Lead Online Manager
Sainsbury's —Warrington
- £36,250 a year
- Management
- Leadership
- Employee discount
5d
Operations Manager - Warrington
DPD Group UK —Warrington
- Weekend availability
- Warehouse experience
- Communication skills
- Free parking
Quick apply
Employee Relations & Engagement Specialist- Field Based
Iceland —Deeside
- Full-time
- Analysis skills
- Presentation skills
- Organisational skills
- Free parking
- Store discount
Customer and Trading Manager - Online
Sainsbury's —Warrington
- £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
5d
Customer Services Section Manager
Tameside Council —Tameside
- £46,142 - £48,226 a year
- Call to connect
- Hybrid work
- Annual leave
- Flexitime
2d
Lead Customer Experience Manager
Sainsbury's —Manchester
- £36,250 a year
- Management
- Leadership
- Employee discount
5d
People Partner
Pinnacle Group —Liverpool
- £45,000 - £50,000 a year
- Hybrid work
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Partnerships Marketing Manager
The Very Group —Liverpool
- £6,500 a month
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Marketing
- Employee discount
Quick apply
3d
Accounts & Finance Manager
Voisey & Co —Warrington
- From £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Operations Manager
Mitie —Manchester
- £40,500 a year
- Weekend availability
- Microsoft Excel
- Microsoft Office
- IT
- Annual leave
- Employee discount
1d
General Manager
Homebrew Tap Frodsham —Frodsham
- From £29,120 a year
- Full-time
- Hospitality
- Management
- Sales
- Employee discount
Quick apply
Account Manager
Stobart —Appleton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer and Trading Manager - Nightshift
Sainsbury's —Ellesmere Port
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Compliance Monitoring Manager
Together —Cheadle
- Full-time
- Project management
- Driving
- Financial services
Quick apply
9d
Housing Repairs Co ordinator
OnwardHomes —Liverpool
- £15.28 an hour
- Call to connect
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
- Employee discount
Portfolio Manager - Digital Customer Experience
The Very Group —Liverpool
- £10,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Agile
- Employee discount
Quick apply
PR & Influencer Manager
Debenhams Group —Manchester
- Social media management
- Leadership
- Marketing
Quick apply
6d
Marketing Manager
Maersk —Liverpool
- Full-time
- Marketing
- English
- Project management
Mobile Response Manager
Top Marks For Security Services Ltd —Rossendale
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- Driving
Quick apply
Bid Manager
Equans —Didsbury
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme

I want to receive the latest job alerts for customer relations manager in warrington, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations manager jobs near warrington, chs

Lead Online Manager

Sainsbury's -
Warrington

Apply Now

Job details

Permanent
£36,250 a year
5 days ago

Benefits

Cycle to work scheme
Discounted or free food
Company pension
Employee discount

Qualifications

Management
Leadership

Full job description

Lead Online Manager

Salary: 36,250
Location: Warrington Store, Warrington, WA1 2TN
Contract type: Permanent
Business area: Retail
Closing date: 17 July 2026
Requisition ID: 400070419

Leading in our stores:

Our management teams don’t just run stores - they’re the driving force behind our business. With bold leadership, a passion for service and an eye for opportunity, they empower teams to raise the bar every single day for our customers. Whether it's product availability, safety standards, or delivering seamless daily operations, they’re hands-on, sleeves-rolled-up changemakers. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-level experience for every customer who walks through our doors. This is how we bring our purpose to life, one powerful action at a time.

What you’ll be doing:

Direct a small team of managers to deliver the online delivery operation of the supermarket taking accountability for every delivery going out on time, every time, so our customers get exactly what they need, when they expect it
The department is fast paced with lots of KPIs, you’ll spend time reviewing data and ensuring compliance to processes and procedures
Planning for upcoming key trading activities and events by working closely with the rest of the store leadership team.
Regularly taking full accountability for the store overnight, role modelling and coaching for high standards and efficiency across the store.
People management, including pay and scheduling routines, training, communication and employee relation activities such as managing performance, absence, and completing disciplinaries.

