Acquisition manager Work, Jobs in Wapping, Gtl (with Salaries)

Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
17h
Senior Executive Assistant / Business Manager
CareADHD —Canary Wharf
- £50,000 - £60,000 a year
- Microsoft Powerpoint
- Microsoft Outlook
- SharePoint
Quick apply
Assistant Manager
Therapie Clinic —London
- £33,500 - £39,500 a year
- Customer service
- Organisational skills
- Leadership
- Paid training
- Annual leave
1d
Film and Event Co-ordinator
Queen Elizabeth Olympic Park - LLDC —London
- £38,342 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Sr Manager, PayPal Credit – Acquisition Strategy & Delivery
paypal —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Analysis skills
- Annual leave
Sales Knowledge Manager
Revolut —London
- £13,600 - £16,000 a month
- Sales
- English
- Project management
Portfolio Manager
Wave —London
- £142,000 - £203,300 a year
- Remote
- Data analysis skills
- English
- Analysis skills
12d
Talent Partner
Ocean Infinity —London
- Up to £70,000 a year
- Full-time
- Communication skills
2d
General Manager
Jobs In. Fitness —London
- £60,000 - £70,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
Recruitment Administrator
Jatt advisory limited —London
- £24,420.00 - £66,810.59 a year
- Full-time
- Sales
- Social media management
- Salesforce
Quick apply
1d
Sales Enablement Manager (Operations)
Revolut —London
- £10,700 - £21,700 a month
- English
- Communication skills
Global Talent Acquisition Senior Manager – Operations CoE
Boston Consulting Group —London
- Full-time
- Analysis skills
- Human resources
- Communication skills
12d
Sales Manager - London and South East
PYRAMID DISPLAY MATERIALS LTD —Sidcup
- £50,000 - £60,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
2d
Agile Delivery Manager
Reward Gateway —London
- £78,000 - £83,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Software development
- Agile
Proposition Development Manager
AlzheimersSociety —London
- £39,866 - £44,295 a year
- Travel
- Organisational skills
- In-person
8d
Employee Relations Specialist
Southern Housing —Farringdon
- £43,000 a year
- Full-time
- In-person
- Annual leave
10d
Senior Talent Acquisition Partner
Dust —London
- £70,000 - £100,000 a year
- Full-time
- Bar
- AI
Assistant store manager- Stratford- London
Michael Kors —London
- £45,000 - £65,000 a year
- Full-time
- Management
- Sales
- English
- Annual leave
- Employee assistance programme
Recruitment Manager
The Bread Factory —London
- Bakery
Data Governance Manager
AlzheimersSociety —London
- £50,898 - £56,553 a year
- Remote
2d

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Customer Success Manager

LM Talent Solutions
London

Quick apply

Job details

Permanent | Full-time
£45,000 - £50,000 a year
17 hours ago

Benefits

Casual dress
Work from home
Referral programme

Qualifications

Salesforce
B2B
Financial services
SaaS
Account management
Communication skills

Full job description

Customer Success Manager, London

£45,000- £50,000 plus benefits

Hybrid (2 Days in Office, usually Wed and Fri)

About the Role

We are seeking a commercially minded and customer-focused Customer Success Manager to join a growing SaaS business operating within the digital marketing and eCommerce technology sector. This role is responsible for managing a portfolio of enterprise and mid-market clients, helping them maximise value from a customer acquisition and engagement platform while driving measurable improvements in performance, retention, and revenue growth.

The successful candidate will combine strategic account management, customer success best practices, and commercial ownership to build strong client relationships, deliver measurable outcomes, and identify opportunities for growth and expansion. You will work with an exciting portfolio of well-known global brands across retail, fashion, consumer electronics, and lifestyle sectors, including AllSaints, Dyson, Samsung, Puma, and other recognised international organisations.

