A Day in the Life of the Role
This is a hands-on, relationship-focused role at the heart of Her Cadence, our creative peer support and co-design programme for girls and young women aged 14 to 25.
You might start by preparing the space with facilitators and welcoming participants as they arrive. During a session, you could be checking in with a young woman who needs some additional support, helping the group shape ideas for future activities, coordinating a visiting mentor, or making sure a creative or wellbeing session runs safely and smoothly.
Outside of sessions, you may follow up with participants or parents, update programme records, coordinate upcoming activities with facilitators, or capture feedback and actions for the Project Lead. Her Cadence is built with girls and young women, not simply delivered to them. Your role is to provide the consistency, relationships and practical coordination that allow their voices to genuinely shape the programme.
Role Overview
The Project Coordinator plays a central role in the day-to-day delivery of Her Cadence, a dedicated programme for girls and young women aged 14 to 25.
Her Cadence brings together peer support, wellbeing, creativity, mentoring, personal development and co-design. Participants are encouraged to build confidence, explore their interests, develop positive relationships and have a genuine say in how the programme develops. You will be a consistent and trusted presence for participants, helping sessions remain welcoming, organised, safe and responsive to their needs.
This is not a counselling or therapeutic role. However, participants may discuss wellbeing, relationships or personal experiences. You must therefore be able to listen appropriately, maintain professional boundaries, recognise safeguarding concerns and follow the correct escalation procedures.
We are looking for someone who is warm and approachable, but equally organised, dependable and confident in maintaining the structure and boundaries needed for high-quality work with young people.
Location
- East London, primarily Barking and Dagenham.
- Applicants should be able to travel reliably to programme venues.
- Some planning and administrative work may be completed remotely where appropriate.
- Reasonable work-related travel expenses will be reimbursed in accordance with organisational policy.
Contract & Hours
- Part-time, 10 hours per week.
- Fixed-term contract for 9 months.
- Hours will primarily be structured around programme delivery, preparation, participant support and essential administration.
- Evening work will be required depending on the programme timetable.
- Weekend activity may be required for events, showcases or other programme activities, with reasonable notice wherever possible.
Salary
- £15.00 per hour.
- 10 hours per week.
- Salary paid in accordance with True Cadence CIC's standard payroll arrangements.
- Reasonable work-related travel expenses will be reimbursed in accordance with organisational policy.
Reporting Structure
- Reports to the Project Lead (Programme Director).
- The Project Lead holds overall responsibility for programme direction, delivery standards, outcomes and management oversight.
- The Project Coordinator is responsible for day-to-day programme coordination, participant relationships and on-the-ground implementation.
- Works closely with facilitators, mentors, volunteers and other programme staff.
- Escalates safeguarding, welfare, delivery and operational concerns promptly to the Project Lead.
- Acts as an organisational representative during programme activity and is trusted to make appropriate practical decisions to maintain safety, continuity and quality.
Key Responsibilities
Programme Coordination & Delivery
- Coordinate the practical delivery of Her Cadence sessions and activities.
- Prepare spaces, registers, materials and programme resources.
- Welcome participants and help maintain a safe, inclusive and supportive environment.
- Coordinate with facilitators, mentors and visiting contributors around programme activity.
- Support positive group dynamics and respond calmly and appropriately when challenges arise.
- Ensure agreed programme actions and activities are followed through.
- Support the smooth running of events, visits, showcases and other programme activities where required.
Participant Engagement & Co-design
- Build consistent, positive and professional relationships with girls and young women participating in Her Cadence.
- Support appropriate individual check-ins with participants.
- Listen to participants' interests, goals, ideas and feedback.
- Create meaningful opportunities for participants to influence programme activities and decisions.
- Support co-design activities, participant-led ideas, events and creative outputs.
- Encourage participation without pressuring young women to disclose personal experiences or participate beyond their comfort level.
- Help participants identify relevant opportunities for personal development, leadership, volunteering and progression.
Wellbeing & Safeguarding
- Help maintain a physically and emotionally safe programme environment.
- Recognise and respond appropriately to safeguarding and welfare concerns.
- Follow True Cadence CIC's safeguarding, confidentiality and escalation procedures.
- Maintain clear and appropriate professional boundaries with participants.
