Customer support & client services occupations Work, Jobs in Warkworth, Nth (with Salaries)

Aftercare Co-ordinator
Cherwell Windows —Banbury
- £25,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
Quick apply
2d
Customer Complaints Advisor
Return on Investment Ltd —Milton Keynes
- £24,850 - £26,000 a year
- Every weekend
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
Administrator (Key Accounts)
Drain Doctor —Brackley
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Computer literacy
- Microsoft Office
- Free parking
- Life insurance
Quick apply
8d
Client Services Coordinator (UK Wholesale)
Ingram Content Group —Deanshanger
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
13d
Customer Service Advisor - Outbound
PERI Ltd —Rugby
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
13d
Part Time Office Administrator / Customer Care Co-ordinator
Accessible Motor Company Limited t/a Fleximobility —Carterton
- £13,400 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
10h
Customer Service Specialist
James and James Fulfilment Ltd. —Northampton
- £27,675 a year
- Full-time
- Customer service
- Free parking
- Sick pay
Quick apply
Helpdesk Agent (Full Time Office Working inc weekends)
Ostara Systems —Milton Keynes
- £26,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- IT
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
14d
Ecommerce Coordinator (Customer Service, Orders & Platform Support)
Prodrive —Banbury
- Microsoft Excel
- Customer service
- In-person
- Employee discount
Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
2d
Customer Service Adviser
Warwick District Council —Leamington Spa
- £26,824 - £28,598 a year
- Part-time
- Customer service
- Computer literacy
- In-person
- Work from home
14d
Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
8d
Customer Service Advisor
Valda Energy —Bicester
- Up to £26,000 a year
- Customer service
- Negotiation
- Annual leave
- Employee assistance programme
Client Success Executive
BSI —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Spanish
- Salesforce
7d
Business Centre Executive
Return on Investment Ltd —Milton Keynes
- £23,500 - £24,500 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
Quick apply
6d
Call Handler
Teletrac Navman —Milton Keynes
- Full-time
- English
- Organisational skills
- Communication skills

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customer support & client services occupations jobs near warkworth, nth

Aftercare Co-ordinator

Cherwell Windows
Banbury

Quick apply

Job details

Part-time | Full-time
£25,000 - £30,000 a year
2 days ago

Benefits

Casual dress
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Administrative experience
Phone etiquette

Full job description

Job Title: Customer Services – Aftercare Coordinator

Reports To: Contracts Manager

Location: Operations Office, Mollington

Employment Type: Full-time - Part-time job share would be considered

Key Responsibilities:

Customer Liaison & Communication

· Act as the primary point of contact for customers following installation completion, managing all aftercare and warranty-related communication.

· Provide timely, clear, and empathetic responses to customer queries, concerns, or complaints related to snags, defects, or remedial work.

· Communicate expected timeframes for remedial visits or repairs, keeping customers informed throughout the resolution process.

· Manage customer expectations professionally, ensuring transparency about next steps, responsibilities, and resolution timelines.

· Coordinate with customers to schedule remedial work or service visits at convenient times, accommodating special requirements or constraints.

· Direct complex issues or escalations to the appropriate manager, ensuring swift and satisfactory resolution.

Remedial Work & Service Coordination

· Collaborate with the Contracts Manager and Operations Manager to allocate remedial works effectively between installation teams and service engineers.

· Maintain oversight of outstanding remedial cases, tracking progress from initial report through to successful resolution.

· Take care to identify remedial works vs service works, which may have a cost associated.

· Ensure all remedial and warranty works are logged accurately in internal systems, including relevant details, photographs, and customer feedback.

· Liaise closely with operational teams to confirm availability, materials, and access arrangements for remedial jobs.

· Where additional parts or resources are required, it should be clear how these requirements originated, and the appropriate code should be logged in the purchase order.

· Follow up with customers post-remedial visit to confirm satisfaction and close out cases in the system. Collect and final balances owed on remedials works.

· Ensure that invoices are raised for all chargeable service/non-warranty work, and collected ahead of the works being carried out.

Internal Communication & Reporting

· Keep internal CRM and job management systems up to date with detailed notes on aftercare cases, customer communications, and work progress.

· Provide regular updates to the Contracts Manager and senior management on aftercare workload, resolution times, and customer satisfaction metrics.

· Identify trends or recurring issues in aftercare cases and communicate these to management to support continuous improvement initiatives.

· Assist in developing or refining standard operating procedures (SOPs) related to aftercare and warranty management.

Job Types: Full-time, Part-time, Permanent

Pay: £25,000.00-£30,000.00 per year

Benefits:

Casual dress
Company events
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer support & client services occupations jobs in warkworth, nth

Aftercare Co-ordinator

Customer Complaints Advisor

Administrator (Key Accounts)

Client Services Coordinator (UK Wholesale)

Customer Care Coordinator

Team Lead - Customer Service

Customer Service Advisor - Outbound

Part Time Office Administrator / Customer Care Co-ordinator

Customer Service Specialist

Helpdesk Agent (Full Time Office Working inc weekends)

Contact Centre Advisor (Night Shift)

Customer Service Advisor

Ecommerce Coordinator (Customer Service, Orders & Platform Support)

Client Relations Executive

Customer Service Adviser

Service Delivery Manager

Customer Service Advisor

Client Success Executive

Business Centre Executive

Call Handler

I want to receive the latest job alerts for customer support & client services occupations in warkworth, nth

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