Application support analyst Work, Jobs in Walton On The Naze, Ess (with Salaries)

Application Support Analyst
MultiFreight Limited —Ipswich
- £27,000 - £30,000 a year
- Full-time
- Analysis skills
- Organisational skills
- In-person
Quick apply
11d
Service Desk Analyst
Care UK —Colchester
- Maintenance
- Training & development
Learning Data Analyst
University of Suffolk —Ipswich
- £33,002 - £36,636 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Senior Service Analyst - AIT130
Transport for London —Pier
- £63,000 - £67,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
7d
Business Systems Analyst II
Arch Capital Group Ltd. —Colchester
- Full-time
- Computer Science
- Software troubleshooting
- Analysis skills
10d
Quality Assurance Analyst
Southern Communications Group —Melton
- £28,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- APIs
- Free parking
- Employee assistance programme
Senior Business Analyst
Fred. Olsen —Ipswich
- Full-time
- Agile
- Employee discount
10d
Graduate IT Analyst
Textron Specialized Vehicles —Ipswich
- Full-time
- Azure
- Computer Science
- Customer service
- Annual leave
- Employee assistance programme
IT Cyber Security Analyst
Trinity House —Harwich
- £38,996 - £44,406 a year
- Analysis skills
4d
Cyber Security Analyst
SmartestEnergy —Ipswich
- £55,000 - £60,000 a year
- Remote
Quick apply
Technical Product Director
The Registered Office (UK) Ltd —Ipswich
- Full-time
- CRM software
- Management
- Analysis skills
Quick apply
Infrastructure Engineer
Tarmac —Colchester
- Weekend availability
- Travel
- Employee discount
Data Engineer
Geotech Sub Alliance —Ipswich
- Azure
- DevOps
- Agile
- Annual leave
- Employee assistance programme
Quick apply

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application support analyst jobs near walton on the naze, ess

Application Support Analyst

MultiFreight Limited
Ipswich

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year
11 days ago

Qualifications

Technical troubleshooting
Accounting software
ERP software
Analysis skills
Software quality assurance
Organisational skills
Software testing
Customer support
Customer interaction
Application support
Communication skills

Full job description

To apply, please send your CV and a covering letter.

Application Support Analyst

Location: Ipswich, Suffolk
Salary: £27,000 – £30,000 depending on experience
Hours: Monday to Friday, 8:45am – 5:00pm

About MultiFreight
MultiFreight is one of the UK's leading providers of logistics software, helping freight forwarders, customs brokers and warehouse operators improve efficiency through our range of specialist software solutions. As we continue to grow and invest in the future of our products, we're looking for an enthusiastic Application Support Analyst to join our Customer Services Team.

The Role
This is an excellent opportunity for someone who enjoys solving problems, learning new software and delivering outstanding customer service. Working as part of our support team, you'll investigate customer queries, troubleshoot software issues and help customers get the very best from our applications. We're looking for someone who enjoys understanding how things work, takes ownership of problems and isn't afraid to dig a little deeper to find the right solution.

Key Responsibilities

Provide application support via telephone, email and Microsoft Teams.
Investigate and resolve customer software queries.
Take ownership of support cases through to resolution.
Work closely with colleagues to troubleshoot more complex issues.
Liaise with our Development team where software changes are required.
Help customers make the best use of our software.
Assist with software testing and quality assurance when required.

About You
You may already have experience in:

Application or Software Support
IT Helpdesk
Freight Forwarding or Customs
Warehouse Management
Customer Service within a software environment

You'll also have:

Excellent communication skills.
Strong troubleshooting and analytical abilities.
A positive, customer-focused attitude.
Good organisational skills.
A willingness to learn and develop.

Experience with business software, ERP or accounting systems would be an advantage, but is not essential.

Why Join MultiFreight?
You'll join a friendly and experienced team where you'll receive ongoing training, develop your technical knowledge and play an important role in supporting customers across our software portfolio. If you're looking for a varied role within a successful and growing software company, we'd love to hear from you.

To apply, please send your CV and a covering letter.

Pay: £27,000.00-£30,000.00 per year

Work Location: In person

Quick apply

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application support analyst jobs in walton on the naze, ess

Application Support Analyst

Service Desk Analyst

Learning Data Analyst

Senior Service Analyst - AIT130

Business Systems Analyst II

Quality Assurance Analyst

Senior Business Analyst

Graduate IT Analyst

IT Cyber Security Analyst

Cyber Security Analyst

Technical Product Director

Infrastructure Engineer

Data Engineer

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