Helpdesk specialist Work, Jobs in Wapping, Gtl (with Salaries)

IT Helpdesk Specialist
Coveo —London
- Customer service
- IT
- Communication skills
Quick apply
IT Support Specialist - London
Legora —London
- Full-time
2d
IT Support Specialist I
Market News —London
- £31,000 - £36,000 a year
- Full-time
- Microsoft Access
- Azure
- Software troubleshooting
- Annual leave
- Employee assistance programme
Quick apply
13d
IT Support Specialist
Flicknmix Ltd —London
- £28,000 - £33,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
6d
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
6d
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
8d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
6d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
6d
Customer Service / Admin Support - Weekends / Remote
Think Specialist Recruitment —Hemel Hempstead
- £15 an hour
- Temporary
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
23h
IT Operations Specialist
Auction Technology Group —London
- Azure
- AWS
- Scripting
IT Support Analyst
Abound —London
- £40,000 - £50,000 a year
- Full-time
- Scripting
- Computer networking
- Communication skills
- Gym membership
Freshdesk coordinator
Inspiration Healthcare Ltd —London
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
9d
CUSTOMER SUPPORT SPECIALIST
Sigma Consulting Group —London
- £30,000 a month
- Full-time
- Hybrid work
- Communication skills
Quick apply
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
7d
Receptionist
CFC —London
- Up to £32,000 a year
- Full-time
- Customer service
- English
- Communication skills
Quick apply
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Product Support Specialist - Institutions
Opus 2 —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
Analyst GEI
European Bank for Reconstruction and Development —London
- Full-time
- Microsoft Excel
- English
- Analysis skills
2d
Concierge
Mitie —London
- Full-time
- Customer service
- Microsoft Office
- IT

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helpdesk specialist jobs near wapping, gtl

IT Helpdesk Specialist

Coveo -
London

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Job details

Qualifications

Jira
Operating systems
Customer service
DNS
Mac OS
ServiceNow
IT
Communication skills
Intune
Help desk
VPN

Full job description

Power seamless work behind the scenes!

Ever wondered what it takes to keep an entire company running smoothly behind the scenes? As an IT Helpdesk Specialist at Coveo, you'll be the first point of contact for employees seeking technical support, making sure their day keeps moving, no matter the issue.

From solving access challenges to troubleshooting devices, your role is essential to maintaining a seamless, people-first support experience. You'll collaborate across the organization while building strong technical foundations and a deep understanding of how IT drives productivity.

As our IT Helpdesk Specialist, you will:

Act as the first line of support for internal technical issues, including account setup, password resets, device troubleshooting, and application support.
Triage, track, and resolve requests through our IT service management system, ensuring timely and clear communication.
Escalate complex issues to higher support levels while keeping users informed and confident throughout the process.
Support onboarding and offboarding by preparing hardware and ensuring access is ready on time.
Document recurring issues and solutions to improve internal knowledge bases and self-service resources.

Here is what will qualify you for the role:

At least 2 years of experience in a technical helpdesk or a similar environment.
Foundational knowledge of Windows and macOS operating system and hardware, and common workplace tools such as Microsoft 365, Slack, and Zoom.
Strong communication and customer service skills, with the ability to explain technical concepts clearly.
A proactive mindset with curiosity and a drive to solve problems.

What will make you stand out:

Experience with IT ticketing systems such as Jira Service Management or ServiceNow.
Familiarity with identity and access management and device management tools (e.g., Entra ID, OKTA, Google Workspace, Jamf, Microsoft Intune).
Understanding of networking fundamentals (VPN, DNS, Wi-Fi).
Comfortable using command line tools to troubleshoot and investigate technical issues.

Do you think you can bring this role to life? Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.

Quick apply

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helpdesk specialist jobs in wapping, gtl

IT Helpdesk Specialist

IT Support Specialist - London

IT Support Specialist I

IT Support Specialist

IT Helpdesk Specialist, UK

Technical Support Specialist

Analyst – Desktop Support

Remote Support Desk Operative

Second Line Support Analyst – RCJ & Judicial

Customer Service / Admin Support - Weekends / Remote

IT Operations Specialist

IT Support Analyst

Freshdesk coordinator

CUSTOMER SUPPORT SPECIALIST

Technical Support Associate - London

Receptionist

Business Support Administrator

Product Support Specialist - Institutions

Analyst GEI

Concierge

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