Medical receptionist Work, Jobs in Waltham, Ess (with Salaries)

Medical Receptionist
My-iClinic —London
- From £27,000 a year
- Part-time
- Hospitality
- Patient care
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Optical Assistant Receptionist
Hakim Group —London
- £12.71 - £13.50 an hour
- Full-time
- Patient care
- Employee discount
Medical Receptionist/Telephonist in General Practice
Dr Jefferies and Partners —London
- From £24,852 a year
- Full-time
- GP surgery experience
- Organisational skills
- Front desk
- Profit sharing
Quick apply
11d
Clinic Receptionist
The Clinic —Winchmore Hill
- £13 - £14 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Clinic Receptionist/Administrator
Amazin U Clinic —London
- Up to £28,000 a year
- Weekend availability
- Sales
- Customer service
- English
- Employee discount
Quick apply
12d
Medical Receptionist (Full-time)
Wellbeing Centres —London
- From £14 an hour
- 8 hour shift
- Google Suite
- Administrative experience
- Front desk
Quick apply
12d
Dental Receptionist
Invisiblebraces4u —Hackney
- £12.71 an hour
- Weekend availability
- Customer service
- Patient care
Quick apply
6d
Clinic Receptionist
Kerban Projects —Chelsea
- From £13.50 an hour
- Part-time
- Sales
- Social media management
- Computer literacy
Quick apply
Medical Receptionist
Staff Partners Business —Luton
- £14.00 - £14.24 an hour
- Temporary
- GP surgery experience
- Medical terminology
- Communication skills
1d
Patient or Carer Representatives Quality Network for Older Adults Mental Health Services (QNOAMHS)
Royal College of Psychiatrists —London
- £140 a day
8d
Dental Receptionist
Dental Beauty Partners —Battersea
- £12.21 - £15.00 an hour
- Full-time
- Customer service
- Patient care
Quick apply
Medical Laboratory Assistant (Bank Hours), Sample Reception
Health Services Laboratories (HSL) —London
- Up to £14.80 an hour
- No experience needed
- Computer skills
- Communication skills
2d
Dental Receptionist/Administrator
Laurel Cottage Dental Practice —Hemel Hempstead
- £27,000 - £37,500 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
13d
Receptionist and Administrator
Medicus Health Partners —Enfield
- £12.71 an hour
- Part-time
- Customer service
- GP surgery experience
- Microsoft Office
- Free parking
- Store discount
Quick apply
5d
Dental Receptionist
tooth —London
- £28,600 - £33,280 a year
- Full-time
- English
- Administrative experience
- IT
- Employee discount
- Sick pay
Quick apply
11d
Bank Medical Secretary
Spire Healthcare —Ilford
- Computer literacy
- IT
- Communication skills
- Annual leave
3d
Dental Receptionist & Patient Experience Lead
Hampstead Dental Studio —London
- £32,000 - £40,000 a year
- Full-time
- English
- In-person
- Nursing
Quick apply
12d
Receptionist
Birchwood Dental Practice —Hatfield
- £12.71 - £13.50 an hour
- Overtime
- Computer skills
- In-person
- Communication skills
- Free parking
Quick apply
4d
Dental Receptionist – Front of house (Central London Private Practice)
ODL Dental Clinic —London
- £13.50 - £15.50 an hour
- Full-time
- Administrative experience
- In-person
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
Receptionist NHS
Penrose Health —London
- £25,000 - £26,500 a year
- Full-time
- GP surgery experience
- Communication skills
Quick apply

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Medical Receptionist

My-iClinic -
London

Quick apply

Job details

Part-time | Full-time | Part-time upon request
From £27,000 a year
1 day ago

Benefits

Free parking
Health & wellbeing programme
Annual leave
Discounted or free food
Company pension
Company events
Private medical insurance
Employee discount
Transport links
On-site parking

Qualifications

Hospitality
Ophthalmology
Patient care
Organisational skills
Front desk
Communication skills
Time management

Full job description

My- IClinic is a modern, fast-growing ophthalmic clinic based in the heart of North London, focused on delivering outstanding, patient-first eye care. Family-owned and co-founded by consultant ophthalmic surgeons Mr John Bolger and Mrs Bola Odufuwa Bolger, the clinic is built on decades of clinical expertise and international recognition in advanced eye surgery and education.

Mr Bolger brings over 30 years of experience in ophthalmology and is a pioneer of micro-incision cataract surgery in the UK, while Mrs Bolger is an internationally acclaimed lecturer and respected leader in the field of ophthalmic surgery. Together, they have created a practice that blends world-class clinical standards with a genuinely supportive and collaborative team culture.