Our online teams work early mornings with picking items for deliveries usually taking place from 04:00 – 08:00.

What makes a great Lead Online manager:

A passionate leader who is consistently ambitious for their customers and colleagues, every day, growing their team to do the same.
Experience of managing managers, in a fast-paced performance focussed environment.
An operator who is comfortable managing alone in the absence of more senior management.
Driven to deliver high performance with a focus on efficiency and engagement.
Confident in the use of data, and understanding / interpreting KPI's or other performance indicators, and has experience of improving these.
Puts inclusivity at the heart of what they do and uses this to build an inclusive team and working environment.
Can manage disciplinaries, performance issues or other similar employee relations issues (Up to dismissal).

Essential Criteria:

Experience leading large teams in a fast-paced, customer-focused environment — you’ve developed leaders, built high-performing teams, and created a culture of ownership and accountability.
A track record of delivering exceptional customer experiences across complex operations, with evidence of delivering these through your team.
Proven success in delivering and improving KPIs — from sales and stock availability to customer satisfaction and colleague engagement, you’ve driven results that matter.
Experience managing sensitive and complex people matters, including performance, absence, and formal employee relations cases, with confidence, fairness, and sound judgement.
Leadership experience in an operational environment — whether in retail, hospitality, or food service — where you’ve owned departmental performance and confidently led the store in the absence of senior leadership.
Can evidence leading change — whether rolling out new ways of working, embedding new systems, or shifting team mindsets, you’ve brought people with you and made change stick.

Working for us has great rewards

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
An annual bonus scheme based on our, and your, performance.
Free food and hot drinks provided for Colleagues in all our stores.
Generous holiday entitlement, maternity and paternity leave.
Pension – we’ll match 4-7.5% of your pension contributions.
Sainsbury’s share scheme – build up an investment at discounted rates.
Wellbeing support – access to emotional support, counselling, legal and financial advice.
Colleague networks – link with like-minded people to help fulfil your potential.
Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are dedicated to being a truly inclusive retailer, where every colleague can achieve their full potential and every customer feels welcome when they shop with us.

To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training, and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect. If you would like to learn more about our commitment to inclusivity, please take a look here.

Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.

Apply Now

Refine Your Search

customer relations manager jobs in warrington, chs

Lead Online Manager

Operations Manager - Warrington

Employee Relations & Engagement Specialist- Field Based

Customer and Trading Manager - Online

Customer Services Section Manager

Lead Customer Experience Manager

People Partner

Senior Partnerships Marketing Manager

Accounts & Finance Manager

Operations Manager

General Manager

Account Manager

Customer and Trading Manager - Nightshift

Compliance Monitoring Manager

Housing Repairs Co ordinator

Portfolio Manager - Digital Customer Experience

PR & Influencer Manager

Marketing Manager

Mobile Response Manager

Bid Manager

I want to receive the latest job alerts for customer relations manager in warrington, chs

Related Searches

Explore jobs in more locations

Lead Online Manager

Salary: 36,250
Location: Warrington Store, Warrington, WA1 2TN
Contract type: Permanent
Business area: Retail
Closing date: 17 July 2026
Requisition ID: 400070419

Jobseeker tools

Employer Tools

Browse

Stay Connected

Refine Your Search

customer relations manager jobs in warrington, chs

I want to receive the latest job alerts for customer relations manager in warrington, chs

Related Searches

Explore jobs in more locations

Lead Online Manager

Salary: 36,250 Location: Warrington Store, Warrington, WA1 2TN Contract type: Permanent Business area: Retail Closing date: 17 July 2026 Requisition ID: 400070419

Salary: 36,250
Location: Warrington Store, Warrington, WA1 2TN
Contract type: Permanent
Business area: Retail
Closing date: 17 July 2026
Requisition ID: 400070419