Customer care assistant Work, Jobs in Warboys, Cam (with Salaries)

Call Handler & Office Administrator
Volaris Solutions Limited —Huntingdon
- £25,000 - £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
3d
Customer Services Assistant
Central Coop —Huntingdon
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
Customer Assistant
Lidl —Stamford
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
1d
Retail Customer Service Assistant - Nights
bp Retail —Huntingdon
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Receptionist
briggate service centre ltd —Whittlesey
- From £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
8d
Customer Service Assistant
ESS Compass —Wyton
- £12.76 an hour
- Part-time
Receptionist / Administrator (Part-time from 13-00h to 16-00h)
Greenwood Academies Trust —Peterborough
- Part-time
- Free parking
- Annual leave
3d
Receptionist / Administrator (Part-time from 13:00h to 16:00h)
Stanground Academy —Peterborough
- £9,000 - £9,143 a year
- Part-time
- Free parking
- Annual leave
3d
Receptionist Bank
Care UK —Saint Ives
- £13 an hour
- Microsoft Office
- Care plans
- Annual leave
- Employee discount
Sales Assistant
Poundland —Saint Ives
- £16 - £20 an hour
- Customer service
- Employee discount
13d
Receptionist
David Lloyd Clubs —St. Neots
- Communication skills
- Employee discount
3d
Customer Services Assistant
ChelmsfordStarCoop —Ely
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
4d
Receptionist (Maternity Cover 1 year)
Priory Fields Surgery —Huntingdon
- £12.71 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Customer service
- Sick pay
Quick apply
3d
Administrative Assistant
Cambridge Management and Leadership School —Cambridge
- From £816 a month
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Receptionist/Administration Assistant
Judith Day Optometrist —Oundle
- £13.00 - £13.50 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Sick pay
Quick apply
3d
Mobility Showroom Sales Assistant
Anglia Healthcare & Mobility Ltd —Huntingdon
- £12.75 - £16.50 an hour
- Part-time
- Sales
- Customer service
- Organisational skills
Quick apply
13d
Sales Assistant MSA
WHSmith Travel —Cambridge
- Part-time
- Annual leave
- Employee assistance programme
Quick apply
Receptionist
Big Motoring World —Peterborough
- £12.71 an hour
- Weekend availability
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
3d
Customer Services Assistant - Instore Bakery
Central Coop —Cambridge
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
12d
Outlet General Assistant
Cotswold Company —Cambridge
- £13,988 a year
- Part-time
- Warehouse experience
- In-person
- Employee discount
2d

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customer care assistant jobs near warboys, cam

Call Handler & Office Administrator

Volaris Solutions Limited
Huntingdon

Quick apply

Job details

Part-time
£25,000 - £27,000 a year
3 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Facilities management
Maintenance
Microsoft Office
Administrative experience
Construction
Communication skills
Time management

Full job description

Salary is based on full-time, this role will have a pro-rated salary

Role Overview

We are looking for an organised, proactive, and customer-focused Reactive Maintenance Call Handler & Office Administrator to join our growing team. This role is central to the smooth operation of our reactive maintenance service, acting as the first point of contact for clients, coordinating maintenance requests, scheduling engineers and subcontractors, and providing administrative support across the business.

The successful candidate will thrive in a fast-paced environment, possess excellent communication skills, and be able to manage multiple tasks while maintaining high levels of accuracy and customer service.

Key Responsibilities

Reactive Maintenance Coordination

Answer incoming telephone calls, emails, and customer enquiries.
Log reactive maintenance jobs accurately within the company management system.
Prioritise and allocate work orders according to urgency and client requirements.
Schedule engineers and subcontractors to attend maintenance call-outs.
Monitor job progress and ensure service level agreements (SLAs) are achieved.
Liaise with clients, engineers, suppliers, and subcontractors regarding job updates.
Escalate urgent or unresolved issues to management when necessary.
Close completed jobs and ensure all supporting documentation is received and recorded.

Office Administration

Provide administrative support to the operations and management teams.
Maintain accurate records, databases, and filing systems.
Prepare quotations, purchase orders, and job-related documentation.
Process invoices and supplier paperwork.
Update spreadsheets and management reports.
Assist with compliance records, certifications, and health & safety documentation.
General office administration duties.
Support onboarding and administrative processes for new employees and subcontractors.

Customer Service

Always deliver exceptional customer service.
Maintain professional communication with clients and stakeholders.
Build strong working relationships with customers and service partners.
Handle customer queries and complaints efficiently and professionally.

Essential Skills & Experience

Previous experience in customer service, or administrative role.
Excellent telephone manner and communication skills.
Strong organisational and time-management abilities.
Ability to work under pressure and prioritise workloads effectively.
Good working knowledge of Microsoft Office (Word, Excel, Outlook).
High level of accuracy and attention to detail.
Professional and customer-focused approach.

Desirable Skills & Experience

Experience within facilities management, building maintenance, construction, or engineering sectors.
Experience coordinating engineers or subcontractors.
Knowledge of CAFM, job management, or scheduling software.
Understanding of reactive maintenance processes and service level agreements.

Personal Attributes

Reliable and self-motivated.
Positive and professional attitude.
Strong problem-solving skills.
Ability to work independently and as part of a team.
Adaptable and able to manage changing priorities.

Benefits

20 days holiday + bank holidays (Pro Rated)
Company pension scheme.

Pay: £25,000.00-£27,000.00 per year

Benefits:

Company pension

Work Location: In person

Quick apply

Refine Your Search

customer care assistant jobs in warboys, cam

Call Handler & Office Administrator

Customer Services Assistant

Customer Assistant

Retail Customer Service Assistant - Nights

Receptionist

Customer Service Assistant

Receptionist / Administrator (Part-time from 13-00h to 16-00h)

Receptionist / Administrator (Part-time from 13:00h to 16:00h)

Receptionist Bank

Sales Assistant

Receptionist

Customer Services Assistant

Receptionist (Maternity Cover 1 year)

Administrative Assistant

Receptionist/Administration Assistant

Mobility Showroom Sales Assistant

Sales Assistant MSA

Receptionist

Customer Services Assistant - Instore Bakery

Outlet General Assistant

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