Customer service supervisor Work, Jobs in Wanstead, Gtl (with Salaries)

Customer Service Supervisor
Wanstead Domestic Appliances —London
- £25,420 - £33,500 a year
- Full-time
- Supervising experience
- Organisational skills
- Computer skills
Quick apply
Customer Service Supervisor
MKP LONDON LTD —Forest Gate
- £25,420 - £45,000 a year
- Full-time
- Spanish
- Data analysis skills
- English
Quick apply
8d
Team Leader - 21 Soho Square
ST James Facilities —London
- £39,250 a year
- Full-time
- Word processing
- Writing skills
- English
Quick apply
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Front Office Supervisor
Five Pizza Hospitality Services UK Ltd. —London
- £2,500 - £3,200 a month
- Weekend availability
- Hotel
- Supervising experience
- Conflict management
- Free parking
- Health & wellbeing programme
Quick apply
3d
POP Mart Store Supervisor - Brick Lane Pop-Up
Pop Mart UK —London
- £31,000 a year
- Weekend availability
- Customer service
- English
- Supervising experience
- Employee assistance programme
- Flexible schedule
Quick apply
6d
Customer Service Supervisor
TLC Care —Pinner
- Full-time
- Computer literacy
- Continuous improvement
- Front desk
- Employee discount
Quick apply
Assistant Store Manager - Canary Wharf
Chisholm Hunter Ltd —London
- Full-time
- Sales
- Customer service
- Retail management
Quick apply
Shift Station Manager (Passenger assistance) (Volume)
Network Rail —London
- £43,588 - £69,839 a year
- Weekend availability
- Customer service
- Training & development
- Leadership
1d
Customer Service Team Leader
Morgan Sindall Property Services Limited —Chingford
- £30,617.60 - £35,000.00 a year
- Full-time
- Training & development
- Employee assistance programme
- Employee discount
7d
Call Centre Team Leader
Expert Law —North Finchley
- £25,420 - £35,000 a year
- Full-time
- CRM software
- Analysis skills
- Computer skills
Quick apply
8d
Contact Centre Shift Manager (Full time)
Pinnacle Group —Chelmsford
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Team Leader
Paddy Power —Romford
- From £14.40 an hour
- Part-time
- Customer service
- Employee discount
- Sick pay
11d
Supervisor
Smiggle —London
- Part-time
- Customer service
- In-person
- Training & development
- Store discount
- Annual leave
Quick apply
Bar Shift Leader
Hoptimistic Pubs —Buckhurst Hill
- £13 an hour
- Part-time
- Hospitality
- Bar
- Inventory control
Quick apply
Customer Experience Supervisor
KITH —London
- Weekend availability
- Customer service
- Team management
- Retail management
Sales Advisor / On Shift Duty Manager
Hackstons —London
- £31,000 - £33,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Store discount
- Annual leave
Quick apply
4d
Cafe Supervisor (Assistant Manager)
Fantail —Finsbury Park
- £28,000 - £30,000 a year
- Weekend availability
- Hospitality
- Customer service
- Restaurant management
- Employee discount
- Flexible schedule
Quick apply
Store Supervisor - O2 Icon Outlet London
Skechers USA Ltd —London
- Customer service
- Supervising experience
- Leadership
Quick apply
POP Mart - Store Supervisor (Oxford Street)
Pop Mart UK —London
- £31,000 a year
- Weekend availability
- Customer service
- English
- Supervising experience
- Employee assistance programme
- Flexible schedule
Quick apply
6d

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Customer Service Supervisor

Wanstead Domestic Appliances
London

Quick apply

Job details

Full-time
£25,420 - £33,500 a year

Qualifications

Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Supervising experience
Staff training
Organisational skills
Computer skills
Customer interaction
Training & development
Team motivation leadership
Communication skills
Time management
Rota coordination

Full job description

About the Role

We are seeking a Customer Service Supervisor to oversee customer service operations for our retail appliance store and online sales platform. The successful candidate will supervise and coordinate the customer service team, ensure excellent customer support, and contribute to improving service quality and operational efficiency.

Key Responsibilities

* Directly supervise and coordinate the daily activities of the customer service team.

* Handle complex customer enquiries, complaints, returns, exchanges, and warranty claims.

* Liaise with customers and internal departments to resolve service and operational issues.

* Develop and support training for customer service staff.

* Establish and monitor staff rotas and workloads to meet business requirements.

* Monitor customer feedback and discuss service improvements with management.

* Maintain accurate customer service records and prepare service reports.

* Ensure a high standard of customer service across the retail store, telephone, email, and online sales platform.

Skills & Requirements

* Previous experience in customer service; supervisory experience is preferred.

* Excellent communication and interpersonal skills.

* Strong problem-solving and complaint-handling abilities.

* Ability to supervise, motivate, and develop a team.

* Good organisational and time management skills.

* Proficient in Microsoft Office and customer service systems.

* Ability to work under pressure and manage multiple priorities.

Pay: £25,420.00-£33,500.00 per year

Work Location: In person

Quick apply

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customer service supervisor jobs in wanstead, gtl