Operational account manager Work, Jobs in Warsash, Ham (with Salaries)

Operational Account Manager
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Contracts
- Free parking
- Employee assistance programme
Quick apply
2d
Commercial Assistant
Coombes Forestry Ltd —Upper Meon Valley
- £35,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
- Employee assistance programme
Quick apply
Customer Success Executive
Novatech Ltd —Portsmouth
- £26,500 - £28,500 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Employee assistance programme
Senior Account Executive - Insurance
Knightsquare —New Milton
- Up to £38,000 a year
- Full-time
- Customer service
- Salesforce
- In-person
- Free parking
- Employee discount
Quick apply
6d
Senior Accounts Receivable Manager
Ascenti —Fareham
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
Management Accountant
DEKRA —Southampton
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Accounting
- Leadership
Customer Account Executive Role
IPA Supplies —Portsmouth
- £28,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
4d
Credit Controller
P & I Generators Limited —Havant
- £28,000 - £32,000 a year
- Full-time
- Sales
- In-person
- Communication skills
Quick apply
5d
Hard Services Manager – Hursley
Apleona —Southampton
- £55,000 - £58,000 a year
- Monday to Friday
- Management
- Maintenance
- Travel
- Employee discount
9d
Assistant Operations Manager (Stevedores)
Associated British Ports —Southampton
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Credit Control and Admin Support
Wessex Lifts —Romsey
- £14 - £15 an hour
- Temporary
- CRM software
- ERP systems
- Administrative experience
- Life insurance
Quick apply
4d
Sales Centre Manager
Bidfood —Salisbury
- £47,500 a year
- Sales
- Continuous improvement
- Driving
- Employee discount
Quick apply
Assistant Accountant
Veolia ES (UK) Limited —Marchwood
- £29,000 - £39,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
11d
Head of Registration Regulations Reform
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
Technical Training Advisor
Maritime and Coastguard Agency —Southampton
- £30,485 a year
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
12d
Head of Business Development & Sales - APAC
Roke —Romsey
- Full-time
- Sales
- English
- Business development
Finance Business Partner - Entertaining & Hospitality
The Goodwood Estate —Chichester
- £35,000 - £40,000 a year
- Microsoft Excel
- Analysis skills
- Communication skills
13d
Contracts Manager
Maritime and Coastguard Agency —Southampton
- £44,241 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Contracts
- Annual leave
- Employee assistance programme
3d
Management Accounts Assistant (Part Time)
D Stewart & Son Ltd —Christchurch
- Part-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Free parking
- Store discount
Quick apply
11d
Management Accountant (PQ)
Boskalis —Fareham
- Full-time
- Hybrid work
- Microsoft Excel
- Accounting
- IT
- Free parking
11d

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Operational Account Manager

Toyota Financial Services, KINTO and KINTO JOIN -
Portsmouth

Quick apply

Job details

2 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
Car scheme
On-site parking

Qualifications

Microsoft Powerpoint
Computer literacy
Contracts
Communication skills
Negotiation

Full job description

The role in a nutshell: You will manage the operational relationship of a set of key corporate accounts, working with all KINTO teams to identify opportunities for improvements & efficiencies and to manage fleet wide operational challenges.

A bit about the ‘Department’: An office-based team supporting our customers to manage fleet wide operational challenges. Working with all KINTO internal teams to identify opportunities for efficiencies & to ensure alignment in terms our customers needs, policy, approach & focus.

What you’ll be doing:

Customer Relationships – building highly effective, multi-level relationships with your client base, delivering an incredible customer experience. You will need to have the ability to deal efficiently and effectively with fleet wide escalated client queries and be able to manage the client’s expectations achieving a high level of customer satisfaction.
Project & Process Improvement – You will be expected to drive continuous improvement, regularly reviewing the processes for your customers to identify enhancements and better ways of working. You will need to build relationships and knowledge of all internal teams to enable the implementation of cross-functional change and to share best practice.
Operational Review meetings – hold regular reviews with your key customers to discuss current activity, trends & challenges. Ensuring we are meeting our customers needs & achieving a high level of customer satisfaction.
Operational Account Plans – you will create, manage & present account plans for your key customers. Focusing on current & future activity that truly add value & delight our customers.
Client Management Information - review & analyse various forms of data, stats and SLA’s & KPI’s. You will be responsible for your customers’ management reporting requirements and ensuring this is fit for purpose.
Customer Policies & Contract Requirements – You will need to have a detailed understanding of our customers own policies, priorities & contract. Using that knowledge to ensure we are meeting our customer’s needs.
Strategic Support – build excellent relationships with the Strategic Account Management team, supporting our customers in their strategic direction. Helping educate, guide & consult with customers on all industry & wider outside factors.

