Service coordinator Work, Jobs in Waltham, Ess (with Salaries)

Staff Support Manager
ABM —Hounslow
- Overtime
- Team management
- Leadership
- Annual leave
8d
Customer Service Coordinator
Hill Group UK —Waltham Abbey
- Computer literacy
- Organisational skills
- Computer skills
- Employee discount
Technical Sales Support (Project Coordination)
Reconomy Connect —Waltham Abbey
- Full-time
- CRM software
- Organisational skills
- In-person
- Store discount
- Employee assistance programme
11d
Customer Operations & Sales Coordinator
UK FOOD PACKAGING —Waltham Cross
- £25,420.00 - £41,273.21 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
Quick apply
4d
Attendance and Wellbeing Coordinator
Enfield Council —Enfield
- £46,968 - £50,085 a year
- Call to connect
- Annual leave
- Employee assistance programme
Fleet Coordinator
KJ PCO RENTALS LTD —Enfield
- £30,000 - £32,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
2d
Data Coordinator (London, Entry-Level)
Medpace, Inc. —London
- Full-time
- Microsoft Word
- English
- Bachelor's degree
- Annual leave
- Work from home
Service Coordinator
Dyno Rod —Enfield
- £28,100 - £32,000 a year
- Full-time
- CRM software
- Word processing
- Computer literacy
- Free parking
- Life insurance
Quick apply
11d
Client Services Co-ordinator OOH
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Part-time
- Hospital
- Front desk
Workplace Operations Coordinator - London
Brave —London
- £50,000 - £60,000 a year
- Google Suite
- Computer literacy
- Human resources
Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor
St John's Way Medical Centre —London
- £525 a week
- Temporary
- Computer literacy
- GP surgery experience
- Administrative experience
Quick apply
4d
Meetings & Event Sales Co-ordinator
Bromley Court Hotel —Bromley
- £27,810 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
4d
Casting Coordinator
Universal Extras —Iver
- £27,500 - £29,500 a year
- Overtime
- Hybrid work
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Health & wellbeing programme
Quick apply
10d
Junior Clerk / Office Assistant (Temporary Contract, end 31st December 2026)
39 Essex Chambers —London
- From £32,708 a year
- Temporary
- Customer service
- Administrative experience
- Analysis skills
Quick apply
4d
Recovery Coordinator
Change Grow Live —Barnet
- £28,557.79 - £32,802.41 a year
- Remote
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Guest Service Coordinator - Thursday - Monday Role 2026
Nomad Temporary Housing —Vauxhall
- £25,000 - £28,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- CRM software
- Hospitality
Quick apply
Airport Services Duty Supervisor - London Heathrow
Qatar Airways —London
- Computer literacy
- English
- Bachelor's degree
Sales and Logistics Coordinator
Euro Car Parks —London
- £27,000 - £40,000 a year
- Full-time
- Microsoft Word
- Sales
- Computer literacy
Quick apply
Full Time Coordinator, Flight Operations, London LHR
American Airlines —London
- Weekend availability
- Bachelor's degree
- Conflict management
- Organisational skills
3d
Call Handler/ Administrator
CRGH —London
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Annual leave
- Employee discount
Quick apply
11d

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Staff Support Manager

ABM -
Hounslow

Apply Now

Job details

Full-time
8 days ago

Benefits

Annual leave

Qualifications

Resource allocation planning
Onboarding coordination
Team management
Aviation passenger services
Leadership
Rota coordination

Full job description

Description

LOCATION: London Heathrow Airport

SHIFT PATTERN: Monday to Friday, 40 hours per week

SALARY: Competitive

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at [email protected]. We're here to help!

OVERVIEW OF JOB DESCRIPTION

The core purpose of the Staff Support Manager is to deliver the daily resource plans, ensuring that we always have

the right resource, in the right place, at the right time to deliver exceptional passenger assistance services to

passengers requiring support (PRS). Reporting directly to the Planning Manager, the job holder acts as the vital

operational bridge between medium and long-term planning and dynamic, on-the-day deployment.

