Company Description
Legal & General (L&G) is a leading UK financial services group and major global investor.
We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.
We are one of the world’s largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.
Who we are
Our Retail business supports customers throughout their lives, to help them save, plan, protect and enjoy retirement.
We’re a leading provider of retirement and protection solutions. We aim to support our c.12.8 million policyholders and workplace members throughout their lifelong financial journeys.
We focus on helping the customers of today and tomorrow achieve better long-term outcomes. We either talk with them directly or work with intermediaries and employers to meet their needs. We use the latest technology to connect with them quickly, efficiently and wherever possible in highly personalised ways.
Job Description
We are looking for a detail-oriented and analytical Underwriting Auditor to join our Claims, Underwriting and DQM team. This is a fantastic opportunity to play a key role in strengthening underwriting quality, driving consistency and supporting better customer outcomes across our Individual Protection business.
You’ll work within a collaborative and inclusive environment, partnering with underwriting teams and key stakeholders to enhance processes, identify insights and ensure high standards are maintained. We’re committed to creating a workplace where everyone feels valued and able to contribute their best, and we welcome applications from people of all backgrounds and experiences.
What you'll be doing:
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Conducting regular audits of customer underwriting decisions to assess quality, consistency and risk
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Reviewing medical underwriting cases for Individual Protection products and evaluating decision outcomes
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Recording audit findings and supporting ongoing analysis, feedback and continuous improvement
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Analysing data to identify trends, risks and opportunities for enhanced efficiency and performance
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Producing and sharing reports to provide clear insight into audit outcomes and recommendations
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Supporting internal, reinsurance and compliance audits and following up on resulting actions
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Building strong relationships with underwriting teams and stakeholders to support open communication
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Keeping up to date with underwriting guidelines, tools and industry developments
Who we're looking for:
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Experience within a protection underwriting or underwriting audit environment
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Strong understanding of underwriting principles, processes and decision-making frameworks
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Good analytical skills, with the ability to interpret data and identify trends and risks
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Strong attention to detail and a commitment to delivering high-quality, accurate work
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Confidence in communicating findings and influencing stakeholders in a constructive way
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Ability to work collaboratively across teams and build effective working relationships
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Good working knowledge of systems and tools used to capture and analyse audit data
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A proactive mindset with a focus on continuous improvement and delivering positive customer outcomes
Whatever your role, we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer:
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The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
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Generous pension contribution
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Life assurance
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Healthcare Plan (permanent employees only)
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At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
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Competitive family leave
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Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
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There are many discounts we offer – both for our own products and at a range of high street stores and online
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We’re creating net‑zero carbon workplaces by 2030 by investing in our sustainable, modern offices across the UK, all designed to bring people together and elevate the in‑person experience
Additional Information
At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.
If you join us, you’ll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.
We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part-time, term-time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.
It doesn’t matter if you don’t meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.
