At Triumph we work hard to keep our engineers on site, our clients well looked after, and the whole operation running smoothly. We’re a small company with big ambitions; growing fast, and building the team to match.
We’re looking for an organised, self-driven Operations & Office Coordinator to become the engine room of the business. This is the person who keeps everything ticking behind the scenes: the admin, bookings, the people side and the day-to-day coordination that makes a small contractor feel effortless to work with. It’s a varied role with real ownership – you’ll run your own remit and be trusted to get on with it.
It’s a part-time role: 20 hours a week across five days, based at our Boughton office. We’re flexible on when those hours fall – we’ll agree a pattern that works for you when you start (for example, 8-12 Monday & Tuesday, 10-2 Wednesday & Thursday, 9-1 Friday). Once it’s set, we’ll keep to that regular schedule so everyone knows where they stand.
What will you be doing?
A bit of everything, that’s the appeal. Day to day you’ll be looking after:
Finance & admin (the books themselves are handled by our bookkeeper)
- Raising invoices and chasing payment
- Checking and approving supplier bills up to an agreed limit
- Collecting engineer expenses and capturing receipts (via Dext) for the bookkeeper
- Being our day-to-day contact for the bookkeeper
- Keeping our insurances up to date and sending certificates to clients when they ask
Customers & sales
- Putting together quotes from our rate cards (anything unusual goes to the MD)
- Handling incoming enquiries and pointing them the right way
- Setting up new customers, including a quick credit check before we offer terms.
- Building and tidying up our direct-mail prospect lists
- Sending out our mail campaigns and following them up (we write them, you run them)
- Keeping our LinkedIn active (posting the content we create)
Operations & service delivery
- Scheduling our engineers and keeping on top of their availability, holiday and absence
- Booking hotels and travel
- Briefing engineers before they head to site
- Sorting RAMS, H&S and site paperwork
- Quality checks once a job’s done
- Timesheets
- Looking after tools, equipment, vehicles, consumables and stock
People
- Finding candidates and drawing up a shortlist (the MD makes the final call)
- Getting in touch with candidates and running onboarding
- Keeping tickets and accreditations (CSCS, ECS, IPAF and the like) current – and catching renewals before they lapse
- Booking in engineer training
- Right-to-work, DBS and compliance checks
- Keeping our HR records straight – contracts, files, holiday
- Keeping an eye on how busy the team is
And looking after our customers
- Checking in with clients after a job to make sure they’re happy
What you won’t have to worry about
We’ve scoped this role carefully so you’re not expected to do everything. The bookkeeping, VAT, payroll and accounts sit with our bookkeeper. Pricing decisions, marketing copy and final hiring calls sit with the MD. You’ll have clear lanes and the freedom to run them your way.
The successful applicant must be able to demonstrate they are:
- Self-starting: they take an area, own it from start to finish, and don’t need chasing to get it done
- Reliable to the core: the recurring jobs (chasing a payment, renewing a ticket, following up a lead) get done every time, on time, because they never let things drift
- Accurate under pressure: they can juggle lots of small things at once without dropping any of them
- Good at prioritising: they can look at a busy day and work out for themselves what matters now and what can wait
- A natural all-rounder: they can enjoy hopping from an invoice to a hotel booking to a LinkedIn post, rather than wanting one quiet lane
- A builder of their own systems: when something’s messy, they create a better way of doing it instead of waiting to be told how
- Confident: happy to chase clients for payment and engineers for timesheets, and to make sensible decisions without asking permission for every one
Why work for Triumph?
- Real ownership: this is yours to run, not a list of tasks to be supervised on
- Variety: no two days look the same, and you’ll have a hand in every part of the business
- Hours that fit around your life: part-time, five days, with genuine flexibility on when you work them
- A direct line to the top: you’ll work directly with the Managing Director, so good ideas happen fast.
- A growing company: get in while we’re small and help shape how the business runs as it scales
The details
- Hours: 20 per week across five days, in person. Flexible to agree at the outset, then a consistent weekly pattern (e.g. 8 -12 Mon-Tue, 10-2 Wed-Thu, 9-1 Fri)
- Location: our office in Boughton, Nottinghamshire
- Salary: £14.35 to £16.41 per hour (£14,000 to £16,000 per year @ 20 hours)
- Reports to: the Managing Director
- Benefits: workplace pension and pro-rata holiday
- Start date: ASAP
- Software you’ll use day to day includes Dext, QuickBooks, Monday.com and Microsoft 365
How to apply?
Please send us your CV and instead of a standard cover letter, we’d love a short paragraph about a time you ran something end to end with nobody checking your work. What was it? And when something went wrong, how did you spot it and put it right yourself?
That little story tells us more than a list of qualifications. We read them first so tell us what makes YOU the right fit!
Pay: £14.35-£16.41 per hour
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Ability to commute/relocate:
- Newark-on-Trent NG22 9LE: reliably commute or plan to relocate before starting work (required)
Application question(s):
- The hours are 20 a week spread across all five weekdays as short days (e.g. mornings), on a fixed pattern we agree at the start. Does that suit you?
- Tell us about something you ran from start to finish with nobody checking your work. What was it? When something went wrong, how did you catch and fix it yourself?
- Part of this job is chasing; customers for payment, engineers for timesheets. How comfortable are you with that, and how would you go about it?
- What draws you to a broad, part-time role like this rather than a single-focus job?
Experience:
- running admin or operations for a small business: 3 years (required)
Language:
- fluent English (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