By directly managing the Staff Support team and Payroll Coordinators, this role places a heavy emphasis on proactive

absence management, rigorous attendance tracking and immediate floor plan optimisation. The Staff Support

Manager ensures that on-shift resource variances are instantly addressed, operational discipline is maintained to the

highest standards and administration relating to roster updates, overtime and return-to-work actions is seamlessly

executed.

MAIN DUTIES & RESPONSIBILITIES

Daily Resource Delivery & Service Excellence

Lead and deliver daily operational floor plans across all Heathrow terminals, working closely with the allocation team to ensure colleagues are deployed dynamically and efficiently to match flight volumes and live passenger numbers.

Monitor and evaluate live operations to identify any floor plan variances, taking proactive and immediate resourcing actions through agreed procedures to maintain uninterrupted passenger assistance.

Ensure that all Airport Authority Service Level Agreements (SLAs) are met, and that the on-shift team represents the company brand with exceptional professionalism and customer service.

OUR VALUES AND BEHAVIOURS

Respect - This means respecting each other, great communication, valuing contributions, respecting differences and supporting one another.

Collaboration - This is all about teamwork and remembering that we are all working towards the same goal. It’s also about how we work with our clients and their other suppliers. We are one team!

Integrity - This is about being honest, reliable and trustworthy and always delivering on promises.

Innovation - This is about striving to always improve, working smarter, coming up with new ideas and having the confidence to share them. At the same time it’s about embracing change.

Excellence - This is all about striving to be the very best brand ambassador, exceeding expectations to build value and give us and our clients a real competitive advantage.

Trust - This is all about being consistent, organised and reliable. It’s also about doing what you say you are going to do and not promising what you can’t deliver.

Absence Management & Compliance

Produce and analyse weekly and monthly sickness and absenteeism reports, highlighting critical trends and presenting findings to the Planning Manager to support strategic long-term workforce optimisation.

Oversee the coordination of return-to-work meetings, occupational health referrals and basic disciplinary investigations related to persistent attendance or timekeeping failures.

Control the allocation and authorisation of annual leave in coordination with operational peaks, ensuring terminal coverage levels are robustly maintained and holiday balances are managed.

Team Leadership & System Governance

Line manage, motivate, and mentor the Staff Support Agents and Payroll Coordinators to ensure high standards of administrative and operational efficiency are delivered daily.

Oversee the accurate and timely on-day updating of the time and attendance system (Find My Shift) regarding overtime, sickness, lateness and shift adjustments.

Ensure that the administrative team maintains fully audited, accurate records of working hours and roster variations in strict accordance with contractual and regulatory obligations.

Coordinate new starter actions including the orientation for new or relocating colleagues, ensuring they are fully trained on local terminal procedures, floor plans and shift systems.

Conduct regular team meetings and briefings to ensure effective communication of operational changes, scheduling forecasts and core business updates

Apply Now

Refine Your Search

service coordinator jobs in waltham, ess

Staff Support Manager

Customer Service Coordinator

Technical Sales Support (Project Coordination)

Customer Operations & Sales Coordinator

Attendance and Wellbeing Coordinator

Fleet Coordinator

Data Coordinator (London, Entry-Level)

Service Coordinator

Client Services Co-ordinator OOH

Workplace Operations Coordinator - London

Patient Services Co-ordinator (GP Receptionist/Administraton) Self-Employed Contractor

Meetings & Event Sales Co-ordinator

Casting Coordinator

Junior Clerk / Office Assistant (Temporary Contract, end 31st December 2026)

Recovery Coordinator

Guest Service Coordinator - Thursday - Monday Role 2026

Airport Services Duty Supervisor - London Heathrow

Sales and Logistics Coordinator

Full Time Coordinator, Flight Operations, London LHR

Call Handler/ Administrator

I want to receive the latest job alerts for service coordinator in waltham, ess

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