We're looking for a proactive, organised and customer-focused Event Administration Assistant to join our friendly Events team.
This is a part-time role with flexible working hours, offering an exciting opportunity to become an integral part of our Event Administration team.
The primary focus of the role is coordinating our couples' tasting journey, from preparing tasting paperwork to gathering menu selections, dietary requirements and allergens, crockery orders and completing post-tasting administration. Alongside this, you'll support the Event Administration team with the day-to-day planning and administration of weddings and events, helping to ensure every client receives an exceptional experience throughout their planning journey.
No two days are the same, making this an ideal role for someone who enjoys being organised, working with people and keeping multiple projects moving.
Key Responsibilities
Tasting Coordination (Primary Responsibility)
- Take ownership of the planning and administration of all client tasting sessions.
- Schedule tasting appointments with couples and internal departments.
- Prepare tasting paperwork, menus and supporting documentation.
- Organising table plans for the live Tasting days.
- Place orders with our event hire companies for crockery and glassware.
- Gather menu selections prior to each tasting.
- Accurately record all dietary requirements, allergens and special requests.
- Liaise with the kitchen team to ensure all tasting information is communicated clearly.
- Update proposals and client records following each tasting.
- Produce revised menu proposals and quotations where required.
- Ensure all post-tasting administration is completed accurately and efficiently.
Event Administration
- Support the Event Administration team with the planning and administration of weddings and events.
- Prepare client documentation and final event paperwork.
- Respond to client enquiries by telephone and email.
- Maintain accurate records within our CRM system.
- Assist with diary management and scheduling.
- Liaise with internal departments to ensure smooth event planning.
- Support showcase events and occasional weekend tasting sessions.
We're Looking For Someone Who
- Is highly organised with excellent attention to detail.
- Enjoys administration and keeping information accurate and well organised.
- Has excellent written and verbal communication skills.
- Can manage multiple tasks and prioritise their workload.
- Is confident using Microsoft Office, particularly Outlook, Word and Excel.
- Is quick to learn new systems and software.
- Enjoys working as part of a team.
- Has a positive, proactive attitude and enjoys helping others.
- Previous administration or customer service experience is desirable.
- Hospitality or events experience would be an advantage but is not essential.
Why Join Us?
You'll become part of a supportive, passionate team delivering some of the region's most memorable weddings and events.
This role offers genuine opportunities to develop your administration skills, gain experience in event planning and become involved with exciting business projects and new technology as the company continues to grow.
Pay: £27,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
Application question(s):
- Are you located within 20 miles of the job role?
- How many years of Project Management Experience do you have?
Education:
- A-Level or equivalent (preferred)
Experience:
- Administrative: 5 years (preferred)
Licence/Certification:
- UK Drivers License (required)
Location:
- Banbury OX17 1DQ (preferred)
Work Location: In person
