Service manager Work, Jobs in Wapping, Gtl (with Salaries)

Cleaning Operations Manager
L&Q —London
- £48,691 - £53,725 a year
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
2d
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
12d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
5d
Reception Manager/Concierge Monday - Friday
CH&CO —London
- £40,170 a year
- 8 hour shift
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
- Employee discount
Regional Customer Service Manager
Sanctuary Group —London
- £59,291 a year
- Temporary
- Customer service
- Annual leave
- Employee discount
Quick apply
8d
Operations Support Manager
CitySprint —Bermondsey
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
7d
Deputy Service Manager
Change Grow Live —London
- £46,683.60 - £51,101.95 a year
- Management
- Communication skills
- Annual leave
- Employee assistance programme
5d
Service Manager
Saha —London
- £39,062.75 a year
- Full-time
- Annual leave
- Employee discount
General Manager - Monday to Friday
Thomas Franks Ltd —London
- £55,000 a year
- Full-time
- Customer service
- Contracts
- School
- Employee assistance programme
- Employee discount
Quick apply
Service Manager
Citizens Advice —East London
- £42,771 a year
- Hybrid work
- Management
- Contracts
- Leadership
- Annual leave
8d
Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
5d
Junior Service Manager
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £49,387 - £56,515 a year
- Weekend availability
- Customer service
- Communication skills
5d
Back of House (BOH) and Logistics Assistant Manager
Smart Group Ltd —London
- £32,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee discount
Quick apply
9d
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
9d
Security Manager
UniTrust —London
- £63,700 a year
- Full-time
- Management
- Customer service
- Presentation skills
- Employee assistance programme
- Sick pay
Quick apply
1d
Experience & Engagement Manager
Virgin Active —London
- £36,582 a year
- Weekend availability
- Annual leave
- Employee discount
14d
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
1d
Team Manager- Navigator
Shaw Trust —East London
- £38,266 - £44,643 a year
- Annual leave
- Employee assistance programme
Duty Manager
Vignette Collection —London
- Weekend availability
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
2d

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Cleaning Operations Manager

L&Q -
London

Apply Now

Job details

Permanent | Full-time
£48,691 - £53,725 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Driving Licence
Leadership
Communication skills

Full job description

Title: Cleaning Operations Manager

Contract Type: Permanent, Full Time

Salary: £48,691 per annum to £53,725 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance* (If policy requirements are met*)

Grade: 9

Reporting Office: London, Stratford

Persona: Agile

Working Pattern: 35 hours per week, Monday to Friday with regular evening work required (final working pattern to be agreed)

Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)

Closing Date: 10th June 2026

Interviews will be held in person on Thursday 18th June 2026

Please click here for the role profile - Role Profile - Cleaning Operations Manager.doc

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.

Join our Corporate Facilities Management Team at L&Q!

This is an exciting opportunity to join our Corporate Facilities Management team and play a key role in delivering high-quality cleaning services across a diverse, multi-site portfolio.

In this role, you’ll take ownership of the operational and strategic delivery of cleaning services, leading and developing a high-performing team to consistently meet — and exceed — service expectations. You’ll work closely with stakeholders to ensure high standards are maintained across all sites, driving compliance with KPIs, audit requirements, and industry best practice.

You’ll also play a vital role in shaping and strengthening service delivery — from implementing new initiatives to improving processes and ensuring effective communication at every level. Your leadership will support the recruitment, development, and retention of a skilled workforce, ensuring teams are fully trained and equipped to deliver a professional, customer-focused service.

Reporting to the Head of Facilities Management, you’ll be a valued member of the team, contributing to the ongoing success and performance of our facilities services across London.

If you’re passionate about leading teams, driving service excellence, and making a tangible impact, we’d love to hear from you.

Your Impact in the Role:

Lead the delivery and ongoing development of cleaning services across a multi-site portfolio, ensuring high standards and consistent performance.

Manage and support operational teams to achieve and exceed KPIs, service targets, and audit requirements.

Build strong relationships with stakeholders, ensuring expectations are met and service delivery remains customer-focused.

Embed industry best practice across all sites, driving continuous improvement in service quality and efficiency.

Support the implementation of new initiatives, ensuring they are effectively communicated and delivered across teams.

Support recruitment, training, and retention of cleaning operatives, ensuring teams are skilled, compliant, and fully equipped.

Promote a strong health and safety culture, ensuring all processes and training requirements are met and evidenced.

Drive clear and professional communication at all levels, supporting wider departmental goals and performance.

What You’ll Bring:

Proven experience managing cleaning operations within a multi-site or complex environment.

Strong leadership skills, with the ability to develop, motivate, and manage high-performing teams.

Good knowledge of health and safety within a cleaning or facilities environment.

Excellent communication and influencing skills, with the ability to engage stakeholders at all levels.

Experience of delivering high-quality services in a fast-paced, target-driven environment.

A proactive, organised approach with a focus on continuous improvement and service excellence.

A full UK driving licence and flexibility to travel across sites, and work evenings where required.

If you require any reasonable adjustments at any stage during this process, including application stage, please email [email protected]

About L&Q:

We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.

250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.

People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values, which outline our core expectations and should be demonstrated at all times, and all levels, when representing L&Q – click here to read more.

At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.

When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.

Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.

Click here to find out more about L&Q and why you should join us!

ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time.

#TJ

Cleaning Operations Manager - 7868

Location: London - Stratford

Posted: 29/05/2026

Closing date: 10/06/2026

Closing time: 23:00

Apply Now

Refine Your Search

service manager jobs in wapping, gtl

Cleaning Operations Manager

Senior Customer Experience Manager

Client Engagement Manager

Senior Complaints Manager

Reception Manager/Concierge Monday - Friday

Regional Customer Service Manager

Operations Support Manager

Deputy Service Manager

Service Manager

General Manager - Monday to Friday

Service Manager

Duty Operations Manager

Junior Service Manager

Back of House (BOH) and Logistics Assistant Manager

Customer Experience Manager

Security Manager

Experience & Engagement Manager

Guest Services Manager

Team Manager- Navigator

Duty Manager

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