Client success manager Work, Jobs in Wallington, Gtl (with Salaries)

Customer Relationship Manager
HERD GROUP —Addlestone
- Full-time
- Microsoft Word
- CRM software
- Analysis skills
- Free parking
- Employee stock ownership plan
Quick apply
14d
Client Experience Manager
ABACUS —London
- Writing skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Senior Customer Success Manager
Stream —London
- From £60,000 a year
- Hybrid work
- Travel
- Annual leave
Quick apply
CGO - Client Executive Partner
Atos —Balham
Front of House Manager
BidvestNoonan —London
- £45,000 a year
- Full-time
- Customer service
- Hotel
- Continuous improvement
Quick apply
3d
Senior Customer Success Manager (UK)
Kpler —London
- Full-time
- CRM software
- APIs
Client Services & Operations Manager
Roar Fitness —London
- £30,000 - £35,000 a year
- Weekend availability
- Data analysis skills
- Front desk
- Budgeting
- Health & wellbeing programme
- Gym membership
Quick apply
14d
Business Development Manager (BDM) - Kingston- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Kingston upon Thames
- £35,875 a year
- Full-time
- Remote
- Business development
- Presentation skills
- Referral programme
Quick apply
Customer Success Manager
Outra —London
- £50,000 a year
- Full-time
- CRM software
- Customer service
- Data analysis skills
- Gym membership
Quick apply
Client Services Manager - Saas, Tech for Good
Policy in Practice —London
- £38,000 - £45,000 a year
- Full-time
- Management
- In-person
- Communication skills
Quick apply
Customer Success Manager - Saas, Tech for Good
Policy in Practice —London
- £40,000 - £45,000 a year
- Full-time
- Communication skills
Quick apply
Senior Customer Support & Operations Manager
CRS Ltd —London
- Hybrid work
- Team management
Contact Centre Operations Manager
Arvato —Datchet
- £50,000 a year
- Customer service
- Analysis skills
- Leadership
- Free parking
- Annual leave
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
Quick apply
Customer Success Manager
Orbit Partners Limited —London
- £50,000 - £69,999 a year
- Full-time
- CRM software
- Data analysis skills
- Communication skills
Quick apply
Client Success Executive - Hospitality
Optimiser —London
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Hospitality
- Hotel
Quick apply
9d
Customer Success Manager
Emerald X —London
- £40,000 - £60,000 a year
- Full-time
- Travel
- AI
Service Enablement Manager
British Council —London
- £38,820 - £46,203 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Annual leave
6d
Senior Client Success Manager
Artificial Labs Ltd —London
- Hybrid work
- Continuous improvement
- Communication skills
- Employee assistance programme
- Life insurance
Customer Success Manager (f/m/d)
Moss —London
- Full-time
- Hybrid work
- English
- Analytics

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client success manager jobs near wallington, gtl

Customer Relationship Manager

HERD GROUP
Addlestone

Quick apply

Job details

Full-time
14 days ago

Benefits

Free parking
On-site gym
Company pension
Company events
Employee stock ownership plan
On-site parking
Shuttle service provided
Free fitness classes

Qualifications

Microsoft Word
CRM software
Driving Licence
Account-based growth strategy development
Client engagement
Stakeholder liaison
Internal department liaison
Analysis skills
Sales forecasting
Partnership building
Sales pipeline
Risk management
Forecasting
Organisational skills
Relationship management
Customer support
Customer interaction
Strategic selling
Financial management
Account management
Growth strategy
Add-on sales
Negotiation

Full job description

The Customer Relationship Manager plays a pivotal role in driving commercial performance and strengthening our long-term customer partnerships. This role carries responsibility for ensuring seamless onboarding of new customers, maximising value across existing accounts, and delivering sustainable, profitable growth aligned to business objectives.

Operating with a high level of drive and accountability, the Customer Relationship Manager is expected to think strategically while maintaining strong operational awareness. The role requires the ability to build and influence relationships at multiple levels within customer organisations, identify growth opportunities, and translate commercial insight into actionable account plans.

Success in this position relies on a customer-centric mindset combined with strong analytical capability, confident negotiation skills, and resilience. The Customer Relationship Manager will proactively manage performance, minimise risk (including off-hires), and consistently deliver commercially sound solutions that strengthen both customer outcomes and company profitability.

Key Responsibilities

Customer onboarding and system setup

Lead the onboarding of all new customers, ensuring a seamless and professional implementation process.
Complete all required account setup within Key2 accurately and efficiently.
Record all customer interactions, agreements, forecasts, and activity within the CRM system to maintain full pipeline visibility.
Work cross-functionally with operations, finance, remarketing, damage and sales support to ensure service readiness and operational excellence.

Account development and growth strategy

Develop and execute strategic account plans to drive sustainable revenue growth across existing customers.
Forge strong relationships at multiple levels within client organisations, identifying key stakeholders and decision-makers.
Identify, create, and convert upselling and cross-selling opportunities, including pitching and positioning Herd Synergy solutions.
Develop and articulate tailored fleet and rental solutions that address operational and commercial customer needs.
Build, manage, and maintain a forward-looking and accurate sales forecast pipeline.

Commercial and financial management

Prepare, present, and negotiate commercially sound and profitable proposals.
Apply strong numerical and analytical skills to evaluate fleet performance, utilisation, and commercial opportunities.
Minimise off-hires through proactive utilisation reviews and strategic contract management.
Maintain strong commercial and operational awareness to ensure proposals are deliverable and aligned to service capability.
Deliver against agreed revenue, margin, retention, and growth targets.

Relationship and performance management

Act as the primary point of contact and trusted advisor for assigned accounts.
Conduct regular performance reviews and strategic meetings with customers.
Proactively communicate opportunities, risks, and performance insights internally and externally.
Manage objections effectively and demonstrate resilience in competitive or challenging situations.
Maintain high standards of time management to balance customer engagement, reporting, forecasting, and internal collaboration.

Benefits:

Company events
Company pension
Employee stock ownership plan
Free fitness classes
Free parking
On-site gym
On-site parking
Shuttle service provided

Work Location: In person

Quick apply

Refine Your Search

client success manager jobs in wallington, gtl

Customer Relationship Manager

Client Experience Manager

Senior Customer Success Manager

CGO - Client Executive Partner

Front of House Manager

Senior Customer Success Manager (UK)

Client Services & Operations Manager

Business Development Manager (BDM) - Kingston- Circa 41k Package- 53k OTE Uncapped

Customer Success Manager

Client Services Manager - Saas, Tech for Good

Customer Success Manager - Saas, Tech for Good

Senior Customer Support & Operations Manager

Contact Centre Operations Manager

Customer Experience Manager

Customer Success Manager

Client Success Executive - Hospitality

Customer Success Manager

Service Enablement Manager

Senior Client Success Manager

Customer Success Manager (f/m/d)

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