It manager Work, Jobs in Walkden, Gtm (with Salaries)

IT Operations Manager
AMS GROUP —Manchester
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Azure
- Continuous improvement
- SharePoint
- Employee assistance programme
- Employee discount
Quick apply
IT Infrastructure Operations Manager
Haier Europe —Birchwood
- Full-time
- Hybrid work
- Travel
- Leadership
- Employee assistance programme
- Employee discount
14d
Head of IT Delivery
Matalan —Liverpool
- Full-time
- Hybrid work
- Employee discount
Quick apply
Network Services Manager
University of Liverpool —Liverpool
- £61,759 - £75,917 a year
- Full-time
- Hybrid work
- Management
- University
Head of IT
UK MANAGEMENT COLLEGE —Manchester
- £60,000 - £80,000 a year
- Monday to Friday
- Analysis skills
- Organisational skills
- Training & development
Quick apply
Digital Service Delivery Manager
Pennine Care NHS Foundation Trust —Ashton-Under-Lyne
- £49,387 - £56,515 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
6d
Network Operations Director
CHSH Digital Networks Ltd —Manchester
- £90,000 - £115,000 a year
- Full-time
- Management
- Engineering
- Budgeting
Quick apply
5d
IT Service Delivery Manager
Bensons for Beds —Accrington
- Monday to Friday
- Analysis skills
- Continuous improvement
- Travel
Head of IT
dnata —Woodhouse Park
- Full-time
- Hybrid work
- PMP
- Team management
- Leadership
- Referral programme
Infrastructure and Network Manager
Bensons for Beds —Accrington
- Monday to Friday
- Travel
- Leadership
- Communication skills
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Continuous improvement
- Organisational skills
- Training & development
Technology Operations Manager
Leetwolf Digital Technology and Commerce —Manchester
- £4,300 - £5,200 a month
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
- Sick pay
Quick apply
8d
Business Systems Manager
Community Integrated Care —Widnes
- £44,000 - £49,000 a year
- Full-time
- Analysis skills
- Supervising experience
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
14d
Service Delivery Executive
Sugih Riesta Jaya Industrial Services ApS —Manchester
- £55,000 - £75,000 a year
- Full-time
- Azure
- Microsoft Office
- AWS
- Free parking
- Health & wellbeing programme
Quick apply
22h
Group IT Manager
Individual Restaurants —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Hospitality
- Bar
- Restaurant
Quick apply
IT Service Delivery Lead
Assystem —Bolton
- Analysis skills
- Continuous improvement
- Agile
- Annual leave
- Referral programme
Global IT Service Delivery Manager
Zoll Medical Corporation —Runcorn
- Communication skills
10d
IT Project Manager
Bensons for Beds —Accrington
- Monday to Friday
- Travel
- In-person
Industrial Site Information Systems Manager
Safran —Burnley
- Full-time
- English
- Team management
- No degree
Service Desk Manager
OCU Group —Preston
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply

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IT Operations Manager

AMS GROUP
Manchester

Quick apply

Job details

Permanent | Full-time
£55,000 - £65,000 a year

Benefits

Additional leave
Cycle to work scheme
Company pension
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Sick pay

Qualifications

Contract management
Technology infrastructure experience
Cloud infrastructure
Azure
Stakeholder collaboration
Stakeholder liaison
IT service management
Cost control
Continuous improvement
SharePoint
Cybersecurity
Communication skills
Microsoft Azure
Operations leadership experience

Full job description

Role Purpose

AMS Group is a growing, private equity-backed accountancy and advisory firm with divisions spanning Audit, Accounts, Tax, Advisory and Consultancy. We are in the middle of a significant period of change, both in how we grow and in how we use technology to support that growth.

Our technology function is small, ambitious and hands-on. Our foundational technology programme is moving us away from hosted, on-premise applications and infrastructure towards a modern, cloud-first Microsoft environment built on Azure and Microsoft 365. Alongside this, we are running a set of transformation programmes covering CRM, client onboarding, AI and automation, and data. Day-to-day support and hosting are delivered through our managed service partner, under an outsourced model.