- Record and escalate safeguarding or welfare concerns accurately and promptly.
- Work appropriately alongside specialist wellbeing partners where participants require additional support.
- Understand the limits of the Coordinator role and refer concerns or needs requiring specialist intervention.
Communication & Relationships
- Maintain appropriate communication with participants in accordance with organisational procedures.
- Build positive relationships with parents and carers where appropriate, particularly for participants under 18.
- Communicate effectively with facilitators, mentors, volunteers and programme colleagues.
- Liaise professionally with schools, referral organisations and community partners where required.
- Follow up appropriately where participants disengage or require additional support.
- Represent True Cadence CIC professionally during programme activities.
Administration, Monitoring & Evaluation
- Maintain accurate attendance, consent and participant records.
- Record programme activity, incidents and relevant observations.
- Collect participant feedback and evidence of outcomes.
- Keep programme trackers and digital records accurate and up to date.
- Provide clear and timely updates to the Project Lead.
- Support monitoring, evaluation and funder reporting by maintaining reliable programme evidence.
Essential Requirements
- Experience working directly with children or young people in a youth, community, education, creative, wellbeing or similar setting.
- Able to build positive and trusted relationships with young people while maintaining appropriate professional boundaries.
- Good understanding of safeguarding responsibilities when working with children and young people.
- Confident supporting groups and responding calmly and appropriately when challenges arise.
- Strong listening and interpersonal skills, with the ability to help young people feel heard, respected and included.
- Comfortable supporting youth voice, participation and co-design rather than simply delivering activities to young people.
- Clear and professional communicator, comfortable engaging with participants, parents/carers, facilitators and colleagues.
- Organised and dependable, with the ability to coordinate sessions, maintain accurate records and follow through on agreed actions.
- Able to exercise good judgement, recognise the boundaries of the role and escalate concerns appropriately.
- Comfortable using Microsoft Office and shared digital systems.
- Able to travel reliably to programme venues across Barking and Dagenham and wider East London.
- Committed to equality, inclusion and creating a safe and empowering environment for girls and young women.
Skills & Personal Qualities We’re Looking For
- Warm and approachable while maintaining professional boundaries.
- Calm, emotionally mature and able to exercise sound judgement.
- A strong listener who respects young people's individual experiences and choices.
- Reliable and consistent.
- Confident dealing appropriately with sensitive situations.
- Organised and practical.
- Able to balance structure with participant-led decision-making.
- Resourceful when plans change.
- Collaborative and supportive when working with facilitators, mentors and colleagues.
- Genuinely committed to helping girls and young women build confidence, agency and opportunities.
Desirable
- Previous experience working specifically with girls and young women.
- Experience in youth work, mentoring, wellbeing, community development or creative programmes.
- Experience facilitating youth voice, consultation or co-design.
- Experience supporting young people with additional needs.
- Experience working with schools, referral organisations or community partners.
- Familiarity with Barking and Dagenham or wider East London communities.
- An interest or background in music, creative arts or creative wellbeing.
- Relevant youth work, safeguarding, mental health first aid or first aid training.
Occupational Requirement
Her Cadence is a dedicated programme for girls and young women aged 14 to 25. The Project Coordinator works closely and consistently with participants within a girls-only environment, including supporting individual wellbeing conversations, relationship-building, safeguarding and activities where participants may discuss sensitive personal experiences.
Due to the nature and context of these duties, this post is open to women only as an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010.
Additional Information
True Cadence CIC is an equal opportunities employer and is committed to creating an inclusive working environment. We welcome applications from suitably qualified candidates from a wide range of backgrounds, subject to the occupational requirement applicable to this particular post. Safeguarding is central to Her Cadence. Appointment may be subject to an Enhanced DBS check, satisfactory references and completion of required safeguarding procedures.
Applications will be reviewed on a rolling basis, so we encourage you to apply early as the vacancy may close before the advertised deadline. Due to the high volume of applications we receive, we regret that we may be unable to respond individually to unsuccessful applicants or provide feedback.
Pay: £15.00 per hour
Expected hours: 10.0 per week
Benefits:
- Casual dress
- Company events
- Company pension
- Employee discount
- Paid volunteer time
- Sick pay
- Store discount
- Work from home
Work Location: In person
