Line service technician Work, Jobs in Walsall (with Salaries)

2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
Customer Support Technician Site ( United Utilities )
SCC —Birmingham
- Overtime
- Hybrid work
- Administrative experience
- Organisational skills
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Birmingham
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
1d
Junior IT Technician
Doocey Group —Tipton
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer networking
Sample Registration Technician
Eurofins UK Food Testing —Wolverhampton
- Full-time
- Microsoft Outlook
- Laboratory experience
- Microsoft Office
- Free parking
- Annual leave
Quick apply
5d
Technician, Customer Service
Carrier —Telford
- £24,785 - £49,420 a year
- Full-time
- Hybrid work
- Customer service
- Supervising experience
- Presentation skills
IT Support Technician
Datasystems (Midlands) Limited —Cannock
- £26,000 - £29,500 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Teaching Technician - College of Medicine and Health - 95967 - Grade 4
University of Birmingham —Birmingham
- £27,546 - £32,595 a year
- Full-time
- Laboratory experience
- English
- University
7d
CAD Technician
Doocey Group —Cradley Heath
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Civil engineering
Field Service IT Technician
Apogee Corp —Birmingham
- Monday to Friday
- Customer service
- Windows
- Computer networking
- Employee assistance programme
- Employee discount
1d
Simulation Technician (Maternity Cover)
University of Wolverhampton —Wolverhampton
- £26,707 - £28,778 a year
- Temporary
- Hybrid work
- Doctoral degree
- University
- First Aid Certification
- Free parking
- Annual leave
Project Technician / Engineer - Midlands
nGeneration —Birmingham
- £28,678 a year
- Weekend availability
- Hospitality
- Microsoft Excel
- Maintenance
- Annual leave
Quick apply
IT Field Service Technician
The Peninsular and Oriental Steam Navigation Company —Coleshill
- Rotating shift
- ERP systems
- Windows
- Microsoft Office
Quick apply
Service Technician
Paul Rigby Group —Birmingham
- £32,000 - £45,000 a year
- Full-time
- Customer service
- Maintenance
- Automotive diagnostics
- Employee discount
Quick apply
Diagnostic Technician - Ford
Johnsons Cars —Sutton Coldfield
- £36,000 - £39,000 a year
- Overtime
- Maintenance
- Automotive diagnostics
- Employee discount
Service Centre Manager
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
IT Technician
Epson —Telford
- £26,437 a year
- Full-time
- Windows
- Continuous improvement
- Computer networking
Quick apply
Bank Driver/ Maintenance Technician
Priory Group —Willenhall
- £12.71 an hour
- Monday to Friday
- Plumbing
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
2d
Maintenance Operative
Urbanbubble —Birmingham
- £14,000 - £16,000 a year
- Part-time
- Maintenance
- School
- Annual leave
- Referral programme
Quick apply
5d
Service Engineer/Technician
Buehler An ITW Company —Coventry
- Full-time
- ERP systems
- Microsoft Office

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2nd Line IT Support Technician

bk plus
Shenstone

Quick apply

Job details

Permanent | Full-time

Benefits

Employee assistance programme
Car scheme

Qualifications

Operating systems
LAN
Windows
IT support
Computer networking
Organisational skills
Mac OS
IT
Communication skills
VPN

Full job description

We are currently recruiting for a Second Line IT Support Technician. The role will be responsible for providing advanced technical assistance to end users, supporting the resolution of incidents and service requests escalated from the first line support team. This role requires a solid understanding of IT systems, outstanding problem-solving abilities, and the capacity to work efficiently under pressure to maintain high levels of customer satisfaction.

As a 2nd Line IT Support Technician your role will include:

Respond to and resolve basic and complex technical incidents and service requests from users, ensuring timely and effective solutions.

Diagnose and troubleshoot hardware, software, network, and system issues, both remotely and on-site as required.

Install, configure, and maintain IT infrastructure including desktops, laptops, mobile devices, printers, and network equipment.

Document all resolution activities in the service management system, ensuring accurate and up-to-date records.

Collaborate with third party vendors and escalate issues when necessary to ensure prompt resolution.

Assist with the deployment of software updates, patches, and security measures across the organisation.

Contribute to the development and continual improvement of IT support processes and documentation.

Participate in IT projects, including system upgrades, rollouts, and migrations as directed by IT management.

Maintain compliance with organisational policies and procedures, including data protection and information security standards.

The Ideal 2nd Line will have:

Proven experience in an IT support role, preferably within a second line or similar capacity.

A Strong knowledge of Windows and/or Mac operating systems, Microsoft 365, and common business applications.

Experience troubleshooting network issues (LAN, WAN, Wi-Fi, VPN) and basic server administration.

Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.

Strong organisational skills and the ability to prioritise workload effectively.

Relevant IT certifications (e.g., CompTIA, Microsoft, Cisco) are desirable but not essential.

In return bk plus will offer:

25 days holiday + bank holidays

Access to an EAP system

24 hour access to GP

Access to a Green Car Scheme

4X death in service

**Please note for a short period the role may involve working from an office in Aldridge before working in Lichfield**

Diversity & Inclusion at bk plus

At bk plus, inclusion and diversity are central to our values. We have an authentic focus on inclusion, enabling our people to feel they can bring their whole self to work and ensuring everyone feels supported, respected and confident to make a valuable contribution to our company and to our clients.

Quick apply

Refine Your Search

line service technician jobs in walsall

2nd Line IT Support Technician

Customer Support Technician Site ( United Utilities )

IT Field Support Technician - T2 / Second Line Immediate Start

Junior IT Technician

Sample Registration Technician

Technician, Customer Service

IT Support Technician

Teaching Technician - College of Medicine and Health - 95967 - Grade 4

CAD Technician

Field Service IT Technician

Simulation Technician (Maternity Cover)

Project Technician / Engineer - Midlands

IT Field Service Technician

Service Technician

Diagnostic Technician - Ford

Service Centre Manager

IT Technician

Bank Driver/ Maintenance Technician

Maintenance Operative

Service Engineer/Technician

I want to receive the latest job alerts for line service technician in walsall

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