Brand manager Work, Jobs in Warsash, Ham (with Salaries)

Customer Experience Advisor
WeBuyAnyPhone.com —Fareham
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
8d
Regional Manager
Bestway Group —Titchfield
- Full-time
- Human resources
- Leadership
- Communication skills
Quick apply
Estate Agent
The Property Experts —Southampton
- £60,000 - £100,000 a year
- Remote
Business Development Manager
Powerforce —Southampton
- £28,000 - £32,000 a year
- Full-time
- Sales
- Business development
- Organisational skills
- Annual leave
- Employee discount
Paid Social Lead
LeMieux Ltd —Romsey
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
Sales Executive- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £23,100 - £56,100 a year
- Full-time
- Sales
- Driving
- IT
- Annual leave
- Referral programme
Quick apply
Business Development Manager
EchoBlue Ltd —Christchurch
- £35,000 - £55,000 a year
- Full-time
- Spanish
- Sales
- Travel
- Work from home
Quick apply
Content Manager
Royal Yachting Association —Southampton
- £40,000 - £44,000 a year
- Full-time
- Hybrid work
- Gym membership
- Life insurance
Quick apply
4d
Marketing and Communications Coordinator
Andrew Simpson Foundation —Portsmouth
- From £33,000 a year
- Full-time
- Microsoft Excel
- Social media management
- English
- Free parking
- Employee discount
Quick apply
1d
Global Growth Manager
Neon People Limited —Winchester
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Work from home
- Sick pay
Quick apply
4d
Retail Assistant Manager
American Golf UK —Southampton
- Up to £30,500 a year
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Showroom Manager
Huws Gray Group —Portsmouth
- Leadership
- Employee discount
Store Manager - Portsmouth
ASICS —Portsmouth
- Management
- Customer service
- Supervising experience
Quick apply
Retail Sales Advisor - Hedge End
Oak Furnitureland —Hedge End
- £48,300 - £53,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
10d
New Homes Sales Consultant
Dandara —Chichester
- Weekend availability
- CRM software
- Sales
- Microsoft Office
- Employee assistance programme
12d
Marketing Manager (Venues)
BH Live —Bournemouth
- £40,539 a year
- Full-time
- Hospitality
- Employee assistance programme
- Employee discount
Director of Partnerships, EMEA
Linnworks —Chichester
- Business development
- Leadership
- Communication skills
- Employee assistance programme
- Life insurance
10d
Sales - Supervisor
New Look —Southampton
- Part-time
- Microsoft Word
- Retail management
9d
Assistant Property Consultant
Campions —New Milton
- £23,000 - £24,000 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Regional Manager - South Coast West
Marks & Spencer —Southampton
- Full-time
- Employee discount

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brand manager jobs near warsash, ham

Customer Experience Advisor

WeBuyAnyPhone.com
Fareham

Quick apply

Job details

Permanent | Full-time
Up to £28,000 a year
8 days ago

Benefits

Casual dress
Company events
Gym membership

Qualifications

CRM software
Customer service
Salesforce
Complaint handling
Driving
Organisational skills
Telecommunication
Communication skills
Negotiation

Full job description

WeBuyAnyPhone.com is a tech recycling service that buys, refurbishes, and recycles pre-owned mobile phones, tablets, and wearable tech. We're seeking a Customer Experience Advisor who shares our passion for sustainability, embraces technology, and is driven to deliver great customer experiences.

Location: Whiteley, near Solent Hotel
Salary: Up to £28,000 per year (DOE)
Hours: Monday–Friday, 8:30am–5:00pm
Reports to: Customer Experience Manager

Why This Role Matters

You'll ensure every customer feels valued, understood, and treated fairly throughout their journey with us. You'll help to resolve complex issues with empathy and professionalism, and identify opportunities to improve our processes and overall customer experience. Your work will play a key role in strengthening customer relationships and improving acceptance and retention outcomes.

This is an excellent opportunity for someone who enjoys problem-solving, thrives in customer-facing environments, and wants to make a measurable impact within a growing e-commerce business. You'll also have the opportunity to boost your earnings with a monthly commission of up to £250!

What You’ll Be Doing

Managing customer enquiries across phone, email, live chat, and social media.
Taking ownership of issues through to resolution.
Handling revised offer conversations with empathy and confidence.
Retaining customers through effective objection handling.
Explaining grading decisions clearly and fairly.
Identifying customer journey improvements.
Working with internal teams to resolve issues.
Analysing customer feedback and trends.
Maintaining high service and retention standards.
Supporting the development of the retention function.

What You’ll Bring

A Minimum of 1 years' experience working within a customer service, retention, or contact centre role; handling complaints and escalations.
Strong verbal and written communication skills.
Objection handling and negotiation skills.
Ability to build trust and rapport quickly.
Strong problem-solving and decision-making skills.
Ability to remain calm under pressure.
Strong organisational skills and attention to detail.

Desirable

Experience within e-commerce, telecoms, or consumer electronics.
Experience using CRM systems such as Salesforce.
Knowledge of marketplace platforms such as eBay and Amazon.
Experience driving service improvements.

What We’re Looking For in You

Customer-focused and outcome-driven.
Confident handling challenging conversations.
Empathetic but commercially aware.
Resilient and composed under pressure.
Proactive and solutions-focused.
Comfortable explaining technical information simply.
Motivated by continuous improvement.

What You’ll Gain

A direct impact on customer retention and revenue.
Valuable negotiation and communication experience.
Opportunities to shape customer experience processes.
Highly transferable customer service skills.

Additional Information

This is a full-time office-based role
DBS check required.

We are committed to an inclusive hiring process for everyone. If you require any reasonable adjustments, please let us know, and we’ll be happy to accommodate you.

WeBuyAnyPhone is part of the Ridown Group, a forward-thinking private investment company with a proven track record of building and scaling brands into multi-million-pound businesses. Take a look at our Instagram @lifeintheridowngroup to see what it's like to work in the Ridown Group!

**We are not working with third-party recruiters for this role, and any unsolicited submissions will be considered direct applications without agency involvement.

Job Types: Full-time, Permanent

Pay: Up to £28,000.00 per year

Benefits:

Casual dress
Company events
Gym membership

Ability to commute/relocate:

Fareham PO15 7FT: reliably commute or plan to relocate before starting work (required)

Application question(s):

What interests you about the Customer Experience Advisor role at WeBuyAnyPhone, and how does your previous experience make you a good fit?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

brand manager jobs in warsash, ham

Customer Experience Advisor

Regional Manager

Estate Agent

Business Development Manager

Paid Social Lead

Sales Executive- Harwoods Southampton Audi

Business Development Manager

Content Manager

Marketing and Communications Coordinator

Global Growth Manager

Retail Assistant Manager

Showroom Manager

Store Manager - Portsmouth

Retail Sales Advisor - Hedge End

New Homes Sales Consultant

Marketing Manager (Venues)

Director of Partnerships, EMEA

Sales - Supervisor

Assistant Property Consultant

Regional Manager - South Coast West

I want to receive the latest job alerts for brand manager in warsash, ham

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