Technical support occupations Work, Jobs in Wallasey, Msy (with Salaries)

IT Support Apprentice
QA Apprenticeships —Liverpool
- £20,000 a year
- Full-time
- Windows
- IT
- Linux
- Annual leave
- Flexible schedule
2d
Junior IS Support Analyst
System C —Liverpool
- Full-time
- Time management
13d
IT Support Technician
MyCardium AI —Liverpool
- £28,000 - £30,000 a year
- Full-time
- Microsoft Access
- Windows
- Computer networking
- Life insurance
Quick apply
10d
Junior Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Customer service
- Computer networking
6d
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
13d
IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
Technical Customer Service Advisor
Fibre Nova Ltd —Liverpool
- Up to £26,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Annual leave
Quick apply
3d
Technical Coordinator
Compliance Chain —Liverpool
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
IT Business Systems Support Analyst
NewPrinces Group —Liverpool
- Azure
- Customer service
- ERP systems
- Annual leave
IT & Lab Systems Support Analyst
Accountrivia Ltd —Liverpool
- Full-time
- English
- Windows
- IT
Quick apply
Service Desk Assistant
Movida UK Limited —Liverpool
- £27,000 - £29,120 a year
- Full-time
- Customer service
- English
- Presentation skills
- Gym membership
- Sick pay
Quick apply
10d
IT Support Engineer
Obsidian Networks Ltd —Chester
- £23,000 - £32,000 a year
- Full-time
- Customer service
- Linux
- Free parking
Quick apply
8d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
1d
ICT Operations Technical Engineer
Countess of Chester Hospital NHS Foundation Trust —Chester
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Organisational skills
- SharePoint
1d
Deskside Support Engineer (Liverpool)
Investec —Liverpool
- Azure
- Microsoft Office
- Continuous improvement
1st Line Technical Support
Community Integrated Care —Widnes
- £24,852 - £25,654 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Computer networking
- Employee assistance programme
- Employee discount
Quick apply
Desktop Support Technician
Allied Pharmacies —St Helens
- Full-time
- Communication skills
Quick apply
IT Support
CIS Worldwide Ltd —Chester
- £2,200 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Geospatial Technical Support Manager
KOREC —Liverpool
- Supervising experience
- Organisational skills
- Employee assistance programme
- Employee discount

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technical support occupations jobs near wallasey, msy

IT Support Apprentice

QA Apprenticeships -
Liverpool

Apply Now

Job details

Full-time
£20,000 a year
2 days ago

Benefits

Private dental insurance
On-site gym
Annual leave
Company pension
Private medical insurance
Flexible schedule

Qualifications

Desktop support
GCSE
Windows
Information security
DHCP
IT support
DNS
Mac OS
IT
Linux
Communication skills
Active Directory

Full job description

We have an exciting opportunity to work as an IT Support Apprentice for Sony!

About the role:

As an IT Support Apprentice, you will assist in delivering IT support services for game development specialists while gaining hands-on experience across desktop support, service desk operations, and IT infrastructure. Including game development kits, audio visual technology and telephony. You will work closely with experienced engineers, contributing to day-to-day support tasks and developing your technical and professional skills.

Please note: Applicants must be 18 years old or over.

Responsibilities:

Assist in providing IT support services to game development teams
Support the service desk by logging, updating, and resolving tickets within agreed SLAs under supervision
Help maintain day-to-day IT desktop support, including workstations, cabling, telephony, and software
Assist with desktop-related projects such as workstation upgrades, software deployments, and office moves
Carry out installation and basic configuration of hardware and software
Support the IT team in maintaining strong working relationships with the Development Studio
Help monitor service performance against SLAs and report issues to senior team members
Maintain accurate documentation of support activities and solutions

What you’ll learn:

Developing knowledge of desktop security and asset management processes
Assisting with the management and distribution of IT peripherals
Learning how to optimise desktop and workstation performance
Gaining exposure to hardware and software selection processes
Understanding IT and information security policies and how they are applied in practice
Supporting the team in ensuring services align with current security policies and standards

What we’re looking for:

A strong interest in IT support and technology
Basic understanding of desktop hardware, software, and operating systems (Windows, macOS, or Linux)
Willingness to learn about service desk operations and support processes
Good problem-solving skills and attention to detail
Strong communication and interpersonal skills
Ability to prioritise tasks and work effectively under guidance
A proactive and customer-focused mindset

The following experience would be beneficial:

Exposure to IT environments or support roles (e.g., school, personal projects, or work experience)
Basic awareness of infrastructure concepts (e.g., Active Directory, DNS, DHCP)
Interest in the gaming or creative industry
Awareness of ITIL or IT service management concepts

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

Working hours: 37.5 hours per week, 9am to 5:30pm with a 1-hour unpaid lunch break.

Benefits:

PlayStation perks such as free 1st party games and free PlayStation Plus subscription
Pension scheme
Life assurance
Income protection
BUPA private medical & dental insurance
25 days annual leave per year, plus discretionary 3 day summer wellness break and discretionary shut down over Christmas
Buy or sell up to 5 days holiday
Flexible working hours
Family friendly parental leave policies
Up to 35% off Sony brand products
Subsidised on-site café
On-site gym
Free eye test and glasses voucher
Mental wellbeing programme
As well as a range of employee funded optional benefits

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

Refine Your Search

technical support occupations jobs in wallasey, msy

IT Support Apprentice

Junior IS Support Analyst

IT Support Technician

Junior Deskside Support Engineer (Liverpool)

Service Desk Analyst

IT Support Technician

Technical Customer Service Advisor

Technical Coordinator

IT Business Systems Support Analyst

IT & Lab Systems Support Analyst

Service Desk Assistant

IT Support Engineer

First Line Technical Support

ICT Operations Technical Engineer

Deskside Support Engineer (Liverpool)

1st Line Technical Support

Desktop Support Technician

IT Support

1st line Service Desk Agent

Geospatial Technical Support Manager

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