience in installing, integrating, and testing EPoS hardware and software applications, it would be highly desirable. However, it is not essential as additional EPoS training will be provided. What is important is that you have experience in either IT installations, Electronic Equipment Installation or a similar environment where you have installed, supported, and troubleshooted electronic/technical devices/hardware.

SALARY: £28,678 per annum (Including On-Call Supplement)

JOB TYPE: Full-Time, Permanent

WORKING HOURS: 13 Hour Shifts, 3 Days on 3 Days off rota basis (inclusive of weekends and bank holidays)

PLEASE NOTE: Candidates will need a clean Full UK Manual Driver’s License, which is essential for this role.

This role will involve being on the road daily visiting customer sites, which may involve some overnight stays.

If you are successful in your application, you will be provided with one of our brand-new vans. These vans are equipped with air conditioning, car play, reversing camera and sensors, satellite navigation, DAB radio, and customized racking in the rear tailored to the needs of our clientele. This makes it much easier to load and unload equipment on-site when necessary.

ABOUT THE COMPANY

nGeneration has been supporting the retail and hospitality industry for over 24 years, providing field service maintenance to the biggest hospitality chains across the UK.
nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.

Requirements

Experience in installing EPoS within the retail or hospitality industry would be ideal. However, candidates with experience in IT installations, or a similar environment where hardware devices are installed, supported, and troubleshot, will also be considered. Additional EPoS installation training will be provided.

Essential requirement: Willingness to travel to client sites daily.

Candidates must have a technical mindset, a logical and methodical approach to troubleshooting, and experience or knowledge in identifying faults with data network cables. Previous experience as an IT Network Engineer, or Telecoms / Broadband Engineer, especially in the retail and/or hospitality industry, would be highly desirable.

Experience:

1 year of IT support experience (preferred)
1 year of EPOS experience (preferred)

Licence/Certification:

UK Manual Driving Licence (required) - International Driving Licences are NOT accepted

Willingness to travel:

100% (preferred)

Excellent communication skills (both written and verbal)

Benefits

Company Van and Fuel Card: As part of our commitment to provide a convenient and efficient working environment, we provide our employees with a company van and a fuel card. This means you won't have to worry about transportation and fuel expenses while performing your duties. Whether it's commuting to work or visiting clients on-site, the company van and fuel card will be at your disposal to ensure a smooth and hassle-free journey.

Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:

Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
19.6 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 19.6 days inclusive of bank holidays. Take the time you need to relax, recharge, and spend quality time with your loved ones. As you will be working a 3 day on/3 day off rota, if you book just 3 days off, you will get 9 days off!
Company Events and Team Parties and Events: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.
Company Employee of the Quarter: The company run a quarterly Employee and Manager of the Quarter award, where 1 Manager gets selected and up to 3 Employees, you even get a monetary recognition if you get nominated from your line manager.

Quick apply

Refine Your Search

service technician jobs in wales

Field Service Technician / Engineer - Cardiff

Electroplating & Masking Technician

Datacenter Technician (DCT) Apprentice - Level 3

Fire Alarm and Extinguisher Service Engineer

Drone Production Technician - Electronics Fabricator

Trainee Leakage Technician - Wales Job Centre Candidates Only

Service Technician

Facilities Technician

Drone Production Technician – CNC Operator (Hardware Fabricator)

Trainee Laboratory Technician

ICT Service Support Technician

Senior Technician Sport Performance Analysis

Data Center Critical Environment Technician Manager

Motor Vehicle Technician/Mechanic -4 DAY WORKING WEEK OPTION

MEI Technician

BWC Service Technician

Service Desk Technician

Data Center Technician

Skilled Technician, National Windscreens SWANSEA

Manufacturing Engineer (Full Time)

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