Key Responsibilities

Act as a trusted advisor to clients, understanding their business objectives, challenges, and growth opportunities.
Own and manage a portfolio of SaaS customers, driving platform adoption, engagement, retention, and customer satisfaction.
Build strong relationships with key stakeholders across marketing, eCommerce, CRM, and digital teams.
Lead onboarding and implementation activities, ensuring customers achieve value quickly and effectively.
Develop success plans that align platform capabilities with customer objectives and KPIs.
Monitor programme and platform performance, proactively identifying optimisation opportunities.
Conduct regular customer meetings, Quarterly Business Reviews (QBRs), Annual Reviews, and strategic planning sessions.
Analyse performance data and customer health metrics to deliver actionable recommendations.
Support customers in improving acquisition, engagement, retention, and customer lifetime value outcomes.
Drive adoption of new features, functionality, and product enhancements.
Own renewal conversations and contribute towards Net Revenue Retention (NRR) targets.
Identify opportunities for upselling, cross-selling, and account expansion.
Partner with customers to ensure long-term success, value realisation, and contract renewal.
Maintain accurate account plans, forecasts, and customer success documentation.
Collaborate closely with Sales, Product, Technical Support, Marketing, and Finance teams to deliver exceptional customer experiences.
Act as the voice of the customer, providing feedback that informs product development and service improvements.
Support the continuous improvement of customer success processes, playbooks, and best practices.

Ideal Candidate Experience

2–5 years' experience in Customer Success, Account Management, Client Services, or Digital Marketing.
Previous experience working within a SaaS environment is essential.
Experience managing B2B SaaS customers throughout the customer lifecycle, including onboarding, adoption, renewal, and expansion.
Exposure to eCommerce technology, performance marketing, CRM, loyalty, referral marketing, or customer engagement platforms would be highly beneficial
Proven track record of managing and growing customer accounts while achieving retention and revenue objectives.
Strong understanding of SaaS customer success methodologies, customer health metrics, retention strategies, and value-based account management.
Knowledge of eCommerce and digital marketing principles, including acquisition, conversion, retention, and customer lifetime value.
Comfortable working with data, reporting, and performance metrics to drive recommendations and business outcomes.
Strong commercial awareness with the ability to identify growth opportunities within customer accounts.
Excellent stakeholder management, presentation, and communication skills.
Highly organised with the ability to manage multiple clients and competing priorities.
Customer-focused and consultative in approach.
Commercially minded with strong business acumen.
Proactive, accountable, and solutions-oriented.
Collaborative and adaptable, thriving in a fast-paced, scaling business.
Motivated by delivering measurable outcomes for customers and the business.

What We Offer

Opportunity to work directly with globally recognised brands including AllSaints, Samsung and Puma, and other leading international organisations.
Exposure to a high-growth SaaS and technology environment.
The opportunity to influence customer success strategy and contribute to business growth.
Clear progression opportunities within a growing Customer Success function.
A collaborative culture that values ambition, ownership, innovation, and continuous development.

We encourage applications from individuals who may not meet every requirement but can demonstrate the skills, potential, and mindset needed to succeed in the role.

Pay: £45,000.00-£50,000.00 per year

Benefits:

Casual dress
Referral programme
Work from home

Work Location: Hybrid remote in London

Quick apply

Refine Your Search

acquisition manager jobs in wapping, gtl

Customer Success Manager

Senior Executive Assistant / Business Manager

Assistant Manager

Film and Event Co-ordinator

Sr Manager, PayPal Credit – Acquisition Strategy & Delivery

Sales Knowledge Manager

Portfolio Manager

Talent Partner

General Manager

Recruitment Administrator

Sales Enablement Manager (Operations)

Global Talent Acquisition Senior Manager – Operations CoE

Sales Manager - London and South East

Agile Delivery Manager

Proposition Development Manager

Employee Relations Specialist

Senior Talent Acquisition Partner

Assistant store manager- Stratford- London

Recruitment Manager

Data Governance Manager

I want to receive the latest job alerts for acquisition manager in wapping, gtl

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