Station manager Work, Jobs in Waltham Cross, Ess (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Enfield
- Full-time
- Customer service
- English
- Administrative experience
Customer Service Live Chat Agent
Mr Lender —Loughton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
7d
Operative
Westmill Foods —Enfield
Quick apply
Collections Agent
Mr Lender —Loughton
- Full-time
- Customer service
- Data entry
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
7d
Head of Growth
JamDoughnut Ltd —Loughton
- From £75,000 a year
- Full-time
- Social media management
- In-person
- Marketing
- Free parking
- Employee discount
Quick apply
Station Manager – Campervan Rentals
Indie Campers —London
- Weekend availability
- English
- Referral programme
Quick apply
Duty Customer Experience Manager
GTS Rail Operations Limited —London
- Rotating shift
- Employee discount
Senior Customer Success Manager - UK
Recharge —London
- £84,705.88 - £105,882.35 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Bachelor's degree
- No degree
Quick apply
Driver Manager
FirstGroup —Chingford
- Employee assistance programme
- Employee discount
10d
Station Support Manager
London Ambulance Service NHS Trust —New Malden
- £55,524 - £62,652 a year
- Full-time
- Management
6d
Customer Experience Manager
Sainsbury's —London
- From £36,450 a year
- Customer service
- Retail management
- Leadership
- Employee discount
1d
Yard Supervisor
Windsor Waste Management Ltd —Brentwood
- £34,970 a year
- Overtime
- Organisational skills
- In-person
- Time management
- Free parking
Quick apply
13d
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
19h
General Manager (multi site)
B Kitchen —London
- £38,000 - £42,000 a year
- Full-time
- Hospitality
- Management
- Leadership
Quick apply
Manager, Airport Services - London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Customer service
10d
Station Manager, UK
Fastned —London
- Full-time
- Hybrid work
- English
- Bachelor's degree
- Travel
- Flexible schedule
Quick apply
Assistant General Manager
TeamSport —Edmonton
- Up to £31,515 a year
- Weekend availability
- Bar
- Training & development
13d
Assessor Manager
GTS Rail Operations Limited —London
- Analysis skills
- Leadership
- Communication skills
- Employee discount
General Manager
Zest Leisure Group —London
- £39,000 - £44,000 a year
- Café
- Annual leave
- Employee assistance programme
Service Colleague (Express)
ASDA —London
- £13.10 - £14.35 an hour
- Part-time
- Employee assistance programme
- Employee discount

I want to receive the latest job alerts for station manager in waltham cross, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

station manager jobs near waltham cross, ess

Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Enfield

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

station manager jobs in waltham cross, ess

Delivery Station Liaison Agent

Customer Service Live Chat Agent

Operative

Collections Agent

Head of Growth

Station Manager – Campervan Rentals

Duty Customer Experience Manager

Senior Customer Success Manager - UK

Driver Manager

Station Support Manager

Customer Experience Manager

Yard Supervisor

Client Services Co-Ordinator Accounts

General Manager (multi site)

Manager, Airport Services - London LHR

Station Manager, UK

Assistant General Manager

Assessor Manager

General Manager

Service Colleague (Express)

I want to receive the latest job alerts for station manager in waltham cross, ess

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected