Hospital manager Work, Jobs in Wallington, Gtl (with Salaries)

Head of Patient Relations
HCA Healthcare UK —London
- Full-time
- Hybrid work
- Management
- Customer service
- Leadership
5d
Administration Manager
Imperial College Healthcare NHS Trust —London
- £38,488 - £46,852 a year
- Full-time
- Patient care
7d
Estates Maintenance Operations Manager (Hillingdon Hospital)
The Hillingdon Hospitals NHS Foundation Trust —Uxbridge
- £63,665 - £70,887 a year
- Full-time
11d
Radiology Research Manager (EF:100)
King's College Hospital NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
2d
Care and Support Navigator Service Lead
King's College Hospital NHS Foundation Trust —London
- £47,951 - £56,863 a year
- Full-time
- Communication skills
3d
Hospital Director
Priory —Knaphill
- £75,000 - £85,000 a year
- Full-time
- Rehabilitation centre
- Leadership
- Free parking
- Annual leave
Quick apply
11d
Information Governance Manager
King's College Hospital NHS Foundation Trust —London
- £56,276 - £63,176 a year
- Full-time
- In-person
5d
Senior Data Manager
Moorfields Eye Hospital NHS Foundation Trust —London
- £47,951 - £56,863 a year
- Full-time
- SQL
4d
Digital Delivery Manager
Great Ormond Street Hospital Charity —London
- £63,600 a year
- Hybrid work
- Agile
- Annual leave
- Employee assistance programme
8d
Deputy Hospital Director
Elysium Healthcare —Charlwood
- Full-time
- Management
- Project management
- Communication skills
- Free parking
- Annual leave
Quick apply
Chief Technician
King's College Hospital NHS Foundation Trust —London
- £55,524 - £62,652 a year
- Part-time
4d
Dermatology Project Manager
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Weekend availability
- Project management
- Communication skills
- Negotiation
7d
Hospital Affairs Lead - UK & Ireland (London & South East)
Rhythm Pharmaceuticals —London
- Full-time
- Doctoral degree
- Sales
- Master's degree
1d
PA to Hospital Director
Elysium Healthcare —Borehamwood
- £30,900 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
11d
Proton Beam Therapy Administration and Bookings Team Manager
University College London Hospitals NHS Foundation Trust —London
- £47,951 - £56,863 a year
- Full-time
- Leadership
11d
Hospital Director
Elysium Healthcare —Borehamwood
- Full-time
- Leadership
- Free parking
- Annual leave
Quick apply
Service Manager
Royal National Orthopaedic Hospital NHS Trust —Stanmore
- £55,524 - £62,652 a year
- Full-time
- Employee assistance programme
8d
Patient Access Lead
The London Clinic —London
- £38,000 a year
- Weekend availability
- Customer service
- Leadership
- Communication skills
- Employee discount
8d
Band 7 - Operational Project Manager, Redevelopment Clinical Design
West Hertfordshire Teaching Hospitals NHS Trust —Watford
- £51,657 - £58,785 a year
- Full-time
- Patient care
Practice Lead - Hospital
Slough Borough Council —Slough
- £48,277 - £52,413 a year
- Full-time
- Hybrid work
- Hospital
- Supervising experience
- Leadership
- Annual leave
Quick apply

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Head of Patient Relations

HCA Healthcare UK -
London

Apply Now

Job details

Full-time | Fixed term contract
5 days ago

Qualifications

Management
Customer service
Leadership

Full job description

Head of Patient Relations

Working hours 37.5 per week, Monday – Friday

Fixed Term Contract, 12 months

Hybrid role

At HCA Healthcare UK, the experience of every patient and their family matters. As our Head of Patient Relations and Complaints, you’ll take on a visible and influential leadership role, shaping how we listen, respond and improve. You’ll bring compassion and clarity to complex situations, ensuring concerns are handled with care, fairness and professionalism. In doing so, you’ll help strengthen trust and continuously improve the care we provide.

Working as part of our Corporate Quality and Governance team, you’ll lead the development of a consistent, high-quality approach to complaints management across HCA UK. You’ll work closely with clinical and operational leaders, supporting them to resolve issues effectively while identifying opportunities to improve services and patient experience at scale.

What you’ll do

Lead and manage a corporate caseload of complex patient complaints and enquiries
Partner with divisional teams to strengthen complaints handling and resolution practices
Develop and embed robust systems and processes aligned to ISCAS and regulatory standards
Identify trends, themes and opportunities for improvement to enhance patient experience
Build strong relationships with stakeholders, supporting open communication and effective resolution

What we’re looking for

Experience leading patient complaints within a hospital or healthcare setting
A strong background in patient relations, customer service and resolving complex concerns
Knowledge of complaints frameworks such as ISCAS or NHS and PHSO guidance
Understanding of healthcare governance and the CQC regulatory framework
Proven ability to influence, lead and support teams, with prior line management experience desirable

About HCA Healthcare UK

HCA Healthcare UK is part of the world’s largest private healthcare group. We provide award winning primary, acute and complex care across our hospitals, outpatient centres and NHS partnerships. From straightforward procedures to highly specialised treatments, our focus is always on delivering safe, high-quality care and a positive patient experience.

Above all else, we’re committed to the care and improvement of human life. It’s this guiding vision that influences everything we do at HCA UK. From the CEO to the colleagues on the floor we all have a part to play in delivering exceptional care to our patients. Other’s may think this is just a role in the Corporate Quality and Governance team, but to us, you’ll be part of a wider team with a unique sense of purpose, one that helps improve lives on a daily basis.

If you’re ready to bring your experience, empathy and leadership to a role where you can shape how we respond to patients and continuously improve care, we’d love to hear from you.

Apply Now

Refine Your Search

hospital manager jobs in wallington, gtl

Head of Patient Relations

Administration Manager

Estates Maintenance Operations Manager (Hillingdon Hospital)

Radiology Research Manager (EF:100)

Care and Support Navigator Service Lead

Hospital Director

Information Governance Manager

Senior Data Manager

Digital Delivery Manager

Deputy Hospital Director

Chief Technician

Dermatology Project Manager

Hospital Affairs Lead - UK & Ireland (London & South East)

PA to Hospital Director

Proton Beam Therapy Administration and Bookings Team Manager

Hospital Director

Service Manager

Patient Access Lead

Band 7 - Operational Project Manager, Redevelopment Clinical Design

Practice Lead - Hospital

I want to receive the latest job alerts for hospital manager in wallington, gtl

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