How you could stretch this role:

A high achiever in this role will seek a deep understanding of each area of the business & industry as a whole. Using that knowledge to ensure better outcomes for our customers & KINTO.
This role will enable those that wish to stretch themselves the opportunity to shape & develop the way we do things as an organisation. Adding long-term value for KINTO and our customers.
This role will enable you to enhance all forms of your communication skill. You will be building long lasting relationships with people & stakeholders at all levels. Both within our organisation & customer base, but also in the wider industry.
Collaboration with many different departments, provides those in this role with exposure to multiple stakeholders, products, functions. Meaning opportunity for experience & developmental growth in numerous ways.

Experience you’ll gain:

Wider business & industry knowledge.
Multi-Level Relationship building
Exposure to a diverse variety of customers, products, systems and departments.

How we’ll support you:

A full KINTO induction
Provide a great learning opportunity to develop the core skills required to excel in the role.
Foster a learning culture, providing you with clear and constructive feedback, and encouraging you to do the same.

As a manager:

Regular 1:1’s to provide direction and guidance
Clear objective setting via our performance management process
On-going coaching as required.
Always available for support as needed.

What you’ll get to own:

You’ll have the accountability and autonomy to manage your own client base. Planning and managing your own workload.
You will own and have the ability shape many of your customers processes, procedures and policies.

Requirements

Key Experience & Skills:

Excellent communicator with strong customer focus
Strong ability to work on own initiative and take ownership
Excellent analytical & problem-solving skills
Confident in preparing & delivering presentations
Good negotiation skills with the ability to think on your feet
Strong performer within a team and/or individually
Strategic Thinker with a proven ability to define problems and develop solutions that drive business results and future growth
Customer champion, ensuring KINT are aligned in understanding their needs, priorities and values.
Ability to identify value add and keep our product and service portfolio at the front of our customer’s mind
Computer Literate (especially Excel, Powerpoint, MS Teams)

Attributes & Behaviours

Customer first approach
An excellent communicator, with a clear, approachable & collaborative style
Strong sense of work ethic, accountability & ownership
Good attention to detail
Ability to plan & manage own workload & priorities
Resilient completionist with a can-do attitude

Benefits

Bonus earning potential
25 days holiday + 8 days bank holiday
Great pension scheme starting at employee (EE) contribution of 4% with an employer (ER) contribution of 11%. This can flex up to 6% EE contribution and 15% ER contribution
Hybrid working policy 2 days from home each week should you want to
Car Scheme following passing of probation
Private Medical Cover
Life assurance scheme
Discounts on different retailers
Free onsite car parking
Onsite nursery with discounted prices
Well-being hour each month
Discounts on Toyota & Lexus Cars
Well-being events
Volunteer Days
Employee assistance programmes
Free fruit in the office

KINTO UK is an equal opportunities employer. We welcome applications from anyone who is excited by the opportunity of joining us and will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran, neurodiversity status or disability status.

Our Recruitment Process:

At KINTO we value everyone and are pleased to be recognised as a Disability Confident Employer, which is a national standard that ensures our processes are accessible to all.

Everyone is unique, and that means what works for some may not work for everyone. When it comes to recruitment, please do let us know if we can adjust our process to meet your accessibility needs.

Some examples of how we might be able to help are listed below:

Providing a copy of interview questions before the interview
Organising a time and location that best suits you
Allowing additional time for the assessment and interview

We are happy to review any adjustment on a case-by-case basis, so please let us know how we can support you to be your best self. On the job training will be provided, we recognise we all learn differently, and we want to ensure that our training will suit your learning style. We are open to talking to you about how we can make learning your new role in the most positive way.

Quick apply

Refine Your Search

operational account manager jobs in warsash, ham

Operational Account Manager

Commercial Assistant

Customer Success Executive

Senior Account Executive - Insurance

Senior Accounts Receivable Manager

Management Accountant

Customer Account Executive Role

Credit Controller

Hard Services Manager – Hursley

Assistant Operations Manager (Stevedores)

Credit Control and Admin Support

Sales Centre Manager

Assistant Accountant

Head of Registration Regulations Reform

Technical Training Advisor

Head of Business Development & Sales - APAC

Finance Business Partner - Entertaining & Hospitality

Contracts Manager

Management Accounts Assistant (Part Time)

Management Accountant (PQ)

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