Centre head Work, Jobs in Walsall, Wmd (with Salaries)

NFU Mutual Breakdown Incident Advisor
RAC —Walsall
- Up to £28,260.66 a year
- Customer service
- Free parking
- Annual leave
7d
Head of Security Operations
OSB Group —Wolverhampton
- £120,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Annual leave
Neurodevelopmental Service Lead (Adult ASD Service)
Worcestershire Workforce —Redditch
- £62,321 - £69,500 a year
- Part-time
- Psychology
- In-person
- Leadership
- Free parking
Quick apply
Hub Manager HM: Business
Ministry of Justice —Wolverhampton
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
12d
Procurement Manager
McArthurGlen UK Ltd —Cannock
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
4d
Senior Administrator
JPA Financial Planning —Wolverhampton
- £25,500 - £32,500 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Free parking
- Flexible schedule
Quick apply
1h
Senior Administrator
JPA Financial Planning Limited —Wolverhampton
- £25,500 - £32,500 a year
- Full-time
- Management
- Maintenance
- Microsoft Office
- Free parking
Quick apply
1h
Head of Young RBC
Birmingham City University —Birmingham
- £70,564 - £79,840 a year
- Full-time
- Hybrid work
- Management
- English
- University
6d
Quality Manager
Trifast —Walsall
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Head of Service
Civic Recruitment Limited —Walsall
- £59.72 an hour
- Full-time
- Leadership
Quick apply
11d
CX Team Member
Foot Locker —Telford
- £10.00 - £14.12 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
12d
Personal Customer Advisor
Bullen Healthcare —Stourbridge
- From £12.91 an hour
- Full-time
- Microsoft Office
- Travel
- In-person
- Free parking
- Flexible schedule
Quick apply
1h
Perfume Sales Consultant
DXB Perfume —Brierley Hill
- £12.75 an hour
- Part-time
- Sales
- Social media management
- Merchandising
Quick apply
Travel Consultant
Trailfinders —Solihull
- £44,000 - £49,000 a year
- Sales
Property Manager
LRG —Kidderminster
- £29,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
14d
Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple
YourPerfectStay —Birmingham
- £16 an hour
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Deputy AR Manager
Aston University —Birmingham
- £38,784 - £46,049 a year
- Full-time
- Analysis skills
- University
- Organisational skills
- Annual leave
14d
Customer Service Coordinator
Reconomy Connect —Telford
- Full-time
- Hybrid work
- Microsoft Word
- Hospitality
- Microsoft Excel
- Free parking
- Employee assistance programme
Senior Leasehold Property Manager
Department for Work and Pensions —Birmingham
- £57,946 - £68,205 a year
- Overtime
- Hybrid work
- Management
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Head of Investment Centre of Excellence
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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NFU Mutual Breakdown Incident Advisor

RAC -
Walsall

Apply Now

Job details

Permanent
Up to £28,260.66 a year
7 days ago

Benefits

Free parking
Annual leave
Company pension
Car scheme
On-site parking

Qualifications

Customer service

Full job description

About The Role

RAC has an exciting opportunity in our NFUM team as a Breakdown Incident Manager on a Full time Permanent basis. This will be based in our Bescot Head Office, Walsall.

The purpose of this position is to provide an efficient, responsive and quality telephony service to all National Farmers Union Mutual (NFUM) customers.

The Salary for this position is up to £28,260.66 - depending on experience

Shift patterns range between Monday – Sunday, 6am-10pm, Full Time - 35 hours per week

What we offer

At RAC, our colleagues do whatever it takes to help our customers. And we believe in rewarding you in return. As well as a competitive salary, you’ll have all these extra benefits:

Eligibility to join our bonus scheme.
23 Days Annual Leave
Option to join RAC’s Group Personal Pension scheme where we will match / contribute up to 6.5% on qualifying earnings.
2 x Basic Salary Core Employer funded Life Assurance cover (4 x for pension scheme members) with the option to flex up to 10 x cover through our flexible benefits offering.
Family leave support including paid time off, flexibility and resources to help balance work and family commitments.
Confidential personal support service, available 24 hours a day every day of the year for you and any family members ages 16+ in your household.
Car salary sacrifice scheme – after 12 months of employment, where you’ll enjoy significant tax savings, including electric vehicle options.
FREE RAC Ultimate Complete Breakdown Service from Day One.
Access to Orange Savings, our online discounts portal offering 1000’s of savings on high street retailers, supermarkets, holidays, tech and much, much more.
FREE onsite parking.

When you join us you will automatically be opted into our Colleague Share Scheme, called ‘Owning it together’. This is a unique opportunity for our colleagues to get rewarded for the outstanding work they deliver, to share in the future success of the RAC and is no ordinary work benefit, incentive, or bonus!

We’re committed to developing a culture that is representative of the diverse communities we serve and one which is open, accessible, collaborative, and inclusive. We welcome applicants of all backgrounds and experiences.

What you'll do....

Offer the best possible and cost-effective solution ensuring provision of a professional and quality service, which meets or exceeds customers needs and agreed organisational goals.

Respond to all incoming calls to customers broken down at the roadside quickly and effectively, to take full details of the breakdown, establish the driver’s entitlements and requirements.

Manage the time to attend the customer at the roadside through effective communication, identifying how the customer can be proactively managed through to satisfactory completion.

Ensure all relevant contact is made to customers to ensure their welfare and safety

Develop positive relationships with all colleagues within Roadside Services, taking responsibility for own actions, supporting others’ decisions and assisting Roadside Services in the delivery of inspirational customer service.

Liaise and communicate with internal and external contacts ensuring that resources are available and services are provided on a timely and efficient basis, taking responsibility for the quick and effective resolution of all customers’ needs.

Contribute to defined individual and team performance targets, which achieve profitability, growth and service excellence.

Constantly update and maintain product and skills based knowledge in order to provide inspirational service

Skillsets from a receptionist, contact centre or call centre background work well in this position as quality customer service is a priority. We are looking for a passionate and energetic colleague to join our growing NFUM Team where together we are all #OrangeHeroes!

Need to exhibit behaviours consistent with RAC core values:

Handle it Together
Exceptional Service
Raise The Bar
Own It

If this role fits your skillsets, go ahead and apply now!

Apply Now

Refine Your Search

centre head jobs in walsall, wmd

NFU Mutual Breakdown Incident Advisor

Head of Security Operations

Neurodevelopmental Service Lead (Adult ASD Service)

Hub Manager HM: Business

Procurement Manager

Senior Administrator

Senior Administrator

Head of Young RBC

Quality Manager

Head of Service

CX Team Member

Personal Customer Advisor

Perfume Sales Consultant

Travel Consultant

Property Manager

Your Perfect Stay (YPS) Luxury Serviced Apartments | Birmingham Guest Experience Executive Multiple

Deputy AR Manager

Customer Service Coordinator

Senior Leasehold Property Manager

Head of Investment Centre of Excellence

I want to receive the latest job alerts for centre head in walsall, wmd

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