Client services occupations Work, Jobs in Wantage, Oxf (with Salaries)

Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Customer Service Advisor 4-6 month FTC
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
Library Services Co- Ordinator
EBSCO —Didcot
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Trust Services Partner
NHSProfessionals —Reading
- £26,000 a year
- Monday to Friday
- Hospital
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Service Advisor
Metric Group Ltd —Swindon
- £26,403.49 a year
- Full-time
- CRM software
- English
- Conflict management
- Free parking
- Store discount
Quick apply
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Administrative experience
- Employee discount
Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education
Faria Online Schools —Oxford
- Full-time
- Remote
- Communication skills
- School
Quick apply
11d
Customer Growth & Business Administrator
Point2Point IT Limited —Swindon
- £15 an hour
- Part-time
- CRM software
- AI
- Communication skills
- Free parking
Quick apply
3d
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative
CSafe —Long Crendon
- Full-time
- Hybrid work
- English
- Travel
- IT
Quick apply
14d
Client Services Assistant
Charity Link —Reading
- £26,000 - £27,000 a year
- Full-time
- Hybrid work
- Quality control
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Quick apply
11d
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Commercial Advisor - Retention & Loyalty
Gigaclear —Abingdon
- £25,000 a year
- Full-time
- Employee assistance programme
Quick apply
12d
Customer Growth & Retention Executive
Smiths News —Swindon
- £26,800 a year
- Microsoft Powerpoint
- Microsoft Word
- Communication skills
- Free parking
- Referral programme
5d
Customer service executive (M/F/D)
TE Connectivity —Swindon
- Microsoft Word
- Travel
Digital Engagement Consultant
Oxford University Press —Oxford
- Hybrid work
- Public speaking
- Presentation skills
- Travel
- Employee discount
Account Manager
Oxford University Press —Oxford
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee discount
Customer Support Administrator
ASSA ABLOY —Reading
- Microsoft Word
- Computer literacy
- Hotel
- Annual leave
10d

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client services occupations jobs near wantage, oxf

Customer Service Advisor 4-6 month FTC

Hachette UK -
Didcot

Apply Now

Job details

Full-time | Fixed term contract
£24,689 a year

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Customer service call handling
Internal department liaison
Continuous improvement
Customer support
Customer interaction
Supply chain customer service

Full job description

Division

Hachette UK Distribution

Department

Customer Services

Location

Hely Hutchinson Centre, Milton Road, Didcot, Oxfordshire, United Kingdom, OX11 7HH

Salary

£24,689 (+ benefits, + bonus)

Contact type

Full Time Fixed-term

Publishing division

Hachette UK Distribution

Closing date

Sunday, 30th August 2026

Who we are and what we do

At Hachette UK Distribution we provide leading-edge fulfilment and warehousing services to over thirty publishers, specialising in a wide variety of sectors including trade, illustrated, educational, academic, professional and children’s books. With over 80 million units despatched annually, we’re committed to our mission of making it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.

In our Customer Services team, you will work closely with our publishers and our trade, education and academic customers to provide them with a ‘best in class’ service experience.

Hachette UK Distribution is part of the Hachette UK publishing group.

What you'll be doing

On a typical day you will be responding to emails and telephone calls, processing orders, coordinating deliveries, organising collections with carriers, investigating claims (e.g. shortages, damages), and issuing refunds as well as other general administration tasks.

You will be working to ensure all targets are met, demonstrating growth mindset by working with your team leader to identify and promote change that improves customer and publisher experience, and ensures that continued high standards of quality and productivity are delivered.

In this role, you work on different tasks within your team and across teams, when there is a need to support other areas. You will also work closely with Operational and Credit Service colleagues when investigating and resolving publisher and customer issues.

This role offers the opportunity to become an essential part of a leading Customer Services team and gain lots of experience regarding distribution and elements of the publishing industry.

Following your initial training period, which will be based in our offices in Didcot, Oxfordshire, you will be able to make the most of the current hybrid working model (minimum 2 days per week in the office). The hours will be 9am to 5pm (35 hours per week) with a one-hour lunch break working Monday to Friday.

Who we are looking for

Do you strive to provide outstanding service with a personal touch? Do you exceed expectations by taking ownership and being solution-focused? Do you want to build strong and trusted relationships? If so, we would love to hear from you.

Why should you be excited about this opportunity? Well, Hachette UK Distribution has seen real growth in the past 5 years; moved into a new state of the art facility and has built a reputation for being ‘best in class’ in our industry.

Are you interested? Then read on to find out more!

You will live and breathe our Customer Service Vision and have a passionate and proactive approach to delivering excellent customer service. You will enjoy liaising with, and collaboratively working with, the Operations team and Credit Services team as well as our client publishers to resolve issues and proactively seek to continuously improve processes and procedures.

It is highly likely that you will already have proven experience of working in the following roles and/ or industries: Hospitality, Retail, Customer Service Advisor, Customer Service Assistant, Customer Account Manager, Customer Support, Customer Care Advisor, Complaints Handler, Customer Experience, Customer Excellence, Telesales, Call Centre.

What we offer

Our people are our greatest asset and our benefits reflect this. Therefore, we offer an extensive list of benefits that include:

35 days annual holiday including Bank Holidays
Pension Plan and Life Assurance schemes
Company enhanced family policy including maternity, paternity and shared parental
Reward programme giving discounts, savings and cash back at numerous retailers
2 Community Days per year
Cycle to Work scheme
Eye care vouchers
Generous discounts on books we publish
Mental Health First Aiders / Champions and an Employee Assistance Programme (EAP)
Wide-ranging training library
Development Programmes including Mentoring
Staff Events
Many employee networks to join
Free onsite parking
Free tea and coffee

Our commitment

Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.

If you are shortlisted and need us to make any adjustments to help you attend your interview, please let us know.

We will notify all candidates of the outcome of their application.

Apply Now

Refine Your Search

client services occupations jobs in wantage, oxf

Customer Service Advisor 4-6 month FTC

Customer Service Advisor 4-6 month FTC

Customer Service Advisor

Corporate Account Manager

Library Services Co- Ordinator

Trust Services Partner

Client Service Advisor

Audi Corporate Account Executive

Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education

Customer Growth & Business Administrator

Customer Success Specialist

Customer Service Representative

Client Services Assistant

Customer Success Manager

Commercial Advisor - Retention & Loyalty

Customer Growth & Retention Executive

Customer service executive (M/F/D)

Digital Engagement Consultant

Account Manager

Customer Support Administrator

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