Line support engineer Work, Jobs in Warrington, Chs (with Salaries)

1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
12d
Senior IT Support Specialist / Project Engineer MSP
Equasys —Warrington
- £42,000 - £50,000 a year
- Full-time
- Travel
- Mentoring
- Communication skills
- Free parking
- Paid training
Quick apply
1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
Assistant Civil Engineer
Arcadis —Warrington
- Civil engineering
- Engineering
- Master's degree
IT & Maintenance Support Administrator
FAIRMONT —Knutsford
- Full-time
- Hotel
- In-person
- Resort
Quick apply
11d
Site Engineer (Civil)
LUDDON CONSTRUCTION LIMITED —Warrington
- Full-time
- Civil engineering
- Schematics
- Engineering
Quick apply
Junior IT Support Engineer
Partner One Capital —Manchester
- Maintenance
- English
- Communication skills
Quick apply
22h
Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation
Amazon UK Services Ltd. —Warrington
- Full-time
- Computer Science
- Up to 50% travel
- Maintenance
Facilities Coordinator
Kudos Services —Warrington
- £28,000 a year
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
3d
Process Engineer (f/m/d)
Novelis —Warrington
- Full-time
- Engineering
- Continuous improvement
- Quality control
- Employee assistance programme
7d
Head of Rental and Used Equipment
Jungheinrich UK —Warrington
- Management
- Sales
- Computer literacy
Quick apply
Product Specialist/Support Engineer (entry level)
WeBuyAnyCar —Manchester
- Communication skills
Quick apply
3d
Telephony Engineer
MCS Group —Ormskirk
- £30,000 - £35,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Gym membership
Quick apply
2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester
Remedian I.T. Solutions —Oldham
- From £30,000 a year
- Full-time
- Customer service
- No experience needed
- In-person
- Paid training
- Work from home
Quick apply
3d
Configuration Management Engineer
Assystem —Warrington
- Hybrid work
- Microsoft Word
- In-person
- Annual leave
- Flexible schedule
Site Paint Process Engineer (all genders)
OPmobility —Warrington
- Engineering
- English
- Master's degree
- Employee discount

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1st Line Support IT Engineer

Evolve BG Ltd -
Wigan

Quick apply

Job details

Up to £26,298 a year

Qualifications

Technical troubleshooting
IT service management
LAN
Ticket management
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
IT incident logging
Incident log maintenance
Help desk

Full job description

Since its inception in 2005, Evolve has been driven by a commitment to revolutionise the support provided to hard-working multi-site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband / Leased Lines, Network Security, PCI Consultancy, and structured cabling.

Job Summary

As a 1st Line IT Support Engineer, you will be the first point of contact for IT related queries. You will provide technical support to customers via phone, email and in person. You will diagnose Basic IT Issues, escalate more complex problems and ensure customers receive a high level or service.

The role is based in our Head office in Wigan and you will also be required to work onsite in our customers locations.

The working hours are Monday Friday on a shift bases between the hours of 7am & 6pm.

Key Accountabilities

Provide technical support in line with Service Level Agreements (SLAs).
Troubleshoot and resolve IT issues, escalating when necessary.
Maintain IT hardware, software, and asset management.
Ensure IT services are available during core operational hours.
Identify and suggest permanent solutions for recurring issues.
Monitor and maintain IT systems to improve performance
Maintain accurate records of service tickets, incidents, and resolutions.
Ensure adherence to IT security policies and corporate procedures.
Manage IT documentation and ensure it remains up to date.

About you:

Previous experience in a IT support role and/or experience with IT ticketing systems
General knowledge of service and application delivery, preferably to have successful service level agreement accomplishments.
Understanding and preferable experience of ITIL processes and service delivery software is advantageous.
Good knowledge of IT technologies.
A good analytical mind, able to tackle a problem from different angles and make decisions quickly.
Excellent interpersonal skills.Team Orientated.
Ability to conduct and direct research into IT issues and products as required.
Ability to present ideas in user-friendly language.
Highly self-motivated and directed. Keen attention to detail.
Evidence potential for analytical, evaluative, and problem-solving abilities.
The ability to effectively prioritise and execute tasks in a high-pressure environment is advantageous.
Strong customer service orientation.

Why Evolve?

At Evolve, you'll be joining a dynamic and passionate team that's committed to building something special. We offer a competitive compensation package, a collaborative work environment, and the opportunity to make a real impact on our company's success.

We have created a working environment where you can be yourself and give your all. You will be called on to out-think the competition and work closely with your colleagues to produce innovative ideas and deliver impressive results for our customers. This is your chance to be effective, and impressive performance will take you far.

To find out more information about what its like to work for us and our benefits, visit www.evolvebg.co.uk/careers/

Evolve is an Equal Opportunity Employer

All openings will be filled based on qualifications without regard to race, colour, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion, or any other classification protected by law.

Quick apply

Refine Your Search

line support engineer jobs in warrington, chs

1st Line Support IT Engineer

3rd Line Support Engineer

IT Support Engineer

IT Support Engineer (1st Line)

3rd Line Support Engineer

Senior IT Support Specialist / Project Engineer MSP

1st Line Support Engineer

Assistant Civil Engineer

IT & Maintenance Support Administrator

Site Engineer (Civil)

Junior IT Support Engineer

Hardware Support Engineer, Amazon Robotics - Robotics Delivery & Packaging Innovation

Facilities Coordinator

Process Engineer (f/m/d)

Head of Rental and Used Equipment

Product Specialist/Support Engineer (entry level)

Telephony Engineer

2nd Line IT Support Engineer – £30K + Training | Award-Winning MSP | Manchester

Configuration Management Engineer

Site Paint Process Engineer (all genders)

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