The IT Operations Manager is central to making all of this work in practice. You will be the main point of contact between AMS and our managed service partner, responsible for the day-to-day running of both the supplier and the service.

Key Responsibilities

Own the relationship with our managed service partner across service levels, escalations, incidents and performance, ensuring AMS colleagues receive a reliable, secure and responsive service.
Manage day‑to‑day service delivery, acting as the main conduit between the business and outsourced providers, and holding suppliers to account against agreed service levels and deliverables.
Oversee our Microsoft environment across Microsoft 365, Azure, Entra ID, SharePoint, Teams and end‑user devices, coordinating with the managed service partner on user access, onboarding and offboarding.
Support infrastructure and cloud change as we move from hosted, on‑premise systems to the cloud, including tenant work, migrations and modernisation.
Provide operational input into transformation programmes (CRM, onboarding, AI and automation, and data), acting as a significant stakeholder whose operational insight shapes delivery and support.
Contribute to cyber security and risk activity, maintaining good security practice, governance and controls across the estate.
Manage contracts, renewals, suppliers and costs across operational technology services, ensuring spend is controlled and value is clear.
Build strong relationships across the firm, acting as a trusted, plain‑speaking technology partner who makes technology easier to work with.
Drive continual improvement, identifying opportunities to enhance service, tooling or process and ensuring they are delivered.

Key Relationships

Who the role interacts with regularly, both internally and externally.

Internal: Technology team, CTO, Transformation Programme Leads, Audit & Accounts teams, Advisory teams, wider AMS colleagues.
External: Managed service partner, outsourced technology providers, software vendors, cyber security partners.

Skills, Knowledge & Experience

Experience:

Proven experience as an IT Operations Manager, IT Manager or infrastructure‑focused professional, ideally within an SME or growing business.
Experience within professional services or a regulated industry (highly desirable).
Strong track record of service delivery, operational management and continual improvement.
Experience managing an outsourced provider or MSP and ensuring delivery against agreed service levels.
Experience supporting or delivering infrastructure and cloud projects, including migrations.

Technical Skills:

Strong knowledge of Microsoft 365 and Azure, including Entra ID, SharePoint and Teams.
Good grasp of infrastructure, networking and end‑user services.
Understanding of cyber security best practice, governance and risk.
Excellent communication and stakeholder management skills, with a clear, jargon‑free style.
Proactive, commercially minded approach with the ability to balance day‑to‑day operations with longer‑term improvement.

Desirable:

Microsoft tenant or domain migration experience.
Exposure to Power Platform, automation or AI tooling.
Cyber Essentials knowledge and relevant ITIL, Microsoft or security certifications.
Experience with digital transformation and cloud adoption in a professional services setting.

Qualifications

Essential: None

Desirable: Relevant Microsoft, ITIL or cyber security certifications.

Performance Measures (Success Criteria)

How success in the role will be measured - Financial targets, KPI scorecard

Service reliability, responsiveness and user satisfaction.
Supplier performance against agreed SLAs.
Successful delivery and support of infrastructure and cloud change.
Effective operational input into transformation programmes.
Cyber security posture, governance and risk management.
Cost control and value delivery across technology services.
Quality of stakeholder relationships and communication.
Demonstrated continual improvement across processes and service delivery.

What We Offer

A genuinely varied role with real ownership, at the centre of a technology function that is modernising fast.
Direct exposure to Microsoft 365, Azure, cyber security and firm‑wide transformation programmes.
Hybrid working and a supportive, plain‑speaking leadership team.

Company Benefits

25 Days Holiday (Buy an extra 5 days)
Birthday Off
Annual bonus scheme
Pension Scheme
Health cash plan
Company sick pay
Enhanced parental pay
Perkbox
Employee Assistance Programme

AMS Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: £55,000.00-£65,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Sick pay

Work Location: Hybrid remote in Manchester

Quick apply

Refine Your Search

it manager jobs in walkden, gtm

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