At My- IClinic, innovation, learning, and continuous improvement are part of everyday working life. The clinic embraces modern, efficient ways of working and invests in developing its people, making it an ideal environment for those starting their careers in healthcare. This is a place where you can build real skills, be part of a high-performing team, and contribute directly to improving patients’ lives through exceptional eye care.

The Opportunity

We are seeking a highly organised, compassionate, and professional Medical Receptionist to join our growing clinic team. This is a patient-facing, front-of-house role and the first point of contact for patients, visitors, and clinicians.

As Medical Receptionist, you will play a key role in delivering a welcoming, calm, and efficient experience for every patient. You will manage reception duties, coordinate appointments, support patient pathways, and ensure all interactions reflect empathy, professionalism, and high standards of care. This role is ideal for someone who thrives in a busy clinical environment and takes pride in supporting patients through often sensitive and emotional healthcare decisions.

Key Responsibilities

Front of House & Patient Experience

Act as the first point of contact for patients, visitors, clinicians, and external partners.
Greet patients warmly and professionally, supporting them throughout their visit.
Maintain a clean, organised, and welcoming reception and waiting area at all times.
Handle patient enquiries, concerns, and questions with empathy, discretion, and professionalism.
Anticipate patient needs and provide reassurance to reduce anxiety and enhance confidence.
Open and close the clinic in line with rota requirements.

Patient Journey & Appointment Coordination

Support patients through their journey from initial enquiry through consultation, treatment, and follow-up.
Act as a consistent point of contact, ensuring clear communication at every stage.
Coordinate appointments with clinicians, nurses, and wider teams to ensure smooth patient flow.
Ensure patients understand appointment details, preparation instructions, and aftercare guidance.
Arrange follow-up appointments, reviews, and post-treatment checks.
Track patient progress to ensure appointments and documentation are completed accurately and on time.

Reception, Administration & Clinic Operations

Book appointments and manage clinician diaries efficiently.
Process payments, refunds, and invoices accurately and sensitively.
Manage all incoming communications, including telephone, email, WhatsApp, and digital enquiries.
Maintain accurate, up-to-date, and GDPR-compliant patient records.
Scan, upload, and manage clinical and administrative documentation.
Monitor front-of-house stock levels and support daily clinic operations.
Provide administrative support to clinicians and senior staff as required.

Enquiry Management & Patient Support

Respond to patient enquiries in a timely, supportive, and professional manner.
Follow up enquiries to assist patients with booking appointments without pressure.
Re-engage previous enquiries where appropriate.
Support reporting on appointment activity and patient flow.
Encourage long-term patient relationships through excellent service and care.

Marketing & Patient Engagement Support

Assist with patient feedback, reviews, and testimonials (with consent).
Support responses to patient enquiries via social media and digital platforms in line with clinic standards.
Contribute ideas to improve patient communication and overall experience.
Support clinic events or engagement initiatives where required.

Governance & Compliance

Adhere to all clinical governance, confidentiality, and data protection requirements.
Follow clinic policies, procedures, and best practice guidelines.
Participate in training, audits, and quality improvement initiatives.
Escalate any concerns, incidents, or risks appropriately.
Maintain mandatory training and professional competencies.

Requirements

Essential

Minimum of 2 years’ experience in a patient-facing reception or front-of-house role.
Excellent verbal and written communication skills.
Confident, friendly, and emotionally intelligent communicator.
Strong organisational and multitasking skills in a fast-paced environment.
Experience managing appointment diaries.
Confident using computer systems, email, Word, Excel, and databases.
Calm, compassionate, and professional manner.
Excellent attention to detail and time management skills.
Ability to work Monday to Friday, 8:30–17:30 (40 hours), with flexibility when required.
Proactive, self-motivated, and solution-focused approach.
Team player with a flexible and adaptable mindset.
Commitment to personal development and delivering outstanding patient care.

Desirable

Experience in healthcare, clinical reception, hospitality, or high-end customer service.
Familiarity with patient pathways or consultation-based environments.
Experience using clinical systems such as Pabau CRM, Medisight, or OpenEyes ERM.
Strong problem-solving skills and ability to anticipate issues.
Experience supporting events, patient education, or promotional activity.
Interest in patient engagement, marketing, or social media.

What we offer

Private Medical Insurance post probation

Monday to Friday shift schedule

Rota shifts to support work life balance, time in lieu for additional hours worked

Pension Scheme through Nest

Social Events – Company Fun Friday’s, regular company events

Wellbeing- Organic weekly fruit, discounted treatments post probation

28 days annual leave, inclusive of bank holiday

Free On-site car parking.

Pay: From £27,000.00 per year

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Transport links

Application question(s):

Can you confirm your commute is under 45minutes/ you would relocate closer to N12 9RY?
Can you share a brief summary of why you have applied for this role?

Work Location: In person

Quick apply

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medical receptionist jobs in waltham, ess