Collection agent Work, Jobs in Warrington, Chs (with Salaries)

Collections Agent
Olton Alexander Limited —Newton-le-Willows
- £25,500 a year
- Full-time
- CRM software
- Conflict management
- Organisational skills
- Free parking
Quick apply
9d
Viewing & Inventory Field Agent
Agent Support Ltd —Liverpool
- £29 an hour
- English
- Administrative experience
- Organisational skills
Quick apply
12d
Credit Controller
AskRose Ltd —Altrincham
- £28,000 - £32,000 a year
- Full-time
- CRM software
- Financial services
- In-person
Quick apply
11d
Field Collections Agent
Orbit Credit Services —Liverpool
- £28,665 - £35,765 a year
- Full-time
- In-person
- Employee assistance programme
- Flexible schedule
Quick apply
2d
Inbound Collections
DCBL —Borough of Halton
- £24,125 - £25,000 a year
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
- Employee assistance programme
Quick apply
Collections Support Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Assistant Manager
Manor Avenue Cleaning —Manchester
- £475 a week
- Temporary
- Team management
- Driving
- Leadership
Quick apply
5d
Central Reservations & Events Agent
Mollies —Manchester
- £28,000 a year
- Weekend availability
- Bar
- Hotel
- Guest services
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Reservations Agent
Lighthouse Hotel Management —Liverpool
- £27,300 a year
- Full-time
- Hotel
- Guest services
- Employee discount
Quick apply
Property Manager
APG Build Limited —Liverpool
- £35,000 - £40,000 a year
- Full-time
- Management
Quick apply
6d
Collections & Recoveries Manager
Allica Bank —Manchester
- Full-time
- Hybrid work
Logistics Agent
Calor Gas Ltd —Manchester
- Monday to Friday
- Organisational skills
Property Manager
Premier Estates Ltd —Macclesfield
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Compliance QA Analyst
Evolution Money —Manchester
- Up to £36,000 a year
- Full-time
- English
- Organisational skills
- Financial services
- Annual leave
Quick apply
Mobilisation Manager - Property - Lloyds Living
Lloyds Banking Group —Manchester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
4d
Junior Development Manager
LOVESPACE —Farnworth
- £32,000 - £38,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Travel
- Employee discount
Quick apply
10d
Property Manager
Tick Property Group —Liverpool
- From £28,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- In-person
Quick apply
3d
Letting Agent
The Letting Experts —Chester
- £70,000 - £100,000 a year
- Remote
Quick apply
6d
Credit Controller
AIS —Skelmersdale
- Up to £35,000 a year
- Full-time
- Communication skills
- Employee assistance programme
DEPUTY STORE MANAGER-LIVERPOOL
INDITEX —Liverpool
- Full-time
- Presentation skills
- Conflict management
- Organisational skills
Quick apply

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Collections Agent

Olton Alexander Limited -
Newton-le-Willows

Quick apply

Job details

Full-time
£25,500 a year
9 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

CRM software
Accounts receivable
Customer service call handling
Inbound customer enquiry call handling
Credit note processing
Financial reconciliation support
Case record updates
Outbound debtor call management
Accounts Receivable Credit Control
Customer account reconciliation
Account escalation for debt management
Conflict management
Organisational skills
Customer interaction
Outbound calling
Interpersonal troubleshooting
Cash handling
Account reconciliation

Full job description

We are seeking a detail-oriented Collections Agent to support a large-scale redress programme.

This role combines customer contact (inbound/outbound calls) with administrative support, focusing on billing queries, collections activity, and resolving account discrepancies.

The successful candidate will play a key role in ensuring accurate billing, supporting debt recovery, and delivering a professional and empathetic customer experience.

Key Responsibilities

Handle inbound and outbound customer calls relating to billing, invoices, and outstanding balances
Support collections activity, including contacting customers to discuss overdue accounts and agree repayment solutions
Respond to customer billing queries via phone and email in a clear and professional manner
Investigate and resolve account discrepancies and billing issues
Issue invoice amendments, adjustments, and credit notes where required
Maintain accurate and up-to-date records within CRM and operational systems
Monitor accounts and prepare cases for further collections or escalation where necessary
Work closely with internal teams (e.g. finance) to support account reconciliation
Identify and escalate system, process, or customer issues

Requirements

Strong attention to detail and accuracy
Confident and professional telephone manner
Comfortable handling sensitive financial conversations
Good problem-solving and conflict resolution skills
Strong organisational skills with the ability to manage high workloads
Ability to work in a target-driven or KPI-focused environment

Desirable Experience

Experience in collections, debt recovery, or call centre environments
Background in billing, finance administration, or customer accounts
Experience using CRM or case management systems
Experience within financial services or regulated environments (FCA)
Understanding of CASS or customer money handling (advantageous)

Benefits

Personal bonus structure
Training and development opportunities
Supportive and team-focused working environment
Opportunity to gain experience within a fast-paced financial operations programme

Job Type: Full-time

Pay: £25,500.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Experience:

Collection & Debt Recovery: 1 year (required)
FCA Regulated Business: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

collection agent jobs in warrington, chs

Collections Agent

Viewing & Inventory Field Agent

Credit Controller

Field Collections Agent

Inbound Collections

Collections Support Agent

Assistant Manager

Central Reservations & Events Agent

Reservations Agent

Property Manager

Collections & Recoveries Manager

Logistics Agent

Property Manager

Compliance QA Analyst

Mobilisation Manager - Property - Lloyds Living

Junior Development Manager

Property Manager

Letting Agent

Credit Controller

DEPUTY STORE MANAGER-LIVERPOOL

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